User’s Reference
IBM TotalStorage Network Attached Storage
Models 201 and
Release
 First Edition November
 Contents
Chapter 2. Configuration and administration tools
Chapter 4. Storage configuration
Chapter 5. Completing setup
 Chapter 6. Additional administrative functions
Chapter 8. Using the Recovery and Supplementary CDs
Appendix B. Getting help, service, and information
Appendix C. Engine POST messages
 IBM Glossary of Storage Networking Terms
Contents
 vi NAS 200 User’s Reference
 Figures
Diagnostics panel LEDs
Boot block jumper location
Battery removal
 viii NAS 200 User’s Reference
 Tables
 x NAS 200 User’s Reference
 About this book
Who should read this book
Frequently used terms
Publications
 Hardcopy publications shipped with the NAS
Related publications
Web sites
 Chapter 1. Introduction
 Roadmap for setting up and configuring the NAS
Microsoft Windows Terminal Services
Microsoft Services for UNIX
IBM Advanced Appliance Configuration Utility agent
 Step 1 - Initial network setup “Chapter 3. Getting started” on page
Step 2 - Define storage “Chapter 4. Storage configuration” on page
Step 3 - Completing setup “Chapter 5. Completing setup” on page
 4 NAS 200 User’s Reference
 Chapter 2. Configuration and administration tools
Using a keyboard, monitor, and mouse for setup and configuration
 Terminal Services Client
Administration Tool
Main functions
 IBM Advanced Appliance Configuration Utility IAACU
Universal Manageability Services
Windows 2000 for Network Attached Storage
Chapter 2. Configuration and administration tools
 Terminal Services and the IBM NAS Administration Console
Connecting to the desktop through Terminal Services
2. Click Start → Run
 IBM NAS Administration console
Determining who is using the network-attached storage
IBM Advanced Appliance Configuration Utility
 IAACU Agent
IAACU Console
 Discovering NAS 200 Appliances
v The Tree View Pane
v The Information Pane
 Using Families and Groups in the Tree View
v All Appliances
v Families
 v Orphaned Externally Configured Appliances
v Orphaned Appliances
v Conflicting Network Addresses
Creating a Family To create a Family
 Default Gateway
Max IP Address
Subnet Mask
No Allocation
 Universal Manageability Services
System requirements
 Starting UM Services
 Launching UM Services from the configuration utility
Windows 2000 for Network Attached Storage
2. Click Start Web-Based Management
 Telnet Server support
SNMP support
 Methods for setting up your NAS
Installing the IBM Advanced Appliance Configuration Utility
Chapter 3. Getting started
 Accessing Universal Management Services
Initial setup and configuration
 Maintenance Date and Time
Network Setup
Enabling National Language Support NLS
 v French v German v Japanese v Spanish
22 NAS 200 User’s Reference
 Chapter 4. Storage configuration
ServeRAID configuration
Updating the ServeRAID BIOS, firmware, and device drivers
RAID technology
 Solving ServeRAID problems
Initial storage configuration of the NAS
Creating arrays and logical drives
v Configuring the ServeRAID controller
 Format the logical drives
 26 NAS 200 User’s Reference
 Chapter 5. Completing setup
Defining Windows users and groups
Defining local Windows users and groups
1. Click Local Users
 Giving storage access to Windows domain users and groups
Defining UNIX users and groups
v Click Identification
 Using a local UNIX name space
 1 Click Show user maps
1 Click Show group maps
30 NAS 200 User’s Reference
 Using the UNIX name space on an NIS domain
 Creating shares
4. Click New
32 NAS 200 User’s Reference
 9. Click OK. The new share should appear in the list of shares
 34 NAS 200 User’s Reference
 Chapter 6. Additional administrative functions
NAS Backup Assistant
Restoring using the NT Backup panel
Backup Operations
 Persistent Images
 Global Settings
Volume Settings
 Volumes
Name
Read-only or  read-write
Retention value
 Restore Persistent Images
Disaster Recovery
Schedules
 Creating a recovery disk
Backing up the system drive
Static IP addressing
 If you have multiple 10/100 Ethernet adapters
Restoring the system drive
 Granting user access to persistent image files
42 NAS 200 User’s Reference
 PSM notes
 Fault tolerance
Ethernet adapter teaming
Intel Ethernet adapter teaming
 Alacritech Ethernet adapter teaming
Load balancing
 46 NAS 200 User’s Reference
 Chapter 7. Troubleshooting
Engine troubleshooting and diagnostics
Engine diagnostic tools overview
v POST beep codes, error messages, and error logs
 Identifying problems using LEDs
Power-supply LEDs
 Table 3. Power-supply LEDS
Chapter 7. Troubleshooting
 Light-path diagnostics
Diagnostics panel
Figure 1. Diagnostics panel LEDs
MEM PS1 CPU PS2 PCI A PS3 PCI B NON PCI C OVER VRM NMI DASD TEMP
 1. All known problems are resolved 2. The system is restarted
 Engine troubleshooting charts
Page
 Monitor
54 NAS 200 User’s Reference
 Option problems
Power problems
Serial port problems
 Service processor
Software problem
USB port problems
Universal Serial Bus
 Power problems
 Recovering BIOS
 Replacing the battery
 To replace the battery
 5. Reinstall the appliance cover and connect the cables
