Manuals / Lexmark / Computer Equipment / Printer

Lexmark C734, 410, 5026, 4977, 480, 4976, 280, C736 Series, dn3, dw2, dw1, gn2, gn1, gw1, gw2, n01 Paper jam

Models: C734 gw1 gn1 dw2 480 210 dw1 5026 410 n01 280 4977 n02 C736 Series n03 gn2 dn3 4976 gw2

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201 paper jam

If paper is jammed under the fuser or the top cover, 201.xx Paper jam appears.

CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before clearing jams from this area.

1Open the front door, and then open the top cover.

Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front door open longer than 10 minutes.

2Determine where the jam is located:

aIf paper is visible under the fuser, grasp it on each side and pull it forward.

bIf paper is not visible, then you will need to remove the fuser unit.

Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so may cause your fingers to touch the roller underneath the fuser unit. Touching the fuser roller will damage the fuser.

1Turn the screws on the fuser unit to the left to loosen them.

2Lift the handholds on each side of the fuser unit, and then pull forward to remove it.

3Remove the jammed paper.

Clearing jams

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Lexmark C734, 410, 5026, 4977, 480, 4976, 280, C736 Series, dn3, dw2, dw1, gn2, gn1, gw1, gw2, n01, n03, n02, 210 manual Paper jam

Contents

Users Guide C734 and C736 Series Contents Loading paper and specialty media Clearing jams 157 143 176 173 190 194 Safety information This product contains a lithium battery Finding information about the printer Learning about the printer Click Technical Support Selecting a location for the printer Basic model Printer configurationsConfigured models Learning about the printer Understanding the printer control panel Using the security lock feature Learning about the printer Available internal options Additional printer setupInstalling internal options Accessing the system board to install internal options Installing a memory card Notch Ridge Installing a flash memory or firmware card Plastic pins Metal pins Installing an Internal Solutions Port Additional printer setup Additional printer setup Additional printer setup Additional printer setup Additional printer setup Installing a printer hard disk Additional printer setup Additional printer setup Reattaching the system board cover Attaching cables USB port Ethernet port Installing optional trays Additional printer setup Printing a network setup Verifying printer setupSetting up the printer software Printing a menu settings For Macintosh users Using the World Wide WebUpdating available options in the printer driver Mac OS X version 10.4 and earlier Setting up wireless printing Click Wireless Network Attach Installing the printer on a wireless network Windows Enter the printer information Installing the printer on a wireless network MacintoshPrepare to configure the printer Configure the printer for wireless access Mac OS X version Configure your computer to use the printer wirelessly For Windows users Installing the printer on a wired network Mac OS X version For Macintosh usersMac OS X version 10.5 or later Mac OS X version 10.4 and earlier Double-clickPrint Center or Printer Setup Utility Click Properties Setting up serial printing Additional printer setup Conserving supplies Using recycled paperMinimizing your printers environmental impact Saving paper and toner Avoid paper jams Using Eco-ModeUse Max Speed or Max Yield settings Saving energy Reducing printer noise Adjusting Power SaverUsing the Embedded Web Server Using the printer control panel Adjusting the brightness of the display Returning Lexmark cartridges for reuse or recycling RecyclingRecycling Lexmark products Recycling Lexmark packaging Loading the paper tray Setting the paper size and typeLoading paper and specialty media Loading paper and specialty media Loading paper and specialty media Loading the multipurpose tray Loading paper and specialty media Loading paper and specialty media Unlinking trays Linking and unlinking traysLinking trays Loading paper and specialty media Paper guidelines Paper characteristicsPaper and specialty media guide Selecting preprinted forms and letterhead Fiber contentUnacceptable paper Selecting paper Storing paper Using recycled paper and other office papers Supported paper sizes Supported paper sizes, types, and weights Supported paper types and weights Paper type Printing a document PrintingPrinting a document Printing specialty documents Tips on using letterhead Tips on using transparencies Tips on using labels Tips on using envelopes Holding jobs in the printer Tips on using card stockPrinting confidential and other held jobs Printing confidential and other held jobs For Macintosh users Printing from a flash drive Printing a font sample list Printing photos from a PictBridge-enabled digital cameraPrinting information pages Printing a directory list Canceling a print jobCanceling a print job from the printer control panel Canceling a print job from the computer Printing in black and white Using Max Speed and Max Yield Understanding jam messages Clearing jamsAvoiding jams Message See Paper jams 200 or 201 paper jam Paper jam Paper jam under the fuser unit Paper jam behind the fuser unit Paper jam Paper jam Paper jammed in Tray Paper jammed in one of the optional trays Paper jammed in front of Tray Close the specified optional tray Press Menus list Understanding printer menus Supplies menu Paper Size/Type menu Default Source menuDefault Source Paper menu Multipurpose Tray Size Tray x Type Manual Paper Type Multipurpose Tray TypeManual Paper Size Substitute Size menu Configure MP menu Paper Texture menu Paper Weight menu Bond Weight Recycled WeightGlossy Weight Labels Weight 100 Paper