Manuals / Lexmark / Computer Equipment / Printer

Lexmark dw2, 410, 5026, 4977, 480, 4976, 280, C736 Series, C734, dn3, dw1 Paper jam behind the fuser unit

Models: C734 gw1 gn1 dw2 480 210 dw1 5026 410 n01 280 4977 n02 C736 Series n03 gn2 dn3 4976 gw2

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1Open the front door, and then open the top cover.

CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before clearing jams from this area.

2Grasp the paper on each side and pull it forward.

3Close the top cover, and then close the front door.

4Press .

Paper jam behind the fuser unit

Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front door open longer than 10 minutes.

1Open the front door, and then open the top cover.

CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before clearing jams from this area.

2If the paper is jammed behind the fuser, then you will need to remove the fuser unit.

Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so may cause your fingers to touch the roller underneath the fuser unit. Touching the fuser roller will damage the fuser.

aTurn the screws on the fuser unit to the left to loosen them.

bLift the handholds on each side of the fuser unit, and then pull forward to remove it.

cPlace the fuser unit on a flat surface.

Clearing jams

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Lexmark dw2, 410, 5026, 4977, 480, 4976, 280, C736 Series, C734, dn3, dw1, gn2, gn1, gw1, gw2, n01, n03 Paper jam behind the fuser unit

