IBM 201 manual Gigabit Ethernet SX adapter troubleshooting chart

For additional information about Intel PROSet, please refer to the online help that accompanies the utility.

Gigabit Ethernet SX adapter

Use Table 9 to find solutions to Gigabit Ethernet adapter problems that have definite symptoms.

See “Testing the Ethernet adapters with Intel PROSet II” on page 65 for information on testing the adapter.

Table 9. Gigabit Ethernet SX adapter troubleshooting chart

Gigabit adapter problem	Suggested Action
No Link or TX/RX Activity	If you cannot link to your switch, check the following:
	1.	Check the following LED lights on the adapter:
		TX — On
		The adapter is sending data
		RX — On
		The adapter is receiving data.
		Link — On
		The adapter is connected to a valid link partner and is receiving link
		pulses.
		Link — Off
		Link is inoperative.
		v Check all connections at the adapter and link partner
		v Make sure the link partner is set to 1000 Mbps and full-duplex
		v Ensure the required drivers are loaded
		PRO — Programmable LED
		Identifies the adapter by blinking. Use the Identify Adapter push-button in
		INTEL PROSet II to control blinking.
	2.	Ensure that the cable is installed correctly. The network cable must be securely
		attached at all connections. If the cable is attached but the problem persists, try a
		different cable.
Your computer cannot find	Check the following:
the Gigabit Ethernet SX	1.	Verify that the adapter is seated firmly in the slot
adapter
	2.	Try a different Gigabit Ethernet SX adapter
Diagnostics pass but the	Check the following:
connection fails	Ensure the network cable is securely attached
Another adapter stopped	Check the following:
working after you installed	1.	Verify that the cable is connected to the Gigabit Ethernet SX Adapter and not to
the Gigabit Ethernet SX
		another adapter.
Adapter
	2.	Check for a resource conflict
	3.	Ensure both adapters are seated firmly in the slot
	4.	Check all cables
The adapter stopped working	Check the following:
without apparent cause	1.	Try reseating the adapter
	2.	The network driver files might be damaged or deleted. Reinstall the drivers
	3.	Try a different Gigabit Ethernet SX Adapter

66NAS 200 User’s Reference