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IBM 201 manual

Models: 201

1 140

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P

Persistent Images (creating and preserving images of drives) 36

POST

beep codes 87 error messages 92 messages 92

POST (power-on self-test) description 87

power-onself-test (POST) 87 preloaded software

Columbia Data Products Persistent Storage Manager (PSM) 1

IBM Director Agent 1 Intel PROSet II 1

Microsoft Windows 2000 for Network Attached Storage 1

Microsoft Windows Terminal Services 1 Tivoli Storage Manager Client 1

problem solving 47

Q

quick start for setting up, configuring, administering the appliance 19

T

teaming, Ethernet adapter					44
teaming, Ethernet adapters					44
telephone help		85
Telnet server support 18
Terminal Services			2
Terminal Services and the IBM NAS Administration
Console	8
Terminal Services Client				6
Tivoli Storage Manager Client						2
trademarks	82
troubleshooting		47
diagnostic tools			47
engine troubleshooting charts 52
recovering BIOS			58
replacing the battery				59
troubleshooting charts, engine						52

U

UM Services launching 15, 16, 17 starting 16

using 15, 16

Universal Manageability Services 7

RW

Recovery and Supplementary CDs, using 77 restoring backups 35

S

Windows 2000 for Network Attached Storage, administration tasks 17

Windows 2000 for Network Attached Storage (Web-based interface) 7

ServeRAID 23

solving ServeRAID problems 24

updating the ServeRAID BIOS, firmware, and device drivers 23

ServeRAID Manager RAID Configuration and Monitoring 2

service

before you call 84 support 83

setting up, configuring, administering the appliance, quick start 19

setup, using a keyboard, monitor, and mouse 5 skills needed to install, configure, and administer this

product xi SNMP support 18 software, preloaded

Columbia Data Products Persistent Storage Manager

(PSM)	1
IBM Director Agent 1
Intel PROSet II		1
Microsoft Windows 2000 for Network Attached
Storage	1
Microsoft Windows Terminal Services 1
Tivoli Storage Manager Client 1
support, service		83

