Product Recovery Program menu

Type 8301, 8302, 8303, 8304, 8305, 8306, 8307, 8308, 8309, 8310, 8311, 8312, 8314, and 8315 machines have recovery and diagnostics programs on a separate hard drive partition. The Enhanced Diagnostics diskette is not shipped with the machine. To download the Diagnostics program, see “Diagnostics program download” on page 26.

At startup, the machine displays the following prompt:

To start the Product Recovery Program, press F11

Attention: Make sure all data is backed up to avoid loss when the Product

Recovery program is used.

After depressing F11, you are given the following options.

vFactory Contents

This utility reformats the hard drive and restores all original files.

vSystem utilities

1.Repair (Windows NT 4.0 and 2000 Only)

This runs the Windows NT 4.0 emergency repair utility.

2.Run Diagnostics

Runs the IBM Enhanced Diagnostic Program.

3.Create a Diagnostics Diskette Creates a bootable diagnostic diskette.

4.System Information

Displays information about your computer configuration and allows the user to gather system information that would be needed during a Help Center call.

5.Create Recovery/Repair Diskette (Disk to Disk Solution Only)

Creates a startable diskette to restore access to the IBM Product Recovery program on the hard disk.

6.Recovery CD

In the event of a Hard Disk Drive failure, a Recovery CD can be used to restore the Hard Disk Drive to the original factory preset. Be sure to use the Recovery CD FRU list to obtain the proper recovery CD for the computer model you are servicing.

Chapter 4. Diagnostics 25

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IBM 8313, 8309, 8308, 8312, 8311 Product Recovery Program menu, Create Recovery/Repair Diskette Disk to Disk Solution Only