ARE THE PAPER SIZE AND PAPER TYPE SETTINGS THE SAME FOR EACH TRAY?

•Print a menu settings page, and compare the settings for each tray.
•If necessary, adjust the settings from the Paper Size/Type menu.
Note: The multipurpose tray does not automatically sense the paper size. You must set the size from the Paper
Size/Type menu.

Large jobs do not collate

These are possible solutions. Try one or more of the following:

MAKE SURE COLLATE IS SET TO ON

From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.

REDUCE THE COMPLEXITY OF THE PRINT JOB

Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity
of images, and the number of pages in the job.

MAKE SURE THE PRINTER HAS ENOUGH MEMORY

Add printer memory or an optional hard disk.

Unexpected page breaks occur

Increase the Print Timeout value:
1From the printer control panel, press .
2Press the down arrow button until Settings appears, and then press .
3Press the down arrow button until General Settings appears, and then press .
4Press the down arrow button until Timeouts appears, and then press .
5Press the down arrow button until Print Timeout appears, and then press .
6Press the right arrow button until the desired value appears, and then press .
Solving option problems

Option does not operate correctly or quits after it is installed

These are possible solutions. Try one or more of the following:

RESET THE PRINTER

Turn the printer off, wait for about 10 seconds, and then turn the printer on.
Troubleshooting
179