IBM 6569, 6578, 6579, 6269, 6059, 6058, 6568, 6648, 6649 instruction

	POST Error Code	FRU/Action

	10153	1.	Data/Fax Modem
		1.	Data/Fax Modem
		2.	System Board

	101XXNot listed above	1.	Modem Adapter/A
		1.	Modem Adapter/A
		2.	Data/Fax Modem
		3.	System Board

	10450, 10451, 10490,	1.	Run Enhanced Diagnostics
	10491, 10492, 10499Read/write error	1.	Run Enhanced Diagnostics
	10491, 10492, 10499Read/write error	2.	Hard Disk Drive
		2.	Hard Disk Drive
		3.	System Board

	10452Seek test error	1.	Run Enhanced Diagnostics
		1.	Run Enhanced Diagnostics

	10453Wrong drive type?	Information only

	10454Sector buffer test error	1.	Run Enhanced Diagnostics
		1.	Run Enhanced Diagnostics

	10455, 10456Controller error	1.	Run Enhanced Diagnostics
		1.	Run Enhanced Diagnostics

	10459Drive diagnostic command error	Information only

	10461Drive format error	1.	Run Enhanced Diagnostics
		1.	Run Enhanced Diagnostics

	10462Controller seek error	1.	Run Enhanced Diagnostics
		1.	Run Enhanced Diagnostics

	10464Hard Drive read error	1.	Run Enhanced Diagnostics
		1.	Run Enhanced Diagnostics

	10467Drive non-fatal seek error	1.	Run Enhanced Diagnostics
		1.	Run Enhanced Diagnostics

	10468Drive fatal seek error	1.	Run Enhanced Diagnostics
		1.	Run Enhanced Diagnostics

	10469Drive soft error count exceeded	1.	Run Enhanced Diagnostics
		1.	Run Enhanced Diagnostics

	10470, 10471, 10472Controller wrap error	1.	Run Enhanced Diagnostics
		1.	Run Enhanced Diagnostics

	10473Corrupt data. Low level format might be	Information only
	required

	10480	1.	Hard Disk Drive (ESDI)
		1.	Hard Disk Drive (ESDI)
		2.	Drive Cable
		3.	System Board

	10481ESDI drive D seek error	1.	Run Enhanced Diagnostics
		1.	Run Enhanced Diagnostics

	10482Drive select acknowledgement bad	1.	Run Enhanced Diagnostics
		1.	Run Enhanced Diagnostics

	106X1	1.	Check Configuration
		1.	Check Configuration
		2.	Ethernet Adapter

162Hardware Maintenance Manual: IBM NetVista Computer Types 6058, 6059, 6269, 6568, 6569, 6578, 6579, 6648,

