MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the job.
CHANGE THE PAGE PROTECT SETTING TO OFF
1From the printer control panel, press 
.
2Press the down arrow button until 
Settings appears, and then press 
.
3Press the down arrow button until 
General Settings appears, and then press 
.
4Press the down arrow button until 
Print Recovery appears, and then press 
.
5Press the down arrow button until 
Page Protect appears, and then press 
.
6Press the down arrow button until 
Off appears, and then press 
.
CHANGE ENVIRONMENTAL SETTINGS
When using
Job prints from the wrong tray or on the wrong paper
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
Incorrect characters print
Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
Tray linking does not work
ARE THE SAME SIZE AND TYPE OF PAPER LOADED IN EACH TRAY?
•Load the same size and type of paper in each tray.
•Move the paper guides to the correct positions for the paper size loaded in each tray.
Troubleshooting
