Release
User’s Reference
IBM TotalStorage Network Attached Storage
Models 201 and
 First Edition November
 Chapter 5. Completing setup
Contents
Chapter 2. Configuration and administration tools
Chapter 4. Storage configuration
 Appendix C. Engine POST messages
Chapter 6. Additional administrative functions
Chapter 8. Using the Recovery and Supplementary CDs
Appendix B. Getting help, service, and information
 Contents
IBM Glossary of Storage Networking Terms
 vi NAS 200 User’s Reference
 Battery removal
Figures
Diagnostics panel LEDs
Boot block jumper location
 viii NAS 200 User’s Reference
 Tables
 x NAS 200 User’s Reference
 Publications
About this book
Who should read this book
Frequently used terms
 Web sites
Hardcopy publications shipped with the NAS
Related publications
 Chapter 1. Introduction
 IBM Advanced Appliance Configuration Utility agent
Roadmap for setting up and configuring the NAS
Microsoft Windows Terminal Services
Microsoft Services for UNIX
 Step 3 - Completing setup “Chapter 5. Completing setup” on page
Step 1 - Initial network setup “Chapter 3. Getting started” on page
Step 2 - Define storage “Chapter 4. Storage configuration” on page
 4 NAS 200 User’s Reference
 Using a keyboard, monitor, and mouse for setup and configuration
Chapter 2. Configuration and administration tools
 Main functions
Terminal Services Client
Administration Tool
 Chapter 2. Configuration and administration tools
IBM Advanced Appliance Configuration Utility IAACU
Universal Manageability Services
Windows 2000 for Network Attached Storage
 2. Click Start → Run
Terminal Services and the IBM NAS Administration Console
Connecting to the desktop through Terminal Services
 IBM Advanced Appliance Configuration Utility
IBM NAS Administration console
Determining who is using the network-attached storage
 IAACU Console
IAACU Agent
 v The Information Pane
Discovering NAS 200 Appliances
v The Tree View Pane
 v Families
Using Families and Groups in the Tree View
v All Appliances
 Creating a Family To create a Family
v Orphaned Externally Configured Appliances
v Orphaned Appliances
v Conflicting Network Addresses
 No Allocation
Default Gateway
Max IP Address
Subnet Mask
 System requirements
Universal Manageability Services
 Starting UM Services
 2. Click Start Web-Based Management
Launching UM Services from the configuration utility
Windows 2000 for Network Attached Storage
 SNMP support
Telnet Server support
 Chapter 3. Getting started
Methods for setting up your NAS
Installing the IBM Advanced Appliance Configuration Utility
 Initial setup and configuration
Accessing Universal Management Services
 Enabling National Language Support NLS
Maintenance Date and Time
Network Setup
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v French v German v Japanese v Spanish
 RAID technology
Chapter 4. Storage configuration
ServeRAID configuration
Updating the ServeRAID BIOS, firmware, and device drivers
 v Configuring the ServeRAID controller
Solving ServeRAID problems
Initial storage configuration of the NAS
Creating arrays and logical drives
 Format the logical drives
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 1. Click Local Users
Chapter 5. Completing setup
Defining Windows users and groups
Defining local Windows users and groups
 v Click Identification
Giving storage access to Windows domain users and groups
Defining UNIX users and groups
 Using a local UNIX name space
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1 Click Show user maps
1 Click Show group maps
 Using the UNIX name space on an NIS domain
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Creating shares
4. Click New
 9. Click OK. The new share should appear in the list of shares
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 Backup Operations
Chapter 6. Additional administrative functions
NAS Backup Assistant
Restoring using the NT Backup panel
 Persistent Images
 Volume Settings
Global Settings
 Retention value
Volumes
Name
Read-only or  read-write
 Schedules
Restore Persistent Images
Disaster Recovery
 Static IP addressing
Creating a recovery disk
Backing up the system drive
 Restoring the system drive
If you have multiple 10/100 Ethernet adapters
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Granting user access to persistent image files
 PSM notes
 Intel Ethernet adapter teaming
Fault tolerance
Ethernet adapter teaming
 Load balancing
Alacritech Ethernet adapter teaming
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 v POST beep codes, error messages, and error logs
Chapter 7. Troubleshooting
Engine troubleshooting and diagnostics
Engine diagnostic tools overview
 Power-supply LEDs
Identifying problems using LEDs
 Chapter 7. Troubleshooting
Table 3. Power-supply LEDS
 MEM PS1 CPU PS2 PCI A PS3 PCI B NON PCI C OVER VRM NMI DASD TEMP
Light-path diagnostics
Diagnostics panel
Figure 1. Diagnostics panel LEDs
 1. All known problems are resolved 2. The system is restarted
 Engine troubleshooting charts
Page
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Monitor
 Serial port problems
Option problems
Power problems
 Universal Serial Bus
Service processor
Software problem
USB port problems
 Power problems
 Recovering BIOS
 Replacing the battery
 To replace the battery
 5. Reinstall the appliance cover and connect the cables
