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IBM 201 manual Reinstall the appliance cover and connect the cables

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5.Reinstall the appliance cover and connect the cables.

Figure 4. Battery replacement

5.Reinstall the appliance cover and connect the cables.

Note: Wait approximately 20 seconds after you plug the power cord of your appliance into an electrical outlet for the Power Control button to become active.

6.Turn the appliance on.

7.Start the Configuration/Setup Utility program and set configuration parameters. v Set the system date and time.

vSet the power-on password.

vReconfigure your appliance.

Chapter 7. Troubleshooting 61

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IBM 201 manual Reinstall the appliance cover and connect the cables

Contents

IBM TotalStorage Network Attached Storage User’s ReferenceModels 201 and ReleaseFirst Edition November Chapter 2. Configuration and administration tools ContentsChapter 4. Storage configuration Chapter 5. Completing setupChapter 8. Using the Recovery and Supplementary CDs Chapter 6. Additional administrative functionsAppendix B. Getting help, service, and information Appendix C. Engine POST messagesContents IBM Glossary of Storage Networking Termsvi NAS 200 User’s Reference Diagnostics panel LEDs FiguresBoot block jumper location Battery removalviii NAS 200 User’s Reference Tables x NAS 200 User’s Reference Who should read this book About this bookFrequently used terms PublicationsRelated publications Hardcopy publications shipped with the NASWeb sites Chapter 1. Introduction Microsoft Windows Terminal Services Roadmap for setting up and configuring the NASMicrosoft Services for UNIX IBM Advanced Appliance Configuration Utility agentStep 2 - Define storage “Chapter 4. Storage configuration” on page Step 1 - Initial network setup “Chapter 3. Getting started” on pageStep 3 - Completing setup “Chapter 5. Completing setup” on page 4 NAS 200 User’s Reference Using a keyboard, monitor, and mouse for setup and configuration Chapter 2. Configuration and administration toolsAdministration Tool Terminal Services ClientMain functions Universal Manageability Services IBM Advanced Appliance Configuration Utility IAACUWindows 2000 for Network Attached Storage Chapter 2. Configuration and administration toolsConnecting to the desktop through Terminal Services Terminal Services and the IBM NAS Administration Console2. Click Start → Run Determining who is using the network-attached storage IBM NAS Administration consoleIBM Advanced Appliance Configuration Utility IAACU Console IAACU Agentv The Tree View Pane Discovering NAS 200 Appliancesv The Information Pane v All Appliances Using Families and Groups in the Tree Viewv Families v Orphaned Appliances v Orphaned Externally Configured Appliancesv Conflicting Network Addresses Creating a Family To create a FamilyMax IP Address Default GatewaySubnet Mask No AllocationSystem requirements Universal Manageability ServicesStarting UM Services Windows 2000 for Network Attached Storage Launching UM Services from the configuration utility2. Click Start Web-Based Management SNMP support Telnet Server supportInstalling the IBM Advanced Appliance Configuration Utility Methods for setting up your NASChapter 3. Getting started Initial setup and configuration Accessing Universal Management ServicesNetwork Setup Maintenance Date and TimeEnabling National Language Support NLS 22 NAS 200 User’s Reference v French v German v Japanese v SpanishServeRAID configuration Chapter 4. Storage configurationUpdating the ServeRAID BIOS, firmware, and device drivers RAID technologyInitial storage configuration of the NAS Solving ServeRAID problemsCreating arrays and logical drives v Configuring the ServeRAID controllerFormat the logical drives 26 NAS 200 User’s Reference Defining Windows users and groups Chapter 5. Completing setupDefining local Windows users and groups 1. Click Local UsersDefining UNIX users and groups Giving storage access to Windows domain users and groupsv Click Identification Using a local UNIX name space 1 Click Show group maps 1 Click Show user maps30 NAS 200 User’s Reference 1 Click Show user maps Using the UNIX name space on an NIS domain4. Click New Creating shares1 Click Show group maps 32 NAS 200 User’s Reference9. Click OK. The new share should appear in the list of shares 34 NAS 200 User’s Reference NAS Backup Assistant Chapter 6. Additional administrative functionsRestoring using the NT Backup panel Backup OperationsPersistent Images Volume Settings Global SettingsName VolumesRead-only or read-write Retention valueDisaster Recovery Restore Persistent ImagesSchedules Backing up the system drive Creating a recovery diskStatic IP addressing Restoring the system drive If you have multiple 10/100 Ethernet adapters42 NAS 200 User’s Reference Granting user access to persistent image filesPSM notes Ethernet adapter teaming Fault toleranceIntel Ethernet adapter teaming Load balancing Alacritech Ethernet adapter teaming46 NAS 200 User’s Reference Engine troubleshooting and diagnostics Chapter 7. TroubleshootingEngine diagnostic tools overview v POST beep codes, error messages, and error logsPower-supply LEDs Identifying problems using LEDsChapter 7. Troubleshooting Table 3. Power-supply LEDSDiagnostics panel Light-path diagnosticsLight-path diagnostics Figure 1. Diagnostics panel LEDs1. All known problems are resolved 2. The system is restarted Engine troubleshooting charts Page Symptom Device/ProblemSuggested action MonitorSymptom Device/ProblemOption problems Power problemsSymptom Device/ProblemService processor problemsPower problems Recovering BIOS Replacing the battery To replace the battery 5. Reinstall the appliance cover and connect the cables Network connection problems Adapter troubleshooting and diagnosticsIntegrated Ethernet adapter Ethernet adapter problem Integrated Ethernet adapter troubleshooting chartSuggested Action Table 8. 