IBM TotalStorage Network Attached Storage
User’s Reference
Models 201 and
Release
 First Edition November
 Chapter 2. Configuration and administration tools
Contents
Chapter 4. Storage configuration
Chapter 5. Completing setup
 Chapter 8. Using the Recovery and Supplementary CDs
Chapter 6. Additional administrative functions
Appendix B. Getting help, service, and information
Appendix C. Engine POST messages
 Contents
IBM Glossary of Storage Networking Terms
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 Diagnostics panel LEDs
Figures
Boot block jumper location
Battery removal
 viii NAS 200 User’s Reference
 Tables
 x NAS 200 User’s Reference
 Who should read this book
About this book
Frequently used terms
Publications
 Related publications
Hardcopy publications shipped with the NAS
Web sites
 Chapter 1. Introduction
 Microsoft Windows Terminal Services
Roadmap for setting up and configuring the NAS
Microsoft Services for UNIX
IBM Advanced Appliance Configuration Utility agent
 Step 2 - Define storage “Chapter 4. Storage configuration” on page
Step 1 - Initial network setup “Chapter 3. Getting started” on page
Step 3 - Completing setup “Chapter 5. Completing setup” on page
 4 NAS 200 User’s Reference
 Using a keyboard, monitor, and mouse for setup and configuration
Chapter 2. Configuration and administration tools
 Administration Tool
Terminal Services Client
Main functions
 Universal Manageability Services
IBM Advanced Appliance Configuration Utility IAACU
Windows 2000 for Network Attached Storage
Chapter 2. Configuration and administration tools
 Connecting to the desktop through Terminal Services
Terminal Services and the IBM NAS Administration Console
2. Click Start → Run
 Determining who is using the network-attached storage
IBM NAS Administration console
IBM Advanced Appliance Configuration Utility
 IAACU Console
IAACU Agent
 v The Tree View Pane
Discovering NAS 200 Appliances
v The Information Pane
 v All Appliances
Using Families and Groups in the Tree View
v Families
 v Orphaned Appliances
v Orphaned Externally Configured Appliances
v Conflicting Network Addresses
Creating a Family To create a Family
 Max IP Address
Default Gateway
Subnet Mask
No Allocation
 System requirements
Universal Manageability Services
 Starting UM Services
 Windows 2000 for Network Attached Storage
Launching UM Services from the configuration utility
2. Click Start Web-Based Management
 SNMP support
Telnet Server support
 Installing the IBM Advanced Appliance Configuration Utility
Methods for setting up your NAS
Chapter 3. Getting started
 Initial setup and configuration
Accessing Universal Management Services
 Network Setup
Maintenance Date and Time
Enabling National Language Support NLS
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v French v German v Japanese v Spanish
 ServeRAID configuration
Chapter 4. Storage configuration
Updating the ServeRAID BIOS, firmware, and device drivers
RAID technology
 Initial storage configuration of the NAS
Solving ServeRAID problems
Creating arrays and logical drives
v Configuring the ServeRAID controller
 Format the logical drives
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 Defining Windows users and groups
Chapter 5. Completing setup
Defining local Windows users and groups
1. Click Local Users
 Defining UNIX users and groups
Giving storage access to Windows domain users and groups
v Click Identification
 Using a local UNIX name space
 1 Click Show group maps
1 Click Show user maps
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 Using the UNIX name space on an NIS domain
 4. Click New
Creating shares
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 9. Click OK. The new share should appear in the list of shares
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 NAS Backup Assistant
Chapter 6. Additional administrative functions
Restoring using the NT Backup panel
Backup Operations
 Persistent Images
 Volume Settings
Global Settings
 Name
Volumes
Read-only or  read-write
Retention value
 Disaster Recovery
Restore Persistent Images
Schedules
 Backing up the system drive
Creating a recovery disk
Static IP addressing
 Restoring the system drive
If you have multiple 10/100 Ethernet adapters
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Granting user access to persistent image files
 PSM notes
 Ethernet adapter teaming
Fault tolerance
Intel Ethernet adapter teaming
 Load balancing
Alacritech Ethernet adapter teaming
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 Engine troubleshooting and diagnostics
Chapter 7. Troubleshooting
Engine diagnostic tools overview
v POST beep codes, error messages, and error logs
 Power-supply LEDs
Identifying problems using LEDs
 Chapter 7. Troubleshooting
Table 3. Power-supply LEDS
 Diagnostics panel
Light-path diagnostics
Figure 1. Diagnostics panel LEDs
MEM PS1 CPU PS2 PCI A PS3 PCI B NON PCI C OVER VRM NMI DASD TEMP
 1. All known problems are resolved 2. The system is restarted
 Engine troubleshooting charts
Page
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Monitor
 Power problems
Option problems
Serial port problems
 Software problem
Service processor
USB port problems
Universal Serial Bus
 Power problems
 Recovering BIOS
 Replacing the battery
 To replace the battery
