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IBM 201 manual Index A

Models: 201

1 140

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Index

A

adapter troubleshooting and diagnostics	62
administering the appliance 5
administrative functions, additional 35
Advanced Appliance Configuration Utility	7
Alacritech SLICuser 2

B

battery, replacing 59 beep codes 87

BIOS recovering 58

boot block jumper 59

C

CDs, Recovery and Supplementary	77
Columbia Data Products Persistent Storage Manager
(PSM) 2
configuration and administration tools	5
IBM Advanced Appliance Configuration Utility		9
SNMP support 18
Telnet Server support 18
Terminal Services and the IBM NAS Administration
Console 8
Universal Manageability Services	15
Windows 2000 for Network Attached Storage		17

Configuration and administration tools for the NAS 200, summary 6

configuring the appliance 5

D

diagnostic programs description 97 error messages 100

diagnostic tools 47 diagnostics panel 50 discovery of appliances 11

E

engine troubleshooting charts 52 error log 97

error messages 92

Ethernet adapter teaming 44 event log 97

F

families and groups 12

G

getting started 19

H

help

online 84 telephone 85

I

IAACU (IBM Advanced Appliance Configuration Utility) 7

IAACU Agent 10 IAACU Console 10

IBM Advanced Appliance Configuration Utility (IAACU) 7

IBM Advanced Appliance Configuration Utility agent 2 IBM Director Agent 2

integrated Ethernet adapter troubleshooting 62

Intel PROSet II 2, 65 Ethernet adapter teaming 44

K

keyboard, monitor, and mouse (using for setup) 5

L

LEDs

diagnosing problems using 48 diagnostics panel 50

power supply 48 light-path diagnostics 50 log

event/error 97

M

managing the appliance		5
messages
diagnostic programs		97, 100
POST	92
Microsoft	Services for UNIX 2

