6 Operator Messages

This chapter outlines the actions that should be taken by the user and system administrator when an error message appears in the status display.

When a message appears in the status display, you should take the action suggested in the Operator Message Listing. If you cannot solve the problem, call the system administrator. If the problem persists, the system administrator should call Service personnel.

When an error message is displayed, some keys on the control panel may be temporarily invalid. However, the Jog key is available most of the time so documents in the transport system can be removed.

IMPORTANT: Never power down the machine without first contacting your system administrator.

When a + (plus) sign is displayed between the error code and error message, it indicates more than one error message has been generated. Press the + key to view the other error messages.

In most cases, when error codes are displayed, you will have to press C to clear the message. Then proceed with any additional procedures as indicated in the Description/Action Required column of the Operator Message Listing. Limited procedures are included in the Operator Message Listing. Full procedures are documented in the following chapters:

Chapter 2, Getting Started

Chapter 3, Operating the Scanner

Chapter 5, Maintenance

Chapter 7, Troubleshooting

Refer to these chapters as needed.

Service Errors

If a message appears in the status display that is within the ranges

E600-E999, contact your system administrator; these are service errors and Service personnel should be contacted.

A system administrator should contact Service when:

the initial error recovery has been performed but the error message persists.

the initial error recovery has no effect on the error message.

an indicated accessory must be replaced.

A-61140 January 2000

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Kodak 7520 manual Operator Messages, Service Errors

7520 specifications

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