Power problems

Power problems can be difficult to troubleshoot. For example, a short circuit can exist anywhere on any of the power distribution busses. Usually a short circuit causes the power subsystem to shut down because of an overcurrent condition.

Table 6 lists the power error messages that you might encounter.

A general procedure for troubleshooting power problems is as follows:

1.Power off the system and disconnect the AC cord(s).

2.Check for loose cables in the power subsystem. Also check for short circuits, for example, if there is a loose screw causing a short circuit on a circuit board.

3.Remove adapters and disconnect the cables and power connectors to all internal and external devices until the NAS 200 engine is at minimum configuration required for power on.

4.Reconnect the AC cord and power on the NAS 200 engine. If the engine powers up successfully, replace adapters and devices one at a time until the problem is isolated. If the engine does not power up from minimal configuration, replace FRUs of minimal configuration one at a time until the problem is isolated.

Table 6. Power error messages

Message

Action

 

 

 

Power supply Xcurrent share fault

1.

See “Power problems”

(level-critical; excessive current demand on

 

 

power supply ″X″)

 

 

 

 

 

Power supply XDC good fault

1. Replace power supply X

(level-critical; power good signal not detected

 

 

for power supply ″X″)

 

 

 

 

 

Power supply Xtemperature fault

1.

Replace fan X

 

 

 

 

Power supply Xremoved

1.

No action required - information only

 

 

 

Power supply Xfan fault (level-critical;

1. Replace power supply X

fan fault in power supply ″X″)

 

 

 

 

 

Power supply X12V fault (level-critical;

1.

See “Power problems”

overcurrent condition detected)

 

 

 

 

 

Power supply X3.3V fault (level-critical;

1.

See “Power problems”

3.3V power supply ″X″ had an error)

 

 

 

 

 

Power supply X5V fault (level-critical; 5V

1.

See “Power problems”

power supply ″X″ had an error)

 

 

 

 

 

System over recommended Xcurrent

1.

See “Power problems”

(level-non-critical; system running too much

 

 

current on that voltage)

 

 

 

 

 

System running non-redundant power

1. Add another power supply

(level-non-critical; system does not have

2. Remove options from system

redundant power)

3. System can continue to operate without redundancy protection if 1

 

 

 

and 2 above are not followed.

 

 

 

System under recommended voltage for

1. Check connections to power subsystem

Xv (level-warning; indicated voltage

2.

Replace power supply

supply under nominal value; value for ″X″

3.

Replace power backplane

can be +12, -12, or +5)

 

 

 

Chapter 7. Troubleshooting 57

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IBM 201 manual Power problems