Trouble | Probable Cause | Remedy |
|
|
|
Repeated jamming. | The transport system plates | Repeat any recent jam clearing or |
| and | maintenance procedures, making |
| are not firmly closed. | certain all plates are firmly in place |
|
| and all |
|
| are closed. Refer to “Clearing the |
|
| document path” later in this |
|
| chapter. |
|
|
|
| Documents are skewed during | Adjust guides and feed roller. |
| feeding. |
|
|
|
|
Any imaging problem or | Pieces of paper may be caught | Check and clean imaging and |
distortion (especially after | in the imaging area of the | transport areas for lodged pieces |
clearing a paper jam) | transport. | of paper. Refer to Chapter 5, |
|
| “Cleaning the imaging guides”. |
|
|
|
Clear streak on scanned | There may be a foreign object in | Check and clean imaging guides |
images. | the optical path. | and transport area. Refer to |
|
| Chapter 5, “Cleaning the imaging |
|
| guides”. |
|
|
|
Overall scanned image | Dust, dirt or fingerprints on the | Check and clean imaging guides. |
density too light, too dark, or | imaging guides. | Refer to Chapter 5, “Cleaning the |
uneven. |
| imaging guides”. |
|
|
|
| Calibration is not performed or | Perform calibration using |
| is not performed correctly. | instructions provided. Refer to |
|
| Chapter 2, “Calibrating the |
|
| scanner”. |
|
|
|
| Lamps are dirty or not properly | Check the lamps for proper |
| installed. | installation. Check for dirt or debris |
|
| in the lamp housing. Refer to |
|
| Chapter 5, “Cleaning the exposure |
|
| lamp housings”. |
|
|
|
Calibration failure. | Calibration target was skewed | Retry. Adjust feed tray side guides. |
| when feeding. | Adjust feed and separator roller |
|
| gap. |
|
|
|
| Document was in the transport | Remove any documents in the |
| at the time of calibration. | transport system. Retry. Refer to |
|
| “Clearing the document path” later |
|
| in this chapter. |
|
|
|
| Lamps are dirty or not properly | Check the lamps for proper |
| installed. | installation. Check for dirt or debris |
|
| in the lamp housing. Refer to |
|
| Chapter 5, “Cleaning the exposure |
|
| lamp housings”. |
|
|
|