126NAS 200 User’s Reference

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IBM 201 manual

Contents

Models 201 and User’s ReferenceIBM TotalStorage Network Attached Storage ReleaseFirst Edition November Chapter 4. Storage configuration ContentsChapter 2. Configuration and administration tools Chapter 5. Completing setupAppendix B. Getting help, service, and information Chapter 6. Additional administrative functionsChapter 8. Using the Recovery and Supplementary CDs Appendix C. Engine POST messagesIBM Glossary of Storage Networking Terms Contentsvi NAS 200 User’s Reference Boot block jumper location FiguresDiagnostics panel LEDs Battery removalviii NAS 200 User’s Reference Tables x NAS 200 User’s Reference Frequently used terms About this bookWho should read this book PublicationsHardcopy publications shipped with the NAS Related publicationsWeb sites Chapter 1. Introduction Microsoft Services for UNIX Roadmap for setting up and configuring the NASMicrosoft Windows Terminal Services IBM Advanced Appliance Configuration Utility agentStep 1 - Initial network setup “Chapter 3. Getting started” on page Step 2 - Define storage “Chapter 4. Storage configuration” on pageStep 3 - Completing setup “Chapter 5. Completing setup” on page 4 NAS 200 User’s Reference Chapter 2. Configuration and administration tools Using a keyboard, monitor, and mouse for setup and configurationTerminal Services Client Administration ToolMain functions Windows 2000 for Network Attached Storage IBM Advanced Appliance Configuration Utility IAACUUniversal Manageability Services Chapter 2. Configuration and administration toolsTerminal Services and the IBM NAS Administration Console Connecting to the desktop through Terminal Services2. Click Start → Run IBM NAS Administration console Determining who is using the network-attached storageIBM Advanced Appliance Configuration Utility IAACU Agent IAACU ConsoleDiscovering NAS 200 Appliances v The Tree View Panev The Information Pane Using Families and Groups in the Tree View v All Appliancesv Families v Conflicting Network Addresses v Orphaned Externally Configured Appliancesv Orphaned Appliances Creating a Family To create a FamilySubnet Mask Default GatewayMax IP Address No AllocationUniversal Manageability Services System requirementsStarting UM Services Launching UM Services from the configuration utility Windows 2000 for Network Attached Storage2. Click Start Web-Based Management Telnet Server support SNMP supportMethods for setting up your NAS Installing the IBM Advanced Appliance Configuration UtilityChapter 3. Getting started Accessing Universal Management Services Initial setup and configurationMaintenance Date and Time Network SetupEnabling National Language Support NLS v French v German v Japanese v Spanish 22 NAS 200 User’s ReferenceUpdating the ServeRAID BIOS, firmware, and device drivers Chapter 4. Storage configurationServeRAID configuration RAID technologyCreating arrays and logical drives Solving ServeRAID problemsInitial storage configuration of the NAS v Configuring the ServeRAID controllerFormat the logical drives 26 NAS 200 User’s Reference Defining local Windows users and groups Chapter 5. Completing setupDefining Windows users and groups 1. Click Local UsersGiving storage access to Windows domain users and groups Defining UNIX users and groupsv Click Identification Using a local UNIX name space 1 Click Show user maps 1 Click Show group maps30 NAS 200 User’s Reference Using the UNIX name space on an NIS domain 1 Click Show user maps1 Click Show group maps Creating shares4. Click New 32 NAS 200 User’s Reference9. Click OK. The new share should appear in the list of shares 34 NAS 200 User’s Reference Restoring using the NT Backup panel Chapter 6. Additional administrative functionsNAS Backup Assistant Backup OperationsPersistent Images Global Settings Volume SettingsRead-only or read-write VolumesName Retention valueRestore Persistent Images Disaster RecoverySchedules Creating a recovery disk Backing up the system driveStatic IP addressing If you have multiple 10/100 Ethernet adapters Restoring the system driveGranting user access to persistent image files 42 NAS 200 User’s ReferencePSM notes Fault tolerance Ethernet adapter teamingIntel Ethernet adapter teaming Alacritech Ethernet adapter teaming Load balancing46 NAS 200 User’s Reference Engine diagnostic tools overview Chapter 7. TroubleshootingEngine troubleshooting and diagnostics v POST beep codes, error messages, and error logsIdentifying problems using LEDs Power-supply LEDsTable 3. Power-supply LEDS Chapter 7. TroubleshootingLight-path diagnostics Light-path diagnosticsDiagnostics panel Figure 1. Diagnostics panel LEDs1. All known problems are resolved 2. The system is restarted Engine troubleshooting charts Page Suggested action Device/ProblemSymptom MonitorOption problems Device/ProblemSymptom Power problemsService processor Device/ProblemSymptom problemsPower problems Recovering BIOS Replacing the battery To replace the battery 5. Reinstall the appliance cover and connect the cables Adapter troubleshooting and diagnostics Network connection problemsIntegrated Ethernet adapter Integrated Ethernet adapter troubleshooting chart Ethernet adapter problemSuggested Action Troubleshooting the 10/100 PCI Ethernet adapter Table 8. 