Contents

Users Guide C734 and C736 Series Contents Loading paper and specialty media Clearing jams 157 143 176 173 190 194 Safety information This product contains a lithium battery Finding information about the printer Learning about the printer Click Technical Support Selecting a location for the printer Configured models Printer configurationsBasic model Learning about the printer Understanding the printer control panel Using the security lock feature Learning about the printer Installing internal options Additional printer setupAvailable internal options Accessing the system board to install internal options Installing a memory card Notch Ridge Installing a flash memory or firmware card Plastic pins Metal pins Installing an Internal Solutions Port Additional printer setup Additional printer setup Additional printer setup Additional printer setup Additional printer setup Installing a printer hard disk Additional printer setup Additional printer setup Reattaching the system board cover Attaching cables USB port Ethernet port Installing optional trays Additional printer setup Setting up the printer software Verifying printer setupPrinting a menu settings Printing a network setup Updating available options in the printer driver Using the World Wide WebFor Macintosh users Mac OS X version 10.4 and earlier Setting up wireless printing Click Wireless Network Attach Installing the printer on a wireless network Windows Prepare to configure the printer Installing the printer on a wireless network MacintoshEnter the printer information Configure the printer for wireless access Mac OS X version Configure your computer to use the printer wirelessly For Windows users Installing the printer on a wired network Mac OS X version 10.5 or later For Macintosh usersMac OS X version 10.4 and earlier Mac OS X version Double-clickPrint Center or Printer Setup Utility Click Properties Setting up serial printing Additional printer setup Minimizing your printers environmental impact Using recycled paperSaving paper and toner Conserving supplies Use Max Speed or Max Yield settings Using Eco-ModeSaving energy Avoid paper jams Using the Embedded Web Server Adjusting Power SaverReducing printer noise Using the printer control panel Adjusting the brightness of the display Recycling Lexmark products RecyclingRecycling Lexmark packaging Returning Lexmark cartridges for reuse or recycling Loading paper and specialty media Setting the paper size and typeLoading the paper tray Loading paper and specialty media Loading paper and specialty media Loading the multipurpose tray Loading paper and specialty media Loading paper and specialty media Linking trays Linking and unlinking traysUnlinking trays Loading paper and specialty media Paper and specialty media guide Paper characteristicsPaper guidelines Unacceptable paper Fiber contentSelecting paper Selecting preprinted forms and letterhead Storing paper Using recycled paper and other office papers Supported paper sizes Supported paper sizes, types, and weights Supported paper types and weights Paper type Printing a document PrintingPrinting specialty documents Printing a document Tips on using letterhead Tips on using transparencies Tips on using labels Tips on using envelopes Printing confidential and other held jobs Tips on using card stockHolding jobs in the printer Printing confidential and other held jobs For Macintosh users Printing from a flash drive Printing information pages Printing photos from a PictBridge-enabled digital cameraPrinting a font sample list Canceling a print job from the printer control panel Canceling a print jobCanceling a print job from the computer Printing a directory list Printing in black and white Using Max Speed and Max Yield Avoiding jams Clearing jamsUnderstanding jam messages Message See Paper jams 200 or 201 paper jam Paper jam Paper jam under the fuser unit Paper jam behind the fuser unit Paper jam Paper jam Paper jammed in Tray Paper jammed in one of the optional trays Paper jammed in front of Tray Close the specified optional tray Press Menus list Understanding printer menus Supplies menu Default Source Default Source menuPaper menu Paper Size/Type menu Multipurpose Tray Size Tray x Type Manual Paper Size Multipurpose Tray TypeManual Paper Type Substitute Size menu Configure MP menu Paper Texture menu Paper Weight menu Glossy Weight Recycled WeightLabels Weight Bond Weight 100 Paper Loading menu Custom Types menu Universal Setup menu101 Reports menu Reports menu102 Feed Direction Active NIC menu Network/Ports menuStandard Network or Network x menus 103 PS SmartSwitch PCL SmartSwitchNPA Mode 104 105 Network Reports menu TCP/IP menu Network Card menu106 107 IPv6 menu AppleTalk menu Wireless menu108 109 NetWare menu Standard USB and USB x menus LexLink menu110 View Nickname ENA Address ENA Netmask ENA Gateway 111 112 Parallel x menuParallel Buffer 113 114 Serial x menu Serial Buffer 115Serial Protocol Robust XON 116 Smtp Setup menuParity Honor DSR Miscellaneous menu Security menu117 118 Confidential Print menuMax Invalid PIN Job Expiration 119 Disk Wiping menuAutomatic Wiping Manual Wiping 120 Security Audit Log menuExport Log Delete Log General Settings menu Settings menuSet Date/Time menu 121 Run Initial Setup Quiet Mode122 Eco-Mode Timeouts Alarms123 Factory Defaults Print Recovery124 Custom Home Message 125 Setup menu Download Target 126Job Accounting Resource Save 127 Finishing menu 128 Quality menu Color Correction 129Toner Darkness Enhance Fine Lines Color Saver RGB Contrast RGB Saturation Color Balance 130Color Samples 131 Color AdjustManual Color 132 Utilities menu PostScript menu XPS menu133 134 PCL Emul menu 135 PCL Emulation Settings Tray Renumber 136 137 Html menuFont Size Scale 138 Image menu Flash Drive menu PictBridge menu139 140 141 Help menu 142 Understanding printer messages List of status and error messages Disk recovery x/y XX% do not Power OFF Defragmenting Flash do not Power OFFEncrypting disk x/y XX% do not Power OFF Copies Formatting Flash do not Power OFF Formatting Disk x/y XX% do not Power OFFInternal System Error, Reload Bookmarks Internal System Error, Reload Security Certificates No jobs to cancel Menus are disabledInvalid Network Code Invalid PIN Programming disk do not Power OFF Power SaverProgramming flash do not Power OFF Programming System Code do not Power OFF Resetting the printer Resetting Fuser CountRestore Held Jobs? Restoring Factory Defaults Some held jobs will not be restored Some held jobs were not restoredRestoring Held Jobs x/y Serial Missing or defective color cartridge WaitingReplace unsupported color cartridge Incorrect paper type, check src Insufficient memory, some held jobs will not be restored Insufficient memory to support Resource Save featureInsufficient memory for Flash Memory Defragment operation Insufficient memory to collate job Serial option x error Network x software errorStandard network software error Parallel port x disabled Standard USB port disabled Serial port x disabledUSB port x disabled Configuration change, held jobs were not restored Unformatted disk Disk fullFuser life warning Replace fuser Transfer module missing Transfer module life warningColor photoconductor low Color photoconductor nearly low Emul Error Load Emul Option Service messageYy Paper jam 156 Cleaning the printhead lenses Cleaning the exterior of the printerMaintaining the printer 157 158 Checking the status of supplies Storing supplies159 Checking the status of supplies from a network computer Ordering suppliesOrdering toner cartridges Ordering photoconductors 161 Ordering a waste toner box Replacing a photoconductor Replacing Supplies162 163 164 Supplies Menu appears 166 167 168 169 Replacing the waste toner box Before moving the printer Moving the printer170 Moving the printer to another location Setting the printer up in a new location171 172 Shipping the printer Checking the virtual display Administrative support173 Checking the device status Setting up e-mail alertsViewing reports 174 175 Restoring the factory default settings Solving printing problems TroubleshootingChecking an unresponsive printer 176 177 Confidential and other held jobs do not print Job prints from the wrong tray or on the wrong paper Job takes longer than expected to printIncorrect characters print Tray linking does not work Large jobs do not collate Solving option problemsUnexpected page breaks occur 179 Flash memory card Trays / DrawersHard disk with adapter 180 Internal print server Internal Solutions PortMemory card USB/parallel interface card Paper frequently jams Solving paper feed problemsPaper jam message remains after jam is cleared That jammed does not reprint after you clear the jam Isolating print quality problems Solving print quality problemsBlank pages Characters have jagged or uneven edges Color misregistration Adjusting the color alignmentClipped images 184 Ghost images Fine horizontal lines appear on color pagesGray background Incorrect margins Print irregularities Paper curls badlyPrint is too dark 186 Repeating defects Print is too light187 Solid color pages Skewed printStreaked horizontal lines Streaked vertical lines Toner rubs off Toner fog or background shading appears onToner specks Transparency print quality is poor FAQ about color printing Solving color quality problemsUneven print density 190 191 What is manual color correction? Sample pages to use 192 Contacting Customer Support Embedded Web Server does not open193 Edition notice Product information194 195 Trademarks 196 Noise emission levels Temperature information197 Power consumption Battery noticeLaser notice 198 European Community EC directives conformity Laser advisory label199 Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementRadio interference notice CCC EMC notice Bsmi notice Exposure to radio frequency radiation Regulatory notices for wireless productsIndustry Canada Canada 201 202 Taiwan NCC RF notice statement India emissions notice Eesti 203 204 Statement of Limited Warranty 205 Limited warranty Limitation of liability 206 Device License Agreement Lexmark Software License Agreement 207 208 209 Microsoft Corporation Notices 210 Numerics Index211 212 213 214 215 216 217