Undetermined problems

Check the power supply voltages. See “Power supply” on page 108. If the voltages are correct, return here and continue with the following steps.

1.Power-off the computer.

2.Remove or disconnect the following components (if installed) one at a time.

a.Non-IBM devices

b.External devices (modem, printer, or mouse)

c.Any adapters

d.Memory modules

Before removing or replacing memory modules, see “System board memory” on page 135.

e.Extended video memory

f.External Cache

g.External Cache RAM

h.Hard disk drive

i.Diskette drive

3.Power-on the computer to re-test the system.

4.Repeat steps 1 through 3 until you find the failing device or adapter.

If all devices and adapters have been removed, and the problem continues, replace the system board. See “Replacing a system board” on page 125.

Chapter 3. Types 6058/6059/6269/6578/6579 171

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IBM 6569, 6578, 6579, 6269, 6059, 6058, 6568, 6648, 6649 manual Undetermined problems