Diagnostics

The Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer’s hardware components.

For a complete list of error codes and messages, see Symptom-to-FRU Indexon page 87.

Note: The fans in this system may turn off under normal operation. This is a noise-level reduction feature, and should not be taken to mean there is something wrong with the system.

Diagnostics program download

To download the Diagnostics program, do the following:

vGo to http://www.ibm.com/.

vSelect Support.

vSelect Personal computing from the Get product support forpull-down menu.

vSearch for the machine type in the Quick Pathbox on the left.

vSelect Downloadable files from the options on the left.

vSelect Diagnostics from the pull down menu.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

vThe Enter key is used to select a menu item.

vThe Esc key is used to back up to the previous menu.

vFor online help select F1.

Running diagnostics tests

There are four ways to run the diagnostic tests.

1.Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter.

This will automatically run a pre-defined group of tests from each test category. Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to execute.

2.Press F5 to automatically run all selected tests in all categories. See Test Selection.

3.From within a test category, press Ctrl-Enterto automatically run only the selected tests in that category. See Test Selection.

4.Using the cursor movement keys, highlight a single test within a test category, then press Enter. This will run only that test.

Press Esc at any time to stop the testing process.

Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside the test description and in the test log. See “Viewing the test log” on page 30.

Test selection

To select one or more tests, use the following procedure.

1.Open the corresponding test category.

2.Using the cursor movement keys, highlight the desired test.

26Hardware Maintenance Manual

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IBM 8311, 8309 Diagnostics program download, Navigating through the diagnostics programs, Running diagnostics tests