Problem | Action | |
Print material misfeeds or | Make sure the paper width and length guides on the paper sources are | |
multiple feeds occur | adjusted correctly. | |
(continued). |
| |
Do not overfill the paper sources. | ||
| ||
|
| |
| Do not force print material into the multipurpose feeder when you load it; | |
| otherwise, it may skew or buckle. | |
|
| |
| Remove any curled print material from paper sources. | |
|
| |
| Load the recommended print side correctly for the type of print material you | |
| are using. See Loading print material for more information. | |
|
| |
| Load less print material in the paper sources. | |
|
| |
| Turn the print material over or around and try printing again to see if feeding | |
| improves. | |
|
| |
| Do not mix print material types. | |
|
| |
| Do not mix reams of print material. | |
|
| |
| Remove the top and bottom sheets of a ream before loading the print | |
| material. | |
|
| |
| Load a paper source only when it is empty. | |
|
| |
Envelope misfeeds or | Remove the stack of envelopes from the envelope feeder. Load one envelope, | |
multiple feeds occur. | feed it through the printer, and then reload the stack of envelopes in the | |
| envelope feeder. | |
|
| |
Page breaks in unexpected | Check the Print Timeout setting in the Setup Menu. Increase the setting. | |
places. |
| |
|
| |
Job prints from the wrong paper | Check the Paper Type setting in the Paper Menu from the printer operator | |
source or on the wrong print | panel and in the printer driver. | |
material. |
| |
|
| |
Paper does not stack neatly in | • Turn the paper stack over in the tray or multipurpose feeder. | |
any output bin. | • Make sure you are using a paper size compatible with your output options. | |
| See Print material specifications. | |
|
| |
Printer does not duplex pages. | • Make sure Duplex is selected in both the Finishing Menu and in the printer | |
| driver. | |
| • Make sure you have enough printer memory installed. | |
|
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