 5. Reinstall the appliance cover and connect the cables
 Network connection problems
Adapter troubleshooting and diagnostics
Integrated Ethernet adapter
 Ethernet adapter problem
Integrated Ethernet adapter troubleshooting chart
Suggested Action
 Table 8. 10/100 PCI Ethernet adapter troubleshooting chart
Troubleshooting the 10/100 PCI Ethernet adapter
 Testing the Ethernet adapters with Intel PROSet
 Table 9. Gigabit Ethernet SX adapter troubleshooting chart
Gigabit Ethernet SX adapter
 Table 9. Gigabit Ethernet SX adapter troubleshooting chart continued
Troubleshooting the Intel PRO 1000 XT Server adapter
Table 10. Intel PRO 1000 XT Server adapter troubleshooting chart
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 Indicator lights
Troubleshooting the Alacritech Quad-Port 10/100 Ethernet adapter
 Testing the Quad-Port 10/100 Ethernet adapter
Troubleshooting the ServeRAID-4Lx and 4H
 POST ISPR error procedures
 Do not press F5. Doing so changes the configuration
ServeRAID-4x problems and actions
9ZXX thru BZXX
FFFF or other code not listed
 Table 12. ServeRAID-4x problems and actions
Testing the ServeRAID 4x adapter
 2. Select Backup IPS ServeRaid Config
Troubleshooting the Integrated System Management Processor
Enter
Run Adapter Self-tests
 Troubleshooting the Remote Supervisor Adapter
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Testing SCSI Adapters
 Using the Recovery Enablement Diskette and Recovery CD Set
Chapter 8. Using the Recovery and Supplementary CDs
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 Contents
Using the Supplementary CD
Directory Name
 Services for UNIX
 Appendix A. Notices
 IBM Netfinity Netfinity Advanced System Management Netfinity Manager
Trademarks
ServeRAID ServerGuide TotalStorage
 Service support
Appendix B. Getting help, service, and information
 Getting customer support and service
Before you call for service
 Appendix B. Getting help, service, and information
Getting help by telephone
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 Appendix C. Engine POST messages
Power-on self-test POST
POST beep code descriptions
No beeps
 Three short beeps
Two short beeps
Repeating short beeps
One long and one short beep
 Table 15. POST beep codes
POST beep codes
 Table 15. POST beep codes continued
boot reset. See the Hardware Installation Guide
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 Symptom
 POST error messages
 Table 17. POST error messages continued
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 Error
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 POST diagnostic programs
Event/error logs
 Text messages
Starting the diagnostic programs
Passed
User Aborted
 2. Power on the NAS 200 and watch the screen
 Viewing the test log
Diagnostic error message tables
 Error Code
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 Error Code
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 Adapter in PCI slot N
405-XXX-00N
415-XXX-000
Cable
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 Numerics
IBM Glossary of Storage Networking Terms
This glossary includes terms and definitions from
 ATM see asynchronous transfer mode
ASM see advanced system management
 AUI see attachment unit interface
BIOS see Basic Input/Output System
bonded interface see bond group
bps see bits per second
 CDDI see Copper Distributed Data Interface
CHAP see Challenge Handshake Authorization Protocol
CIFS see Windows networking
 CRC see cyclic redundancy check CRU see customer-replaceable unit
DHCP see Dynamic Host Configuration Protocol
DDP see distributed data processing
 distributed data processing DDP. Synonym for distributed processing
DLR see dynamic link routine DMA see Direct Memory Access
DNS see domain name system
EIA see Electronic Industries Association
 fiber optic cable see optical cable
ESD see electrostatic discharge ESM see environmental service monitor
 FIC see File Image Capture
FIR see File Image Restore
FRU see field-replaceable unit FTP see File Transfer Protocol
FVC see floating virtual connection
 IETF see Internet Engineering Task Force
HTTP see Hypertext Transfer Protocol
IP see Internet Protocol
 LAN see local area network
LDAP see Lightweight Directory Access Protocol
LBG see load-balancing group
 LSFR0H see Low-smoke fire-retardant zero halogen
MES see miscellaneous equipment specification
LS0H see Low-smoke zero halogen
 multicast address see LAN multicast
NIS see network information services
N see Newton
NDMP see network data management protocol
 PCI see Peripheral Component Interconnect
PPS see per port switching
PCNFS see personal-computer network file system
PCNFSD see personal-computer NFS daemon
 PSM see Persistent Storage Manager
RAM see random access memory
RAID see redundant array of independent disks
SCSI see small computer system interface
 SNMP see Simple Network Management Protocol
STP see shielded twisted pair SVN see switched virtual network
TCP see Transmission Control Protocol
TCP/IP see Transmission Control Protocol/Internet Protocol
 USB see universal serial bus
TSM see Tivoli Storage Manager
VLAN see virtual local area network
VLUN see virtual logical unit
 WINS see Windows Internet Naming Service
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 Index A
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