Using the Recovery and Supplementary CDs | IBM 201 guide

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IBM 201 manual Using the Recovery and Supplementary CDs, Using the Recovery Enablement Diskette and Recovery CD Set

Contents

IBM TotalStorage Network Attached Storage User’s ReferenceModels 201 and Release First Edition November Chapter 2. Configuration and administration tools ContentsChapter 4. Storage configuration Chapter 5. Completing setup Chapter 8. Using the Recovery and Supplementary CDs Chapter 6. Additional administrative functionsAppendix B. Getting help, service, and information Appendix C. Engine POST messages Contents IBM Glossary of Storage Networking Terms vi NAS 200 User’s Reference Diagnostics panel LEDs FiguresBoot block jumper location Battery removal viii NAS 200 User’s Reference Tables x NAS 200 User’s Reference Who should read this book About this bookFrequently used terms Publications Web sites Hardcopy publications shipped with the NASRelated publications Chapter 1. Introduction Microsoft Windows Terminal Services Roadmap for setting up and configuring the NASMicrosoft Services for UNIX IBM Advanced Appliance Configuration Utility agent Step 3 - Completing setup “Chapter 5. Completing setup” on page Step 1 - Initial network setup “Chapter 3. Getting started” on pageStep 2 - Define storage “Chapter 4. Storage configuration” on page 4 NAS 200 User’s Reference Using a keyboard, monitor, and mouse for setup and configuration Chapter 2. Configuration and administration tools Main functions Terminal Services ClientAdministration Tool Universal Manageability Services IBM Advanced Appliance Configuration Utility IAACUWindows 2000 for Network Attached Storage Chapter 2. Configuration and administration tools 2. Click Start → Run Terminal Services and the IBM NAS Administration ConsoleConnecting to the desktop through Terminal Services IBM Advanced Appliance Configuration Utility IBM NAS Administration consoleDetermining who is using the network-attached storage IAACU Console IAACU Agent v The Information Pane Discovering NAS 200 Appliancesv The Tree View Pane v Families Using Families and Groups in the Tree Viewv All Appliances v Orphaned Appliances v Orphaned Externally Configured Appliancesv Conflicting Network Addresses Creating a Family To create a Family Max IP Address Default GatewaySubnet Mask No Allocation System requirements Universal Manageability Services Starting UM Services 2. Click Start Web-Based Management Launching UM Services from the configuration utilityWindows 2000 for Network Attached Storage SNMP support Telnet Server support Chapter 3. Getting started Methods for setting up your NASInstalling the IBM Advanced Appliance Configuration Utility Initial setup and configuration Accessing Universal Management Services Enabling National Language Support NLS Maintenance Date and TimeNetwork Setup 22 NAS 200 User’s Reference v French v German v Japanese v Spanish ServeRAID configuration Chapter 4. Storage configurationUpdating the ServeRAID BIOS, firmware, and device drivers RAID technology Initial storage configuration of the NAS Solving ServeRAID problemsCreating arrays and logical drives v Configuring the ServeRAID controller Format the logical drives 26 NAS 200 User’s Reference Defining Windows users and groups Chapter 5. Completing setupDefining local Windows users and groups 1. Click Local Users v Click Identification Giving storage access to Windows domain users and groupsDefining UNIX users and groups Using a local UNIX name space 30 NAS 200 User’s Reference 1 Click Show user maps1 Click Show group maps Using the UNIX name space on an NIS domain 32 NAS 200 User’s Reference Creating shares4. Click New 9. Click OK. The new share should appear in the list of shares 34 NAS 200 User’s Reference NAS Backup Assistant Chapter 6. Additional administrative functionsRestoring using the NT Backup panel Backup Operations Persistent Images Volume Settings Global Settings Name VolumesRead-only or read-write Retention value Schedules Restore Persistent ImagesDisaster Recovery Static IP addressing Creating a recovery diskBacking up the system drive Restoring the system drive If you have multiple 10/100 Ethernet adapters 42 NAS 200 User’s Reference Granting user access to persistent image files PSM notes Intel Ethernet adapter teaming Fault toleranceEthernet adapter teaming Load balancing Alacritech Ethernet adapter teaming 46 NAS 200 User’s Reference Engine troubleshooting and diagnostics Chapter 7. TroubleshootingEngine diagnostic tools overview v POST beep codes, error messages, and error logs Power-supply LEDs Identifying problems using LEDs Chapter 7. Troubleshooting Table 3. Power-supply LEDS Diagnostics panel Light-path diagnosticsFigure 1. Diagnostics panel LEDs MEM PS1 CPU PS2 PCI A PS3 PCI B NON PCI C OVER VRM NMI DASD TEMP 1. All known problems are resolved 2. The system is restarted Engine troubleshooting charts Page 54 NAS 200 User’s Reference Monitor Serial port problems Option problemsPower problems Software problem Service processorUSB port problems Universal Serial Bus Power problems Recovering BIOS Replacing the battery To replace the battery 5. Reinstall the appliance cover and connect the cables Integrated Ethernet adapter Adapter troubleshooting and diagnosticsNetwork connection problems Suggested Action Integrated Ethernet adapter troubleshooting chartEthernet adapter problem Table 8. 