10/100 PCI Ethernet adapter troubleshooting chartTesting the Ethernet adapters with Intel PROSet Gigabit Ethernet SX adapter Table 9. Gigabit Ethernet SX adapter troubleshooting chartTroubleshooting the Intel PRO 1000 XT Server adapter Table 9. Gigabit Ethernet SX adapter troubleshooting chart continuedTable 10. Intel PRO 1000 XT Server adapter troubleshooting chart 68 NAS 200 User’s Reference Troubleshooting the Alacritech Quad-Port 10/100 Ethernet adapter Indicator lightsTroubleshooting the ServeRAID-4Lx and 4H Testing the Quad-Port 10/100 Ethernet adapterPOST ISPR error procedures 9ZXX thru BZXX ServeRAID-4x problems and actionsDo not press F5. Doing so changes the configuration FFFF or other code not listedTesting the ServeRAID 4x adapter Table 12. ServeRAID-4x problems and actionsEnter Troubleshooting the Integrated System Management Processor2. Select Backup IPS ServeRaid Config Run Adapter Self-testsTroubleshooting the Remote Supervisor Adapter v Hardware Status and Information v Configuration Settingsv Update System Management firmware Testing SCSI Adapters 76 NAS 200 User’s ReferenceChapter 8. Using the Recovery and Supplementary CDs Using the Recovery Enablement Diskette and Recovery CD Set78 NAS 200 User’s Reference Using the Supplementary CD ContentsDirectory Name Services for UNIX Appendix A. Notices Trademarks IBM Netfinity Netfinity Advanced System Management Netfinity ManagerServeRAID ServerGuide TotalStorage Appendix B. Getting help, service, and information Service supportBefore you call for service Getting customer support and serviceGetting help by telephone Appendix B. Getting help, service, and information86 NAS 200 User’s Reference POST beep code descriptions Power-on self-test POSTAppendix C. Engine POST messages No beepsRepeating short beeps Two short beepsThree short beeps One long and one short beepPOST beep codes Table 15. POST beep codesboot reset. See the Hardware Installation Guide Table 15. POST beep codes continued90 NAS 200 User’s Reference Symptom POST error messages Table 17. POST error messages continued 94 NAS 200 User’s Reference Error 96 NAS 200 User’s Reference Event/error logs POST diagnostic programsPassed Starting the diagnostic programsText messages User Aborted2. Power on the NAS 200 and watch the screen Diagnostic error message tables Viewing the test logError Code 102 NAS 200 User’s Reference Error Code 104 NAS 200 User’s Reference FRU/action Error CodeMeaning 405-XXX-00N106 NAS 200 User’s Reference IBM Glossary of Storage Networking Terms NumericsThis glossary includes terms and definitions from ATM see asynchronous transfer mode ASM see advanced system managementbonded interface see bond group BIOS see Basic Input/Output SystemAUI see attachment unit interface bps see bits per secondCHAP see Challenge Handshake Authorization Protocol CDDI see Copper Distributed Data InterfaceCIFS see Windows networking DHCP see Dynamic Host Configuration Protocol CRC see cyclic redundancy check CRU see customer-replaceable unitDDP see distributed data processing DNS see domain name system DLR see dynamic link routine DMA see Direct Memory Accessdistributed data processing DDP. Synonym for distributed processing EIA see Electronic Industries AssociationESD see electrostatic discharge ESM see environmental service monitor fiber optic cable see optical cableFRU see field-replaceable unit FTP see File Transfer Protocol FIR see File Image RestoreFIC see File Image Capture FVC see floating virtual connectionHTTP see Hypertext Transfer Protocol IETF see Internet Engineering Task ForceIP see Internet Protocol LDAP see Lightweight Directory Access Protocol LAN see local area networkLBG see load-balancing group MES see miscellaneous equipment specification LSFR0H see Low-smoke fire-retardant zero halogenLS0H see Low-smoke zero halogen N see Newton NIS see network information servicesmulticast address see LAN multicast NDMP see network data management protocolPCNFS see personal-computer network file system PPS see per port switchingPCI see Peripheral Component Interconnect PCNFSD see personal-computer NFS daemonRAID see redundant array of independent disks RAM see random access memoryPSM see Persistent Storage Manager SCSI see small computer system interfaceTCP see Transmission Control Protocol STP see shielded twisted pair SVN see switched virtual networkSNMP see Simple Network Management Protocol TCP/IP see Transmission Control Protocol/Internet ProtocolVLAN see virtual local area network TSM see Tivoli Storage ManagerUSB see universal serial bus VLUN see virtual logical unitWINS see Windows Internet Naming Service 124 NAS 200 User’s Reference Index A Page Page GA27-4263-01