6649

Image 176

IBM 6569, 6578, 6579, 6269, 6059, 6058, 6568, 6648, 6649 manual

Contents

Hardware Maintenance Manual Page Hardware Maintenance Manual Page About this manual Important Safety Information About this manual Page Related Publications For Information About See PublicationPage Contents Types 6058/6059/6269/6578/6579 Related Service Information 185 Page Diagnostic Error Code FRU/Action Run SetupReboot the system No action Connected and/or enabled Go to the ″Undetermined problems″ sectionInformation Press F3 to review the log file Power-off/on system and re-test Adapter card 001-254-XXX System board 001-255-XXX 001-256-XXX 001-260-XXX System boardDevice on IRQ1 Device on IRQ2 Run Setup and re-test Battery005-00X-XXXVideo error Video card, if installed 005-010-XXX Video card, if installed 005-011-XXX Video cable 005-2XX-XXX Video card, if installed Diskette drive CableRemove external serial device, if present 011-002-XXX System board Diagnostic Error Code FRU/Action 011-013-XXX System board Run Setup, enable portWrap plug 011-03X-XXX System board Diagnostic Error Code FRU/Action 014-013-XXX System board 014-03X-XXX System board014-2XX-XXX External parallel device Remove USB devices and re-test Run setup and check for conflicts Riser card, if installed PCI card 025-00X-XXX IDE signal cable 025-02X-XXX IDE signal cable 025-03X-XXX020-262-XXX PCI card 025-000-XXX No action 030-00X-XXX Scsi signal cable 030-03X-XXX Scsi signal cable RAID signal cable 071-02X-XXX SpeakersRemove the game port device and re-test System Mouse Flash system MicroprocessorsFlash the system and re-test 170-250-XXX Power supply Voltage Regulator Module VRM Assure Asset Security Enabled 175-250-XXX Check fansReplace the memory module called out by Test XXX-XXXMouse error Run Setup to enable DDCXXX-XXXModem error Remove the Modem and re-test the system 217-28X-XXX Hard Disk Drive Cable Types 6568/6569/6648/6649 Page Product description Security Specifications Information ISO/ANSI Specifications Types 6568/6569/6648/6649 Feature Description Electrical Input AirflowAcoustical Noise Emission Values Set Power-On Self-Test to Enhanced General checkout Did YOU Receive the Correct RESPONSE? Module test menu and hardware configuration report Keyboard Printer Power supply Power CordPower-on Switch Check/Verify FRU/Action Pin main power supply connection Pin Signal Function Display Post beep codes Diagnostics, test and recovery informationPower-On Self-Test Post Error code format Product Recovery Program menu IBM PC Enhanced Diagnostics Enhanced Diagnostics download or diskette Navigating through the diagnostics programs Running diagnostics testsIBM PC Enhanced Memory Diagnostics Test selection Test results Alert-On LAN testAsset ID test Hard file Smart test IBM Fixed Disk Optimized Test Select Fixed Disk Optimized Test Quick and Full erase hard drive Asset Eeprom backup SIMM/DIMM/RIMM memory errorsIomega Zip drive test Viewing the test log Setup Utility program Cause Action Hard disk drive boot errorWhen to use the Low-Level Format program Preparing the hard disk drive for use Additional service information Replacing a processor Replacing a system board Security features Passwords Vital product data Management Information Format MIF Hard disk drive jumper settings Alert on LAN CD-ROM drive jumper settings Bios levels Flash BIOS/VPD update procedure Flash recovery boot block jumper Advanced Power Management Power managementAutomatic configuration and power interface Acpi Bios Level Automatic Hardware Power Management featuresSetting Automatic Hardware Power Management features Network settings Automatic Power-On features Flash over LAN update POST/BIOS over network Wake on LAN Supported memory configuration System board memoryComputer exploded view Types 6568/6569/6648/6649 Computers Memory Module Size Speed Type Input/Output connectors Cover removal Replacing the cover EMC shield CD-ROM drive bay EMC shield system board Installing adapters Adapter slots CD-ROM drive removal and replacement Types 6568/6569/6648/6649 Page Internal drive removal ″ drive removal Fan/speaker bracket removal Hard drive removal Power supply removal Components of the riser card PCI slot Ethernet disable jumper A40 and A40P system board layout System board locations A40/A40P System board jumper settingsA40/A40P Clear CMOS/Flash Boot Block Recovery Jumper Setting Description A40/ A40P Processor Speed SettingsA40/A40P Diskette Write Access Symptom-to-FRU index Beep symptoms Beeps Description Keyboard stuck key? Beep Symptom FRU/Action Run SetupSee System board memory on No-beep symptoms Post error codesSymptom/Error FRU/Action See Undetermined problems on Post Error Code FRU/Action 106 System Board Run Setup and verify ConfigurationReseat adapters Adapter MemoryPage 5XX Post Error Code FRU/Action 602 Bad Diskette? Run Setup and verify diskette configurationSettings Run Configuration Types 6568/6569/6648/6649 Page Post Error Code FRU/Action BSC Adapter21XX