Microsoft Windows 2000 for Network Attached Storage GUI 2

Microsoft Windows Terminal Services 2

N

NAS Administration console 9

NAS Backup Assistant 35

O

online help 84 online sources 83

© Copyright IBM Corp. 2001

125

Image 137

IBM 201 manual Index A

Contents

IBM TotalStorage Network Attached Storage User’s ReferenceModels 201 and ReleaseFirst Edition November Chapter 2. Configuration and administration tools ContentsChapter 4. Storage configuration Chapter 5. Completing setupChapter 8. Using the Recovery and Supplementary CDs Chapter 6. Additional administrative functionsAppendix B. Getting help, service, and information Appendix C. Engine POST messagesContents IBM Glossary of Storage Networking Termsvi NAS 200 User’s Reference Diagnostics panel LEDs FiguresBoot block jumper location Battery removalviii NAS 200 User’s Reference Tables x NAS 200 User’s Reference Who should read this book About this bookFrequently used terms PublicationsWeb sites Hardcopy publications shipped with the NASRelated publications Chapter 1. Introduction Microsoft Windows Terminal Services Roadmap for setting up and configuring the NASMicrosoft Services for UNIX IBM Advanced Appliance Configuration Utility agentStep 3 - Completing setup “Chapter 5. Completing setup” on page Step 1 - Initial network setup “Chapter 3. Getting started” on pageStep 2 - Define storage “Chapter 4. Storage configuration” on page 4 NAS 200 User’s Reference Using a keyboard, monitor, and mouse for setup and configuration Chapter 2. Configuration and administration toolsMain functions Terminal Services ClientAdministration Tool Universal Manageability Services IBM Advanced Appliance Configuration Utility IAACUWindows 2000 for Network Attached Storage Chapter 2. Configuration and administration tools2. Click Start → Run Terminal Services and the IBM NAS Administration ConsoleConnecting to the desktop through Terminal Services IBM Advanced Appliance Configuration Utility IBM NAS Administration consoleDetermining who is using the network-attached storage IAACU Console IAACU Agentv The Information Pane Discovering NAS 200 Appliancesv The Tree View Pane v Families Using Families and Groups in the Tree Viewv All Appliances v Orphaned Appliances v Orphaned Externally Configured Appliancesv Conflicting Network Addresses Creating a Family To create a FamilyMax IP Address Default GatewaySubnet Mask No AllocationSystem requirements Universal Manageability ServicesStarting UM Services 2. Click Start Web-Based Management Launching UM Services from the configuration utilityWindows 2000 for Network Attached Storage SNMP support Telnet Server supportChapter 3. Getting started Methods for setting up your NASInstalling the IBM Advanced Appliance Configuration Utility Initial setup and configuration Accessing Universal Management ServicesEnabling National Language Support NLS Maintenance Date and TimeNetwork Setup 22 NAS 200 User’s Reference v French v German v Japanese v SpanishServeRAID configuration Chapter 4. Storage configurationUpdating the ServeRAID BIOS, firmware, and device drivers RAID technologyInitial storage configuration of the NAS Solving ServeRAID problemsCreating arrays and logical drives v Configuring the ServeRAID controllerFormat the logical drives 26 NAS 200 User’s Reference Defining Windows users and groups Chapter 5. Completing setupDefining local Windows users and groups 1. Click Local Usersv Click Identification Giving storage access to Windows domain users and groupsDefining UNIX users and groups Using a local UNIX name space 30 NAS 200 User’s Reference 1 Click Show user maps1 Click Show group maps 1 Click Show user maps Using the UNIX name space on an NIS domain4. Click New Creating shares1 Click Show group maps 32 NAS 200 User’s Reference9. Click OK. The new share should appear in the list of shares 34 NAS 200 User’s Reference NAS Backup Assistant Chapter 6. Additional administrative functionsRestoring using the NT Backup panel Backup OperationsPersistent Images Volume Settings Global SettingsName VolumesRead-only or read-write Retention valueSchedules Restore Persistent ImagesDisaster Recovery Static IP addressing Creating a recovery diskBacking up the system drive Restoring the system drive If you have multiple 10/100 Ethernet adapters42 NAS 200 User’s Reference Granting user access to persistent image filesPSM notes Intel Ethernet adapter teaming Fault toleranceEthernet adapter teaming Load balancing Alacritech Ethernet adapter teaming46 NAS 200 User’s Reference Engine troubleshooting and diagnostics Chapter 7. TroubleshootingEngine diagnostic tools overview v POST beep codes, error messages, and error logsPower-supply LEDs Identifying problems using LEDsChapter 7. Troubleshooting Table 3. Power-supply LEDSDiagnostics panel Light-path diagnosticsLight-path diagnostics Figure 1. Diagnostics panel LEDs1. All known problems are resolved 2. The system is restarted Engine troubleshooting charts Page Symptom Device/ProblemSuggested action MonitorSymptom Device/ProblemOption problems Power problemsSymptom Device/ProblemService processor problemsPower problems Recovering BIOS Replacing the battery To replace the battery 5. Reinstall the appliance cover and connect the cables Integrated Ethernet adapter Adapter troubleshooting and diagnosticsNetwork connection problems Suggested Action Integrated Ethernet adapter troubleshooting chartEthernet adapter problem Table 8. 