Loading menu 101 Universal Setup menuCustom Types menu Feed Direction Reports menuReports menu 102 103 Network/Ports menuActive NIC menu Standard Network or Network x menus 104 PCL SmartSwitchPS SmartSwitch NPA Mode 105 Network Reports menu 106 Network Card menuTCP/IP menu 107 IPv6 menu 108 Wireless menuAppleTalk menu 109 NetWare menu View Nickname LexLink menuStandard USB and USB x menus 110 ENA Address ENA Netmask ENA Gateway 111 Parallel Buffer Parallel x menu112 113 114 Serial x menu Robust XON 115Serial Buffer Serial Protocol Honor DSR Smtp Setup menu116 Parity 117 Security menuMiscellaneous menu Job Expiration Confidential Print menu118 Max Invalid PIN Manual Wiping Disk Wiping menu119 Automatic Wiping Export Log Delete Log Security Audit Log menu120 121 Settings menuGeneral Settings menu Set Date/Time menu Eco-Mode Quiet ModeRun Initial Setup 122 123 AlarmsTimeouts Custom Home Message Print RecoveryFactory Defaults 124 125 Setup menu Resource Save 126Download Target Job Accounting 127 Finishing menu 128 Quality menu Color Saver 129Color Correction Toner Darkness Enhance Fine Lines Color Samples 130RGB Contrast RGB Saturation Color Balance Manual Color Color Adjust131 132 Utilities menu 133 XPS menuPostScript menu 134 PCL Emul menu 135 PCL Emulation Settings Tray Renumber 136 Scale Html menu137 Font Size 138 Image menu 139 PictBridge menuFlash Drive menu 140 141 Help menu 142 Understanding printer messages List of status and error messages Copies Defragmenting Flash do not Power OFFDisk recovery x/y XX% do not Power OFF Encrypting disk x/y XX% do not Power OFF Internal System Error, Reload Security Certificates Formatting Disk x/y XX% do not Power OFFFormatting Flash do not Power OFF Internal System Error, Reload Bookmarks Invalid PIN Menus are disabledNo jobs to cancel Invalid Network Code Programming System Code do not Power OFF Power SaverProgramming disk do not Power OFF Programming flash do not Power OFF Restoring Factory Defaults Resetting Fuser CountResetting the printer Restore Held Jobs? Serial Some held jobs were not restoredSome held jobs will not be restored Restoring Held Jobs x/y Incorrect paper type, check src WaitingMissing or defective color cartridge Replace unsupported color cartridge Insufficient memory to collate job Insufficient memory to support Resource Save featureInsufficient memory, some held jobs will not be restored Insufficient memory for Flash Memory Defragment operation Parallel port x disabled Network x software errorSerial option x error Standard network software error Configuration change, held jobs were not restored Serial port x disabledStandard USB port disabled USB port x disabled Replace fuser Disk fullUnformatted disk Fuser life warning Color photoconductor nearly low Transfer module life warningTransfer module missing Color photoconductor low 156 Service messageEmul Error Load Emul Option Yy Paper jam 157 Cleaning the exterior of the printerCleaning the printhead lenses Maintaining the printer 158 159 Storing suppliesChecking the status of supplies Ordering photoconductors Ordering suppliesChecking the status of supplies from a network computer Ordering toner cartridges 161 Ordering a waste toner box 162 Replacing SuppliesReplacing a photoconductor 163 164 Supplies Menu appears 166 167 168 169 Replacing the waste toner box 170 Moving the printerBefore moving the printer 171 Setting the printer up in a new locationMoving the printer to another location 172 Shipping the printer 173 Administrative supportChecking the virtual display 174 Setting up e-mail alertsChecking the device status Viewing reports 175 Restoring the factory default settings 176 TroubleshootingSolving printing problems Checking an unresponsive printer 177 Confidential and other held jobs do not print Tray linking does not work Job takes longer than expected to printJob prints from the wrong tray or on the wrong paper Incorrect characters print 179 Solving option problemsLarge jobs do not collate Unexpected page breaks occur 180 Trays / DrawersFlash memory card Hard disk with adapter USB/parallel interface card Internal Solutions PortInternal print server Memory card That jammed does not reprint after you clear the jam Solving paper feed problemsPaper frequently jams Paper jam message remains after jam is cleared Characters have jagged or uneven edges Solving print quality problemsIsolating print quality problems Blank pages 184 Adjusting the color alignmentColor misregistration Clipped images Incorrect margins Fine horizontal lines appear on color pagesGhost images Gray background 186 Paper curls badlyPrint irregularities Print is too dark 187 Print is too lightRepeating defects Streaked vertical lines Skewed printSolid color pages Streaked horizontal lines Transparency print quality is poor Toner fog or background shading appears onToner rubs off Toner specks 190 Solving color quality problemsFAQ about color printing Uneven print density 191 What is manual color correction? Sample pages to use 192 193 Embedded Web Server does not openContacting Customer Support 194 Product informationEdition notice 195 Trademarks 196 197 Temperature informationNoise emission levels 198 Battery noticePower consumption Laser notice 199 Laser advisory labelEuropean Community EC directives conformity CCC EMC notice Bsmi notice Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada Radio interference notice 201 Regulatory notices for wireless productsExposure to radio frequency radiation Industry Canada Canada 202 Taiwan NCC RF notice statement India emissions notice Eesti 203 204 Statement of Limited Warranty 205 Limited warranty Limitation of liability 206 Device License Agreement Lexmark Software License Agreement 207 208 209 Microsoft Corporation Notices 210 211 IndexNumerics 212 213 214 215 216 217