IBM 201 manual Testing the ServeRAID 4x adapter, ServeRAID-4x problems and actions

Note: Do not replace any controllers until you have followed the POST (ISPR) error procedures (see “POST (ISPR) error procedures” on page 71).). Replace a ServeRAID controller only when indicated to do so in the POST (ISPR) error procedures.

XXXin Table 12 is used as a placeholder and may be any letter or number in an actual error message.

Table 12. ServeRAID-4x problems and actions

Problem	Action
1XXX (Microcode Checksum Error)	ServeRAID-4 controller
2XXX thru 5XXX (Code DRAM Error)	1.	Install download jumpers, flash latest
		level BIOS and firmware for controller.
		Remove jumpers.
	2.	ServeRAID-4 controller
6XXX (Cache DRAM Error) (ServeRAID-4H	1.	Reseat Daughter card
only)	2.	Install download jumpers, flash latest
		level BIOS and firmware for controller.
		Remove jumpers.
	3.	ServeRAID-4 controller
7XXX thru 8XXX (Host/Local PCI Bus	1.	Install download jumpers, flash latest
Interface Error)		level BIOS and firmware for controller.
		Remove jumpers.
	2.	ServeRAID-4 controller
9ZXX thru BZXX SCSI Bus error caused by	1.	Follow indications in the POST error
cables, termination, defective drives, and so		procedures (see “POST (ISPR) error
on). The Z refers to the specific channel or		procedures” on page 71). Follow those
channels that cause the error.		instructions before continuing with the
		next steps listed in this table.
	2.	SCSI cable
	3.	SCSI backplane
	4.	Hard drive
	5.	ServeRAID-4 controller
EFFE (Firmware code corrupt or download	1.	Flash latest level BIOS and firmware for
jumpers are in place)		controller. Remove jumpers.
	2.	ServeRAID-4 controller
FFFF or other code not listed	1.	Follow indications in the POST (ISPR)
		error procedures (“POST (ISPR) error
		procedures” on page 71).
	2.	SCSI cable
	3.	SCSI backplane
	4.	Hard drive
	5.	ServeRAID-4 controller

Testing the ServeRAID 4x adapter

You can run all diagnostic operations for the ServeRAID adapters through the IBM ServeRAID Configuration software in the Advanced Functions option. You can run subsystem diagnostics through the system diagnostics.

Note: Before running any test, back up the current disk array configuration using the ServeRAID diagnostics test program. Always keep a current backup of the ServeRAID configuration information. Dynamic changes may occur in the configuration due to hot-spare replacement.

Chapter 7. Troubleshooting 73