Front-panel message

Suggested action

 

 

 

Paper not detected

During the paper load process the printer did not detect any paper. Ensure the paper is

 

inserted fully and is not transparent.

 

 

 

Roll cover closed during paper load process

Do not close the roll cover until you are prompted to do so by the front panel.

 

 

Sheet too small

During the load process the printer detected that the sheet of paper is too narrow or too

 

short to be loaded in the printer. Press

to stop the load process. See Functional

 

specifications on page 244.

 

 

 

 

The paper type is not in the list

To work with a paper that does not appear in the list in the driver or front panel, you can choose one of the other papers in the list. However, you should at least choose a paper of the same type: transparent or translucent, photo or bond, coated or technical.

NOTE: For photo paper, it is important to select a photo paper type, as the printer adjusts its use of ink for photo paper.

Transparent or translucent film

If your paper is a transparent film (for example, a transparency), select paper type Film > Transparent/Clear film.

If your paper is a translucent paper or film (for example, technical paper), select paper type Film > Matte film.

Photo paper

If your paper is a photo paper, use the Photo Paper category. For gloss or high-gloss paper, select paper type Photo Gloss Paper. For semi-gloss, satin, pearl, or luster finishes, select paper type Photo Semi-gloss/Satin Paper.

To increase gamut on photo paper, select paper type HP Universal Gloss Photo Paper or HP Universal Satin Photo Paper, depending on the finish.

Bond and coated or technical paper

Your paper type selection for generic paper depends on the paper’s ink absorption capacity.

For thin papers (< 90 g/m2) or uncoated papers (for example plain paper or bright white paper), select paper type Bond and Coated Paper > Plain Paper. You can also select Recycled Bond Paper.

For light coated papers (< 110 g/m2), select paper type Bond and Coated Paper > HP Coated Paper.

For heavyweight coated papers (< 200 g/m2), select paper type Bond and Coated Paper > Heavyweight Coated Paper.

Black ink is easily removed when touched

This happens when your paper is incompatible with matte black ink. To use an optimized ink combination, select paper type Photo Paper > Photo Gloss Paper.

After printing, the paper has wrinkles or there is too much ink

Reduce the quantity of ink, or use thicker paper. Matte paper categories from thinnest to thickest are:

174 Chapter 20 Troubleshooting paper issues

ENWW

Page 184
Image 184
HP T2500 Paper type is not in the list, Transparent or translucent film, Photo paper, Bond and coated or technical paper