In the 2000-sheet drawer
1Open the loading door.
2Press the elevator down button.
3Remove the paper jam. Clear all paper from the paper path of the drawer and printer.
Elevator down button
4Make sure the stack of paper is neat and aligned; otherwise, another paper jam may occur.
5Close the door.
6Allow a few seconds for the elevator to reach the top.
7Press Go to resume printing.
250 Paper Jam
Check MP Feeder
Slowly pull the jammed print material straight out of the multipurpose feeder.
Note: To resolve the message, you must clear all paper from the paper path.
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