IBM 8306, 8309, 8308, 8312, 8313 Hard disk drive boot error, Power Supply Errors, Error FRU/Action

Chapter 7. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with ″General Checkout″ on page 3. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 127.

Notes:

vIf you have both an error message and an incorrect audio response, diagnose the error message first.

vIf you cannot run the diagnostic tests or you get a diagnostic error code when running a test, but did receive a POST error message, diagnose the POST error message first.

vIf you did not receive any error message, look for a description of your error symptoms in the first part of this index.

vCheck the hard disk drive jumper settings before you replace a hard disk drive.

Hard disk drive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes.

Error	FRU/Action
The start-up drive is not in the boot	Check the configuration and ensure the
sequence in configuration.	start-up drive is in the boot sequence.
No operating system installed on the boot	Install an operating system on the boot
drive.	drive.
The boot sector on the start-up drive is	The drive must be formatted, do the
corrupted.	following:
	1. Attempt to access and recover (back-up)
	the failing hard disk drive.
	2. Using the operating systems programs,
	format the hard disk drive.
The drive is defective.	Replace the hard disk drive.

Power Supply Errors

If the power-on indicator is not on, the power supply fan is not running, or the computer will not power-off, use the following procedures.

Check/Verify		FRU/Action
Check the following for proper installation.		Reseat
v	Power Cord
v	On/Off Switch connector
v	On/Off Switch Power Supply connector
v	System Board Power Supply connectors
v	Microprocessor(s) connection
Check the power-on switch for continuity.		Power Cord

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