Linksys SPA962, SPA942, SPA932, SPA922 manual Referral Services Codes

SPA9x2 Phone Field Reference

Regional Tab

Parameter

Referral Services Codes

Description

These codes tell the SPA9x2 what to do when the user places the current call on hold and is listening to the second dial tone.

One or more *code can be configured into this parameter, such as *98, or *97*98*123, etc. Max total length is 79 chars. This parameter applies when the user places the current call on hold (by Hook Flash) and is listening to second dial tone. Each *code (and the following valid target number according to current dial plan) entered on the second dial-tone triggers the SPA9x2 to perform a blind transfer to a target number that is prepended by the service *code.

For example, after the user dials *98, the SPA9x2 plays a special dial tone called the Prompt Tone while waiting for the user the enter a target number (which is checked according to dial plan as in normal dialing). When a complete number is entered, the SPA9x2 sends a blind REFER to the holding party with the Refer-To target equals to *98<target_number>. This feature allows the SPA9x2 to hand off a call to an application server to perform further processing, such as call park.

The *codes should not conflict with any of the other vertical service codes internally processed by the SPA9x2. You can empty the corresponding *code that you do not want to SPA9x2 to process.

Linksys SPA9x2 Phone Administration Guide 149