10/100 PCI Ethernet adapter troubleshooting chart Troubleshooting the 10/100 PCI Ethernet adapterTesting the Ethernet adapters with Intel PROSet Table 9. Gigabit Ethernet SX adapter troubleshooting chart Gigabit Ethernet SX adapterTable 10. Intel PRO 1000 XT Server adapter troubleshooting chart Troubleshooting the Intel PRO 1000 XT Server adapterTable 9. Gigabit Ethernet SX adapter troubleshooting chart continued 68 NAS 200 User’s Reference Indicator lights Troubleshooting the Alacritech Quad-Port 10/100 Ethernet adapterTesting the Quad-Port 10/100 Ethernet adapter Troubleshooting the ServeRAID-4Lx and 4HPOST ISPR error procedures Do not press F5. Doing so changes the configuration ServeRAID-4x problems and actions9ZXX thru BZXX FFFF or other code not listedTable 12. ServeRAID-4x problems and actions Testing the ServeRAID 4x adapter2. Select Backup IPS ServeRaid Config Troubleshooting the Integrated System Management ProcessorEnter Run Adapter Self-testsv Update System Management firmware Troubleshooting the Remote Supervisor Adapterv Hardware Status and Information v Configuration Settings 76 NAS 200 User’s Reference Testing SCSI AdaptersUsing the Recovery Enablement Diskette and Recovery CD Set Chapter 8. Using the Recovery and Supplementary CDs78 NAS 200 User’s Reference Directory Name Using the Supplementary CDContents Services for UNIX Appendix A. Notices ServeRAID ServerGuide TotalStorage TrademarksIBM Netfinity Netfinity Advanced System Management Netfinity Manager Service support Appendix B. Getting help, service, and informationGetting customer support and service Before you call for serviceAppendix B. Getting help, service, and information Getting help by telephone86 NAS 200 User’s Reference Appendix C. Engine POST messages Power-on self-test POSTPOST beep code descriptions No beepsThree short beeps Two short beepsRepeating short beeps One long and one short beepTable 15. POST beep codes POST beep codes90 NAS 200 User’s Reference boot reset. See the Hardware Installation GuideTable 15. POST beep codes continued Symptom POST error messages Table 17. POST error messages continued 94 NAS 200 User’s Reference Error 96 NAS 200 User’s Reference POST diagnostic programs Event/error logsText messages Starting the diagnostic programsPassed User Aborted2. Power on the NAS 200 and watch the screen Viewing the test log Diagnostic error message tablesError Code 102 NAS 200 User’s Reference Error Code 104 NAS 200 User’s Reference Meaning Error CodeFRU/action 405-XXX-00N106 NAS 200 User’s Reference This glossary includes terms and definitions from IBM Glossary of Storage Networking TermsNumerics ASM see advanced system management ATM see asynchronous transfer modeAUI see attachment unit interface BIOS see Basic Input/Output Systembonded interface see bond group bps see bits per secondCIFS see Windows networking CHAP see Challenge Handshake Authorization ProtocolCDDI see Copper Distributed Data Interface DDP see distributed data processing DHCP see Dynamic Host Configuration ProtocolCRC see cyclic redundancy check CRU see customer-replaceable unit distributed data processing DDP. Synonym for distributed processing DLR see dynamic link routine DMA see Direct Memory AccessDNS see domain name system EIA see Electronic Industries Associationfiber optic cable see optical cable ESD see electrostatic discharge ESM see environmental service monitorFIC see File Image Capture FIR see File Image RestoreFRU see field-replaceable unit FTP see File Transfer Protocol FVC see floating virtual connectionIP see Internet Protocol HTTP see Hypertext Transfer ProtocolIETF see Internet Engineering Task Force LBG see load-balancing group LDAP see Lightweight Directory Access ProtocolLAN see local area network LS0H see Low-smoke zero halogen MES see miscellaneous equipment specificationLSFR0H see Low-smoke fire-retardant zero halogen multicast address see LAN multicast NIS see network information servicesN see Newton NDMP see network data management protocolPCI see Peripheral Component Interconnect PPS see per port switchingPCNFS see personal-computer network file system PCNFSD see personal-computer NFS daemonPSM see Persistent Storage Manager RAM see random access memoryRAID see redundant array of independent disks SCSI see small computer system interfaceSNMP see Simple Network Management Protocol STP see shielded twisted pair SVN see switched virtual networkTCP see Transmission Control Protocol TCP/IP see Transmission Control Protocol/Internet ProtocolUSB see universal serial bus TSM see Tivoli Storage ManagerVLAN see virtual local area network VLUN see virtual logical unitWINS see Windows Internet Naming Service 124 NAS 200 User’s Reference Index A Page Page GA27-4263-01