 Integrated Ethernet adapter
Adapter troubleshooting and diagnostics
Network connection problems
 Suggested Action
Integrated Ethernet adapter troubleshooting chart
Ethernet adapter problem
 Table 8. 10/100 PCI Ethernet adapter troubleshooting chart
Troubleshooting the 10/100 PCI Ethernet adapter
 Testing the Ethernet adapters with Intel PROSet
 Table 9. Gigabit Ethernet SX adapter troubleshooting chart
Gigabit Ethernet SX adapter
 Table 10. Intel PRO 1000 XT Server adapter troubleshooting chart
Troubleshooting the Intel PRO 1000 XT Server adapter
Table 9. Gigabit Ethernet SX adapter troubleshooting chart continued
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 Indicator lights
Troubleshooting the Alacritech Quad-Port 10/100 Ethernet adapter
 Testing the Quad-Port 10/100 Ethernet adapter
Troubleshooting the ServeRAID-4Lx and 4H
 POST ISPR error procedures
 FFFF or other code not listed
ServeRAID-4x problems and actions
Do not press F5. Doing so changes the configuration
9ZXX thru BZXX
 Table 12. ServeRAID-4x problems and actions
Testing the ServeRAID 4x adapter
 Run Adapter Self-tests
Troubleshooting the Integrated System Management Processor
2. Select Backup IPS ServeRaid Config
Enter
 Troubleshooting the Remote Supervisor Adapter
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Testing SCSI Adapters
 Using the Recovery Enablement Diskette and Recovery CD Set
Chapter 8. Using the Recovery and Supplementary CDs
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 Directory Name
Using the Supplementary CD
Contents
 Services for UNIX
 Appendix A. Notices
 ServeRAID ServerGuide TotalStorage
Trademarks
IBM Netfinity Netfinity Advanced System Management Netfinity Manager
 Service support
Appendix B. Getting help, service, and information
 Getting customer support and service
Before you call for service
 Appendix B. Getting help, service, and information
Getting help by telephone
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 No beeps
Power-on self-test POST
Appendix C. Engine POST messages
POST beep code descriptions
 One long and one short beep
Two short beeps
Three short beeps
Repeating short beeps
 Table 15. POST beep codes
POST beep codes
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boot reset. See the Hardware Installation Guide
Table 15. POST beep codes continued
 Symptom
 POST error messages
 Table 17. POST error messages continued
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 Error
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 POST diagnostic programs
Event/error logs
 User Aborted
Starting the diagnostic programs
Text messages
Passed
 2. Power on the NAS 200 and watch the screen
 Viewing the test log
Diagnostic error message tables
 Error Code
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 Error Code
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 Cable
405-XXX-00N
Adapter in PCI slot N
415-XXX-000
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 This glossary includes terms and definitions from
IBM Glossary of Storage Networking Terms
Numerics
 ATM see asynchronous transfer mode
ASM see advanced system management
 bps see bits per second
BIOS see Basic Input/Output System
AUI see attachment unit interface
bonded interface see bond group
 CIFS see Windows networking
CHAP see Challenge Handshake Authorization Protocol
CDDI see Copper Distributed Data Interface
 DDP see distributed data processing
DHCP see Dynamic Host Configuration Protocol
CRC see cyclic redundancy check CRU see customer-replaceable unit
 EIA see Electronic Industries Association
DLR see dynamic link routine DMA see Direct Memory Access
distributed data processing DDP. Synonym for distributed processing
DNS see domain name system
 fiber optic cable see optical cable
ESD see electrostatic discharge ESM see environmental service monitor
 FVC see floating virtual connection
FIR see File Image Restore
FIC see File Image Capture
FRU see field-replaceable unit FTP see File Transfer Protocol
 IP see Internet Protocol
HTTP see Hypertext Transfer Protocol
IETF see Internet Engineering Task Force
 LBG see load-balancing group
LDAP see Lightweight Directory Access Protocol
LAN see local area network
 LS0H see Low-smoke zero halogen
MES see miscellaneous equipment specification
LSFR0H see Low-smoke fire-retardant zero halogen
 NDMP see network data management protocol
NIS see network information services
multicast address see LAN multicast
N see Newton
 PCNFSD see personal-computer NFS daemon
PPS see per port switching
PCI see Peripheral Component Interconnect
PCNFS see personal-computer network file system
 SCSI see small computer system interface
RAM see random access memory
PSM see Persistent Storage Manager
RAID see redundant array of independent disks
 TCP/IP see Transmission Control Protocol/Internet Protocol
STP see shielded twisted pair SVN see switched virtual network
SNMP see Simple Network Management Protocol
TCP see Transmission Control Protocol
 VLUN see virtual logical unit
TSM see Tivoli Storage Manager
USB see universal serial bus
VLAN see virtual local area network
 WINS see Windows Internet Naming Service
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 Index A
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