 Adapter troubleshooting and diagnostics
Network connection problems
Integrated Ethernet adapter
 Integrated Ethernet adapter troubleshooting chart
Ethernet adapter problem
Suggested Action
 Troubleshooting the 10/100 PCI Ethernet adapter
Table 8. 10/100 PCI Ethernet adapter troubleshooting chart
 Testing the Ethernet adapters with Intel PROSet
 Gigabit Ethernet SX adapter
Table 9. Gigabit Ethernet SX adapter troubleshooting chart
 Troubleshooting the Intel PRO 1000 XT Server adapter
Table 9. Gigabit Ethernet SX adapter troubleshooting chart continued
Table 10. Intel PRO 1000 XT Server adapter troubleshooting chart
 68 NAS 200 User’s Reference
 Troubleshooting the Alacritech Quad-Port 10/100 Ethernet adapter
Indicator lights
 Troubleshooting the ServeRAID-4Lx and 4H
Testing the Quad-Port 10/100 Ethernet adapter
 POST ISPR error procedures
 ServeRAID-4x problems and actions
Do not press F5. Doing so changes the configuration
9ZXX thru BZXX
FFFF or other code not listed
 Testing the ServeRAID 4x adapter
Table 12. ServeRAID-4x problems and actions
 Troubleshooting the Integrated System Management Processor
2. Select Backup IPS ServeRaid Config
Enter
Run Adapter Self-tests
 Troubleshooting the Remote Supervisor Adapter
 Testing SCSI Adapters
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 Chapter 8. Using the Recovery and Supplementary CDs
Using the Recovery Enablement Diskette and Recovery CD Set
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 Using the Supplementary CD
Contents
Directory Name
 Services for UNIX
 Appendix A. Notices
 Trademarks
IBM Netfinity Netfinity Advanced System Management Netfinity Manager
ServeRAID ServerGuide TotalStorage
 Appendix B. Getting help, service, and information
Service support
 Before you call for service
Getting customer support and service
 Getting help by telephone
Appendix B. Getting help, service, and information
 86 NAS 200 User’s Reference
 Power-on self-test POST
Appendix C. Engine POST messages
POST beep code descriptions
No beeps
 Two short beeps
Three short beeps
Repeating short beeps
One long and one short beep
 POST beep codes
Table 15. POST beep codes
 boot reset. See the Hardware Installation Guide
Table 15. POST beep codes continued
90 NAS 200 User’s Reference
 Symptom
 POST error messages
 Table 17. POST error messages continued
 94 NAS 200 User’s Reference
 Error
 96 NAS 200 User’s Reference
 Event/error logs
POST diagnostic programs
 Starting the diagnostic programs
Text messages
Passed
User Aborted
 2. Power on the NAS 200 and watch the screen
 Diagnostic error message tables
Viewing the test log
 Error Code
 102 NAS 200 User’s Reference
 Error Code
 104 NAS 200 User’s Reference
 405-XXX-00N
Adapter in PCI slot N
415-XXX-000
Cable
 106 NAS 200 User’s Reference
 IBM Glossary of Storage Networking Terms
Numerics
This glossary includes terms and definitions from
 ASM see advanced system management
ATM see asynchronous transfer mode
 BIOS see Basic Input/Output System
AUI see attachment unit interface
bonded interface see bond group
bps see bits per second
 CHAP see Challenge Handshake Authorization Protocol
CDDI see Copper Distributed Data Interface
CIFS see Windows networking
 DHCP see Dynamic Host Configuration Protocol
CRC see cyclic redundancy check CRU see customer-replaceable unit
DDP see distributed data processing
 DLR see dynamic link routine DMA see Direct Memory Access
distributed data processing DDP. Synonym for distributed processing
DNS see domain name system
EIA see Electronic Industries Association
 ESD see electrostatic discharge ESM see environmental service monitor
fiber optic cable see optical cable
 FIR see File Image Restore
FIC see File Image Capture
FRU see field-replaceable unit FTP see File Transfer Protocol
FVC see floating virtual connection
 HTTP see Hypertext Transfer Protocol
IETF see Internet Engineering Task Force
IP see Internet Protocol
 LDAP see Lightweight Directory Access Protocol
LAN see local area network
LBG see load-balancing group
 MES see miscellaneous equipment specification
LSFR0H see Low-smoke fire-retardant zero halogen
LS0H see Low-smoke zero halogen
 NIS see network information services
multicast address see LAN multicast
N see Newton
NDMP see network data management protocol
 PPS see per port switching
PCI see Peripheral Component Interconnect
PCNFS see personal-computer network file system
PCNFSD see personal-computer NFS daemon
 RAM see random access memory
PSM see Persistent Storage Manager
RAID see redundant array of independent disks
SCSI see small computer system interface
 STP see shielded twisted pair SVN see switched virtual network
SNMP see Simple Network Management Protocol
TCP see Transmission Control Protocol
TCP/IP see Transmission Control Protocol/Internet Protocol
 TSM see Tivoli Storage Manager
USB see universal serial bus
VLAN see virtual local area network
VLUN see virtual logical unit
 WINS see Windows Internet Naming Service
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 Index A
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