10/100 PCI Ethernet adapter troubleshooting chart Troubleshooting the 10/100 PCI Ethernet adapter Testing the Ethernet adapters with Intel PROSet Table 9. Gigabit Ethernet SX adapter troubleshooting chart Gigabit Ethernet SX adapter Table 10. Intel PRO 1000 XT Server adapter troubleshooting chart Troubleshooting the Intel PRO 1000 XT Server adapterTable 9. Gigabit Ethernet SX adapter troubleshooting chart continued 68 NAS 200 User’s Reference Indicator lights Troubleshooting the Alacritech Quad-Port 10/100 Ethernet adapter Testing the Quad-Port 10/100 Ethernet adapter Troubleshooting the ServeRAID-4Lx and 4H POST ISPR error procedures Do not press F5. Doing so changes the configuration ServeRAID-4x problems and actions9ZXX thru BZXX FFFF or other code not listed Table 12. ServeRAID-4x problems and actions Testing the ServeRAID 4x adapter 2. Select Backup IPS ServeRaid Config Troubleshooting the Integrated System Management ProcessorEnter Run Adapter Self-tests Troubleshooting the Remote Supervisor Adapter 76 NAS 200 User’s Reference Testing SCSI Adapters Using the Recovery Enablement Diskette and Recovery CD Set Chapter 8. Using the Recovery and Supplementary CDs 78 NAS 200 User’s Reference Directory Name Using the Supplementary CDContents Services for UNIX Appendix A. Notices ServeRAID ServerGuide TotalStorage TrademarksIBM Netfinity Netfinity Advanced System Management Netfinity Manager Service support Appendix B. Getting help, service, and information Getting customer support and service Before you call for service Appendix B. Getting help, service, and information Getting help by telephone 86 NAS 200 User’s Reference Appendix C. Engine POST messages Power-on self-test POSTPOST beep code descriptions No beeps Three short beeps Two short beepsRepeating short beeps One long and one short beep Table 15. POST beep codes POST beep codes 90 NAS 200 User’s Reference boot reset. See the Hardware Installation GuideTable 15. POST beep codes continued Symptom POST error messages Table 17. POST error messages continued 94 NAS 200 User’s Reference Error 96 NAS 200 User’s Reference POST diagnostic programs Event/error logs Text messages Starting the diagnostic programsPassed User Aborted 2. Power on the NAS 200 and watch the screen Viewing the test log Diagnostic error message tables Error Code 102 NAS 200 User’s Reference Error Code 104 NAS 200 User’s Reference Adapter in PCI slot N 405-XXX-00N415-XXX-000 Cable 106 NAS 200 User’s Reference This glossary includes terms and definitions from IBM Glossary of Storage Networking TermsNumerics ATM see asynchronous transfer mode ASM see advanced system management AUI see attachment unit interface BIOS see Basic Input/Output Systembonded interface see bond group bps see bits per second CIFS see Windows networking CHAP see Challenge Handshake Authorization ProtocolCDDI see Copper Distributed Data Interface DDP see distributed data processing DHCP see Dynamic Host Configuration ProtocolCRC see cyclic redundancy check CRU see customer-replaceable unit distributed data processing DDP. Synonym for distributed processing DLR see dynamic link routine DMA see Direct Memory AccessDNS see domain name system EIA see Electronic Industries Association fiber optic cable see optical cable ESD see electrostatic discharge ESM see environmental service monitor FIC see File Image Capture FIR see File Image RestoreFRU see field-replaceable unit FTP see File Transfer Protocol FVC see floating virtual connection IP see Internet Protocol HTTP see Hypertext Transfer ProtocolIETF see Internet Engineering Task Force LBG see load-balancing group LDAP see Lightweight Directory Access ProtocolLAN see local area network LS0H see Low-smoke zero halogen MES see miscellaneous equipment specificationLSFR0H see Low-smoke fire-retardant zero halogen multicast address see LAN multicast NIS see network information servicesN see Newton NDMP see network data management protocol PCI see Peripheral Component Interconnect PPS see per port switchingPCNFS see personal-computer network file system PCNFSD see personal-computer NFS daemon PSM see Persistent Storage Manager RAM see random access memoryRAID see redundant array of independent disks SCSI see small computer system interface SNMP see Simple Network Management Protocol STP see shielded twisted pair SVN see switched virtual networkTCP see Transmission Control Protocol TCP/IP see Transmission Control Protocol/Internet Protocol USB see universal serial bus TSM see Tivoli Storage ManagerVLAN see virtual local area network VLUN see virtual logical unit WINS see Windows Internet Naming Service 124 NAS 200 User’s Reference Index A Page Page GA27-4263-01