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IBM 201 manual NAS 200 User’s Reference

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4NAS 200 User’s Reference

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IBM 201 manual NAS 200 User’s Reference

Contents

User’s Reference IBM TotalStorage Network Attached StorageModels 201 and ReleaseFirst Edition November Contents Chapter 2. Configuration and administration toolsChapter 4. Storage configuration Chapter 5. Completing setupChapter 6. Additional administrative functions Chapter 8. Using the Recovery and Supplementary CDsAppendix B. Getting help, service, and information Appendix C. Engine POST messagesIBM Glossary of Storage Networking Terms Contentsvi NAS 200 User’s Reference Figures Diagnostics panel LEDsBoot block jumper location Battery removalviii NAS 200 User’s Reference Tables x NAS 200 User’s Reference About this book Who should read this bookFrequently used terms PublicationsRelated publications Hardcopy publications shipped with the NASWeb sites Chapter 1. Introduction Roadmap for setting up and configuring the NAS Microsoft Windows Terminal ServicesMicrosoft Services for UNIX IBM Advanced Appliance Configuration Utility agentStep 2 - Define storage “Chapter 4. Storage configuration” on page Step 1 - Initial network setup “Chapter 3. Getting started” on pageStep 3 - Completing setup “Chapter 5. Completing setup” on page 4 NAS 200 User’s Reference Chapter 2. Configuration and administration tools Using a keyboard, monitor, and mouse for setup and configurationAdministration Tool Terminal Services ClientMain functions IBM Advanced Appliance Configuration Utility IAACU Universal Manageability ServicesWindows 2000 for Network Attached Storage Chapter 2. Configuration and administration toolsConnecting to the desktop through Terminal Services Terminal Services and the IBM NAS Administration Console2. Click Start → Run Determining who is using the network-attached storage IBM NAS Administration consoleIBM Advanced Appliance Configuration Utility IAACU Agent IAACU Consolev The Tree View Pane Discovering NAS 200 Appliancesv The Information Pane v All Appliances Using Families and Groups in the Tree Viewv Families v Orphaned Externally Configured Appliances v Orphaned Appliancesv Conflicting Network Addresses Creating a Family To create a FamilyDefault Gateway Max IP AddressSubnet Mask No AllocationUniversal Manageability Services System requirementsStarting UM Services Windows 2000 for Network Attached Storage Launching UM Services from the configuration utility2. Click Start Web-Based Management Telnet Server support SNMP supportInstalling the IBM Advanced Appliance Configuration Utility Methods for setting up your NASChapter 3. Getting started Accessing Universal Management Services Initial setup and configurationNetwork Setup Maintenance Date and TimeEnabling National Language Support NLS v French v German v Japanese v Spanish 22 NAS 200 User’s ReferenceChapter 4. Storage configuration ServeRAID configurationUpdating the ServeRAID BIOS, firmware, and device drivers RAID technologySolving ServeRAID problems Initial storage configuration of the NASCreating arrays and logical drives v Configuring the ServeRAID controllerFormat the logical drives 26 NAS 200 User’s Reference Chapter 5. Completing setup Defining Windows users and groupsDefining local Windows users and groups 1. Click Local UsersDefining UNIX users and groups Giving storage access to Windows domain users and groupsv Click Identification Using a local UNIX name space 1 Click Show group maps 1 Click Show user maps30 NAS 200 User’s Reference Using the UNIX name space on an NIS domain 1 Click Show user mapsCreating shares 4. Click New1 Click Show group maps 32 NAS 200 User’s Reference9. Click OK. The new share should appear in the list of shares 34 NAS 200 User’s Reference Chapter 6. Additional administrative functions NAS Backup AssistantRestoring using the NT Backup panel Backup OperationsPersistent Images Global Settings Volume SettingsVolumes NameRead-only or read-write Retention valueDisaster Recovery Restore Persistent ImagesSchedules Backing up the system drive Creating a recovery diskStatic IP addressing If you have multiple 10/100 Ethernet adapters Restoring the system driveGranting user access to persistent image files 42 NAS 200 User’s ReferencePSM notes Ethernet adapter teaming Fault toleranceIntel Ethernet adapter teaming Alacritech Ethernet adapter teaming Load balancing46 NAS 200 User’s Reference Chapter 7. Troubleshooting Engine troubleshooting and diagnosticsEngine diagnostic tools overview v POST beep codes, error messages, and error logsIdentifying problems using LEDs Power-supply LEDsTable 3. Power-supply LEDS Chapter 7. TroubleshootingLight-path diagnostics Diagnostics panelLight-path diagnostics Figure 1. Diagnostics panel LEDs1. All known problems are resolved 2. The system is restarted Engine troubleshooting charts Page Device/Problem SymptomSuggested action MonitorDevice/Problem SymptomOption problems Power problemsDevice/Problem SymptomService processor problemsPower problems Recovering BIOS Replacing the battery To replace the battery 5. Reinstall the appliance cover and connect the cables Network connection problems Adapter troubleshooting and diagnosticsIntegrated Ethernet adapter Ethernet adapter problem Integrated Ethernet adapter troubleshooting chartSuggested Action Troubleshooting the 10/100 PCI Ethernet adapter Table 8. 