Nortel Networks M760 manual Transferring a call, Calling a second correspondent

During a call

Placing a correspondent on hold and taking the call on another extension

Suppose you are holding a call with a distant correspondent and you want to continue the call on an extension in another office.

Park

- Press the Park key.

The telephone set returns to idle mode. Your call is on hold, and the distant correspondent will hear holding music or tones.

Pick-up

Park

Transferring a call

On the second extension:

-Press the Pick-upinteractive key;

-Then press the Park interactive key.

Note: if the set in question does not have interactive keys, press the , and keys in succession.

-Dial the number of the first extension to pick up the call on hold.

If the call on hold is not retrieved within a given time interval, it will be automatically switched to the attendant.

Suppose you want to transfer a call to another extension.

Comm

1 - Press the Comm interactive key. You can also use the key.

2 - Dial the extension number.

Note: you may also conduct a search by name or use the pre-programmed keys.

You may wait for the correspondent’s to answer or hang up immediately (or press the red key if you are in hands free mode or micro-headset mode).

Calling a second correspondent

Suppose you are talking to one correspondent and want to talk to a second correspondent, whether inside or external to the organization.

Comm

1 - Press the Comm interactive key.

The first correspondent will be placed on hold, and will hear a tone.

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