Scsi Device DisplayPage Types 6568/6569/6648/6649 Page Types 6568/6569/6648/6649 Post Error Code FRU/Action 164XX MB Internal Tape Drive 16500 Tape Attachment16520 Streaming Tape Drive 166XX Token Ring Adapter Post Error Code FRU/Action 20104 Memory Module DRAM, Vram Rotary Switch Circuit Board20105 to Printer/Scanner Option Replace memory module shown in graphicPage Miscellaneous error messages Run the Memory tests Check power supply and signal cableConnections to network adapter Rerun the Fixed Disk diagnostic. If If network administrator is using LccmRemove the first drive that does not show up Remaining drives then show up, replace Undetermined problems External Device Self-Test OK? Model tables Country/Region/Language ModelNorth America Model Latin America Model Parts Types 6568/6569/6648/6649 Parts listing Index System Types 6568/6569/6648/6649 FRU No ″D0″ Step Level Flip Chip with Heatsink 09N4373 Note Keyboards 6568/6569 PCNext Lite Pearl White Keyboards 6648/6649 PCNext Lite Black 37L2579 37L2580 Display and Monitor Information Computer Power CordsSpecial tools Types 6058/6059/6269/6578/6579 Page Types 6058/6059/6269/6578/6579 Specifications Types 6058/60596269/6578/6579 705 BTU/hr watts Maximum 0.30 kVA as shipped General checkout Did YOU Receive the Correct RESPONSE? Module test menu and hardware configuration report Keyboard Correct the voltage-selector switch setting Pin main power supply connection Display Diagnostics, test and recovery information Post beep codes IBM PC Enhanced Diagnostics Navigating through the diagnostics programs IBM PC Enhanced Memory Diagnostics Function Code Hard file Smart test Page Quick and Full erase hard drive Asset Eeprom backup SIMM/DIMM/RIMM memory errors Setup Utility program Hard disk drive boot error Additional service information Replacing a processor Passwords Vital product data Hard disk drive jumper settings Primary Master Secondary Slave 40X 48X Flash BIOS/VPD update procedure Flash recovery boot block jumper Automatic Hardware Power Management features Network settings Flash over LAN update POST/BIOS over network System board memory Computer exploded view Types 6058/6059/6269/6578/6579 Input/Output connectors Type Input/Output connectors Types 6058/6059/6578/6579 Replacing the cover EMC shield front Air duct Types 6058/6059/6278/6279 CD-ROM drive removal Hard drive removal Power supply removal Lift out the power supply A20 system board layout Type System board locations A20 System board jumper settingsA20 Clear CMOS/Flash Boot Block Recovery A20 Processor Speed Settings A20 Diskette Write Access A40/A40P System board jumper settings A40/A40P Processor Speed Settings Symptom-to-FRU index Use the following table to diagnose beep symptoms Beep Symptom FRU/Action Post error codes 17X C2 Security Memory size change. SeeSetup Utility131 Types 6058/6059/6269/6578/6579 602 Bad Diskette? Post Error Code FRU/Action 301 Keyboard601 Diskette Drive a Check Scsi terminator installation 1047 Bit AT Fast Scsi Adapter1101, 1102, 1106, 1108 System Board 1107 Communications CablePage 209X Diskette Drive Page Types 6058/6059/6269/6578/6579 Page Types 6058/6059/6269/6578/6579 185XXXX Post Error Code FRU/Action 20104 Memory Module DRAM, Vram Page Miscellaneous error messages Setup/Configuration. See Setup Utility See Printer on Page Undetermined problems Model tables Country/Region/Language Parts Types 6058/6059/6269/6578/6579 Index System Types 6058/6059/6269/6578/6579 FRU No Dasd Bracket VDA, VEA,VFJ,VGJ Dasd Rail KIT THA, THT, THC, THM, THV, THD, THJ, VDJ, VEJ, VFM, VFD, VGG RBA,RCG,TEG,VDA,VEA,VFJ,VGJ AIR Baffle Duct ″ Dasd Bracket Handle HDU, ADU, UDU, VDU, KDS, KES, HEG, ACG, UCG, D4S, KCS, KAS Keyboards PCNext Lite Pearl White THT, THC, THM, THV, THD, THJ, VDJ, VEJ, VFM, VFD, VGG, VGC 14F0033 Recovery CDs Special tools Page Safety information General safety Electrical safety Related Service Information Safety inspection guide Grounding requirements Safety notices multi-lingual translationsHandling electrostatic discharge-sensitive devices Page Do not To Connect To Disconnect Statement Use safe practices when lifting Perigo Cuidado Para Conectar Para Desconectar Desligue Tudo Perigo Ao levantar a máquina, faça-o com segurança Instrução Page Related Service Information Page Related Service Information Page Related Service Information Page Related Service Information Connexion Déconnexion Mettez les unités hors tension Related Service Information Faites-vous aider pour soulever ce produit Vorsicht Achtung Kabel anschlieβen Kabel l÷sen Vorsicht ≥ 32 kg 70.5 lbs ≥ 55 kg 121.2 lbs Pericolo Per collegare Per scollegare Attenzione Attenzione Pericolo Attenzione Attenzione Page Related Service Information Importante Peligro Para la conexin Para la desconexiín Precaución ≥ 32 kg 70.5 lbs ≥ 55 kg 121.2 lbs Fuente de alimentaciín Declaración Problem determination tips Send us your commentsPage Trademarks Term Information Cdpd NMI Page Page Part Number 06P1504