IBM 201 manual Device/Problem, Symptom, Suggested action, Option problems, Power problems

Table 5. Engine troubleshooting symptoms and suggested actions (continued)

Device/Problem	Symptom	Suggested action
Option problems	An IBM option that was	Verify that:
	just installed does not	1.	The option is designed for the appliance. Refer to the
	work.		hardware installation guide that came with this appliance for a
			list of supported options.
		2.	You followed the installation instructions that came with the
			option.
		3.	The option is installed correctly.
		4.	You have not loosened any other installed options or cables.
		5.	You updated the configuration information in the
			Configuration/Setup Utility program. Whenever memory or an
			option is changed, you must update the configuration.
		If the problem remains, call for service.
	An IBM option that	Verify that all of the option hardware and cable connections are
	used to work does not	secure.
	work now.	If the option comes with its own test instructions, use those
		instructions to test the option.
		If the failing option is a SCSI option, verify that:
		1.	The cables for all external SCSI options are connected
			correctly.
		2.	The last option in each SCSI chain, or the end of the SCSI
			cable, is terminated correctly.
		3.	Any external SCSI option is turned on. You must turn on an
			external SCSI option before turning on the appliance.
		If the problem remains, call for service.
Power problems	The appliance does not	Verify that:
	power on.	1.	The power cables are properly connected to the appliance.
		2.	The electrical outlet functions properly.
		3.	The type of memory installed is correct.
		4.	If you just installed an option, remove it, and restart the
			appliance. If the appliance now powers on, you might have
			installed more options than the power supply supports.
		5.	The LEDs on the power supply are on.
		If the problem remains, call for service.
Serial port problems	The number of serial	Verify that:
	ports identified by the	1.	Each port is assigned a unique address by the
	operating system is		Configuration/Setup Utility program and none of the serial
	less than the number of		ports are disabled.
	serial ports installed.		Note: The management C connector is the same as a serial
			port connector, but it is used only by the ISMP, and is not
			available for use by the operating system. This port does not
			appear in the Configuration/Setup Utility program menus; it
			can be configured using Netfinity Manager.
		2.	The serial-port adapter, if you installed one, is seated properly.
		If the problem still exists, call for service.

Chapter 7. Troubleshooting 55