Lexmark 622, 620 24x Paper Jam Check Tray, On the incline surface of a tray or between two trays

24x Paper Jam

Check Tray x

Jams in four areas result in a 24x Paper Jam message, where x represents the tray number where the jam has occurred.

Note: To resolve the message, you must clear all paper from the paper path.

For instructions on clearing the jam, click the area where the jam occurred:

•On the incline surface of a tray or between two trays

•Between three trays

(This may happen if you are using legal-size paper in the trays or if you have an optional 250-sheet drawer installed with other optional drawers.)

•Between a tray, the duplex unit, and the integrated tray

•Between the envelope feeder and the printer

•In the 2000-sheet drawer

On the incline surface of a tray or between two trays

1Pull the paper tray halfway out of the support unit.

2Remove the paper based on how it is jammed:

–If the paper is lying on the incline or wall surface at the front of the tray, pull the paper straight out.

–If the paper is in the pass-through area between two trays, pull the paper straight up and out.

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