IBM 6269, 6578 Hard disk drive boot error, When to use the Low-Level Format program, Cause Action

vAdvanced Setup

vPower Management

To run the Setup Utility program, use the following procedure.

1.Power-off the computer and wait for a few seconds until all in-use lights go off.

2.Power-on the computer.

3.When the Setup Utility prompt appears on the screen during start-up, press F1. The Setup Utility menu will appear.

4.Follow the instructions on the screen.

5.When finished, select System Summary to verify that any configuration changes have been accepted.

Hard disk drive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes.

Cause	Action
The start-up drive is not in the boot sequence in	Check the configuration and ensure the start-up
configuration.	drive is in the boot sequence.
No operating system installed on the boot drive.	Install an operating system on the boot drive.
The boot sector on the start-up drive is corrupted.	The drive must be formatted, do the following:
	1.	Attempt to access and recover (back-up) the
		failing hard disk drive.
	2.	Using the operating systems programs, format
		the hard disk drive.
	3.	Go to “Preparing the hard disk drive for use”
		on page 43.
The drive is defective.	Replace the hard disk drive.

When to use the Low-Level Format program

Notes

1.The low-level format is not available on all diagnostic diskettes.

2.Before formatting the hard disk drive, make a back-up copy of the files on the drive to be formatted.

Use the Low-Level Format program in the following situations:

vWhen you are installing software that requires a low-level format.

vWhen you get recurring messages from the test programs directing you to run the Low-Level Format program on the hard disk.

42Hardware Maintenance Manual: IBM NetVista Computer Types 6058, 6059, 6269, 6568, 6569, 6578, 6579, 6648,

6649