10/100 PCI Ethernet adapter troubleshooting chartTesting the Ethernet adapters with Intel PROSet Gigabit Ethernet SX adapter Table 9. Gigabit Ethernet SX adapter troubleshooting chartTable 9. Gigabit Ethernet SX adapter troubleshooting chart continued Troubleshooting the Intel PRO 1000 XT Server adapterTable 10. Intel PRO 1000 XT Server adapter troubleshooting chart 68 NAS 200 User’s Reference Troubleshooting the Alacritech Quad-Port 10/100 Ethernet adapter Indicator lightsTroubleshooting the ServeRAID-4Lx and 4H Testing the Quad-Port 10/100 Ethernet adapterPOST ISPR error procedures ServeRAID-4x problems and actions Do not press F5. Doing so changes the configuration9ZXX thru BZXX FFFF or other code not listedTesting the ServeRAID 4x adapter Table 12. ServeRAID-4x problems and actionsTroubleshooting the Integrated System Management Processor 2. Select Backup IPS ServeRaid ConfigEnter Run Adapter Self-testsv Hardware Status and Information v Configuration Settings Troubleshooting the Remote Supervisor Adapterv Update System Management firmware Testing SCSI Adapters 76 NAS 200 User’s ReferenceChapter 8. Using the Recovery and Supplementary CDs Using the Recovery Enablement Diskette and Recovery CD Set78 NAS 200 User’s Reference Contents Using the Supplementary CDDirectory Name Services for UNIX Appendix A. Notices IBM Netfinity Netfinity Advanced System Management Netfinity Manager TrademarksServeRAID ServerGuide TotalStorage Appendix B. Getting help, service, and information Service supportBefore you call for service Getting customer support and serviceGetting help by telephone Appendix B. Getting help, service, and information86 NAS 200 User’s Reference Power-on self-test POST Appendix C. Engine POST messagesPOST beep code descriptions No beepsTwo short beeps Three short beepsRepeating short beeps One long and one short beepPOST beep codes Table 15. POST beep codesTable 15. POST beep codes continued boot reset. See the Hardware Installation Guide90 NAS 200 User’s Reference Symptom POST error messages Table 17. POST error messages continued 94 NAS 200 User’s Reference Error 96 NAS 200 User’s Reference Event/error logs POST diagnostic programsStarting the diagnostic programs Text messagesPassed User Aborted2. Power on the NAS 200 and watch the screen Diagnostic error message tables Viewing the test logError Code 102 NAS 200 User’s Reference Error Code 104 NAS 200 User’s Reference Error Code MeaningFRU/action 405-XXX-00N106 NAS 200 User’s Reference Numerics IBM Glossary of Storage Networking TermsThis glossary includes terms and definitions from ATM see asynchronous transfer mode ASM see advanced system managementBIOS see Basic Input/Output System AUI see attachment unit interfacebonded interface see bond group bps see bits per secondCDDI see Copper Distributed Data Interface CHAP see Challenge Handshake Authorization ProtocolCIFS see Windows networking CRC see cyclic redundancy check CRU see customer-replaceable unit DHCP see Dynamic Host Configuration ProtocolDDP see distributed data processing DLR see dynamic link routine DMA see Direct Memory Access distributed data processing DDP. Synonym for distributed processingDNS see domain name system EIA see Electronic Industries AssociationESD see electrostatic discharge ESM see environmental service monitor fiber optic cable see optical cableFIR see File Image Restore FIC see File Image CaptureFRU see field-replaceable unit FTP see File Transfer Protocol FVC see floating virtual connectionIETF see Internet Engineering Task Force HTTP see Hypertext Transfer ProtocolIP see Internet Protocol LAN see local area network LDAP see Lightweight Directory Access ProtocolLBG see load-balancing group LSFR0H see Low-smoke fire-retardant zero halogen MES see miscellaneous equipment specificationLS0H see Low-smoke zero halogen NIS see network information services multicast address see LAN multicastN see Newton NDMP see network data management protocolPPS see per port switching PCI see Peripheral Component InterconnectPCNFS see personal-computer network file system PCNFSD see personal-computer NFS daemonRAM see random access memory PSM see Persistent Storage ManagerRAID see redundant array of independent disks SCSI see small computer system interfaceSTP see shielded twisted pair SVN see switched virtual network SNMP see Simple Network Management ProtocolTCP see Transmission Control Protocol TCP/IP see Transmission Control Protocol/Internet ProtocolTSM see Tivoli Storage Manager USB see universal serial busVLAN see virtual local area network VLUN see virtual logical unitWINS see Windows Internet Naming Service 124 NAS 200 User’s Reference Index A Page Page GA27-4263-01