10/100 PCI Ethernet adapter troubleshooting chart Troubleshooting the 10/100 PCI Ethernet adapterTesting the Ethernet adapters with Intel PROSet Table 9. Gigabit Ethernet SX adapter troubleshooting chart Gigabit Ethernet SX adapterTable 9. Gigabit Ethernet SX adapter troubleshooting chart continued Troubleshooting the Intel PRO 1000 XT Server adapterTable 10. Intel PRO 1000 XT Server adapter troubleshooting chart 68 NAS 200 User’s Reference Indicator lights Troubleshooting the Alacritech Quad-Port 10/100 Ethernet adapterTesting the Quad-Port 10/100 Ethernet adapter Troubleshooting the ServeRAID-4Lx and 4HPOST ISPR error procedures Do not press F5. Doing so changes the configuration ServeRAID-4x problems and actions9ZXX thru BZXX FFFF or other code not listedTable 12. ServeRAID-4x problems and actions Testing the ServeRAID 4x adapter2. Select Backup IPS ServeRaid Config Troubleshooting the Integrated System Management ProcessorEnter Run Adapter Self-testsv Hardware Status and Information v Configuration Settings Troubleshooting the Remote Supervisor Adapterv Update System Management firmware 76 NAS 200 User’s Reference Testing SCSI AdaptersUsing the Recovery Enablement Diskette and Recovery CD Set Chapter 8. Using the Recovery and Supplementary CDs78 NAS 200 User’s Reference Contents Using the Supplementary CDDirectory Name Services for UNIX Appendix A. Notices IBM Netfinity Netfinity Advanced System Management Netfinity Manager TrademarksServeRAID ServerGuide TotalStorage Service support Appendix B. Getting help, service, and informationGetting customer support and service Before you call for serviceAppendix B. Getting help, service, and information Getting help by telephone86 NAS 200 User’s Reference Appendix C. Engine POST messages Power-on self-test POSTPOST beep code descriptions No beepsThree short beeps Two short beepsRepeating short beeps One long and one short beepTable 15. POST beep codes POST beep codesTable 15. POST beep codes continued boot reset. See the Hardware Installation Guide90 NAS 200 User’s Reference Symptom POST error messages Table 17. POST error messages continued 94 NAS 200 User’s Reference Error 96 NAS 200 User’s Reference POST diagnostic programs Event/error logsText messages Starting the diagnostic programsPassed User Aborted2. Power on the NAS 200 and watch the screen Viewing the test log Diagnostic error message tablesError Code 102 NAS 200 User’s Reference Error Code 104 NAS 200 User’s Reference Meaning Error CodeFRU/action 405-XXX-00N106 NAS 200 User’s Reference Numerics IBM Glossary of Storage Networking TermsThis glossary includes terms and definitions from ASM see advanced system management ATM see asynchronous transfer modeAUI see attachment unit interface BIOS see Basic Input/Output Systembonded interface see bond group bps see bits per secondCDDI see Copper Distributed Data Interface CHAP see Challenge Handshake Authorization ProtocolCIFS see Windows networking CRC see cyclic redundancy check CRU see customer-replaceable unit DHCP see Dynamic Host Configuration ProtocolDDP see distributed data processing distributed data processing DDP. Synonym for distributed processing DLR see dynamic link routine DMA see Direct Memory AccessDNS see domain name system EIA see Electronic Industries Associationfiber optic cable see optical cable ESD see electrostatic discharge ESM see environmental service monitorFIC see File Image Capture FIR see File Image RestoreFRU see field-replaceable unit FTP see File Transfer Protocol FVC see floating virtual connectionIETF see Internet Engineering Task Force HTTP see Hypertext Transfer ProtocolIP see Internet Protocol LAN see local area network LDAP see Lightweight Directory Access ProtocolLBG see load-balancing group LSFR0H see Low-smoke fire-retardant zero halogen MES see miscellaneous equipment specificationLS0H see Low-smoke zero halogen multicast address see LAN multicast NIS see network information servicesN see Newton NDMP see network data management protocolPCI see Peripheral Component Interconnect PPS see per port switchingPCNFS see personal-computer network file system PCNFSD see personal-computer NFS daemonPSM see Persistent Storage Manager RAM see random access memoryRAID see redundant array of independent disks SCSI see small computer system interfaceSNMP see Simple Network Management Protocol STP see shielded twisted pair SVN see switched virtual networkTCP see Transmission Control Protocol TCP/IP see Transmission Control Protocol/Internet ProtocolUSB see universal serial bus TSM see Tivoli Storage ManagerVLAN see virtual local area network VLUN see virtual logical unitWINS see Windows Internet Naming Service 124 NAS 200 User’s Reference Index A Page Page GA27-4263-01