vIf the computer has incorrect keyboard responses, go to “Keyboard” on page 29.
vIf the printer has incorrect responses, go to “Printer” on page 29.
vIf the display has problems such as jittering, rolling, shifting, or being out of focus, go to “Display” on page 32.
Module test menu and hardware configuration report
Depending on the diagnostics version level you are using, the installed devices in the computer are verified in one of two ways.
1.At the start of the diagnostic tests, the Module Test Menu is displayed. Normally, all installed devices in the computer are highlighted on the menu.
2.At the start of the diagnostic tests, the main menu appears. From this menu, select System Info, then select Hardware Configuration from the next menu. Normally, all installed devices in the computer are highlighted on this report.
If an installed device is not recognized by the diagnostics program, then review the following:
vThe diagnostic code for the device is not in the Enhanced Diagnostics utility. Run the diagnostics provided with that device.
vThe missing device is defective or it requires an additional diskette or service manual.
vAn unrecognizable device is installed.
vA defective device is causing another device not to be recognized.
vThe SCSI controller failed (on the system board or SCSI adapter).
vUse the procedure in “Undetermined problems” on page 90 to find the problem.
If a device is missing from the list, replace it. If this does not correct the problem, use the procedure in “Undetermined problems” on page 90.
28Hardware Maintenance Manual: IBM NetVista Computer Types 6058, 6059, 6269, 6568, 6569, 6578, 6579, 6648,
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