Main
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Revision history
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Contents
New in this release 17
How to get help 19
Overview 21
Bandwidth Management 55
Bandwidth Management Support for Network Wide Virtual Ofce 121
Alternative Call Routing for Network Bandwidth Management127
How the Branch Ofce feature works 159
Planning and management 179
Adding a Branch Ofce 191
Converting a Small System to a Branch Ofce 201
Upgrading to CS 1000 Release 5.0 207
Main ofce conguration 209
MG 1000B platform hardware installation 221
MG 1000B software installation 239
Branch Ofce conguration 255
MG 1000B telephones 263
Dialing plan conguration 291
Emergency Services conguration 315
Basic Emergency Services When VO Logged Out 329
Abbreviated Dialing conguration 337
Maintenance and diagnostics 345
Appendix A Preprogrammed data 361
Appendix B Branch Ofce engineering example 371
Appendix C On-net dialing plan conguration examples 383
Appendix D Off-net dialing plan conguration example 405
List of terms 411 Procedures
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New in this release
MG 1000B hardware platform
Media Card MC32S
Main and Branch Ofce running different releases
Main Ofce and Branch Ofce Migration
How to get help
Getting help from the Nortel web site
Getting help over the telephone from a Nortel Solutions Center
Getting help from a specialist by using an Express Routing Code
Getting help through a Nortel distributor or re-seller
Overview
What is Branch Ofce?
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Main Ofce and Branch Ofce Migration
MG 1000B (MGC) compared to the MG 1000B (SSC)
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MGC Serial Ports
Single CPU Implications
Dual CPU Implications
Terminal Server Support
MGC serial port default conguration
MGC serial ports conguration change in Overly 17
CEMux Support
Clock References
Main ofce hardware description
MG 1000B platform hardware description
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MG 1000B Core
MG 1000B Chassis
Card slots
MG 1000B Expander
Signaling Server
Network Routing Service (NRS)
Telephones
Firmware download
Voice GatewayMedia Card
Analog or digital trunk cards
Analog or digital line cards
Lineside cards
MG 1000B with MGC Data Networking
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MGC Network Connections
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MG 1000B platform conguration overview
MG 1000B platform without an MG 1000B Expander
MG 1000B platform with an MG 1000B Expander
Capacity
Media Card DSP capacity
Software requirements
Main and Branch Ofce running the same release
Main and Branch Ofce running different releases
Features in mixed-software congurations
Adding a Branch Ofce to an existing network
IP Phone rmware
Package Combinations
Supported applications
Survivability
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Active Call Failover
ACF mode
Conguring S2 IP Address to point to the main ofce TPS
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Bandwidth Management
Introduction
voice quality can be managed between multiple Call Servers.
Codec negotiation
SIP example
G.711 A-law and mu-law interworking
Bandwidth management and codecs
Codec selection
Codec selection algorithms
H.323 Master/Slave algorithm
SIP Offer/Answer model
Best Bandwidth codec selection algorithm
Conguring Bandwidth Management parameters
Zones
Conguration rules
Network Planning
Enabling codecs
Conguring Bandwidth Management
Conguration using CS 1000 Element Manager
Conguration using LD 117
Maintenance commands
Maintenance using Element Manager
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Maintenance using LD 117
Adaptive Network Bandwidth Management
Description
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Call scenario
Zone bandwidth management and Adaptive Network Bandwidth Management
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Adaptive Network Bandwidth Management conguration parameters
Limitations
Feature packaging
Conguration rules
Conguring Adaptive Network Bandwidth Management
Advanced Conguration Notes
Conguration using Element Manager
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Conguration using Command Line Interface
Youcan also congure the Adaptive Network Bandwidth Management feature using LD 117.
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Maintenance commands
Maintenance using Element Manager
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Maintenance using LD 117
The same information can be displayed using commands in LD 117.
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Tandem Bandwidth Management overview
Application
Dialing Plan Overview
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Network using Uniform Dialing Plan
Common details
Differences when every Branch Ofce HLOC is shared with the main ofce
when the Branch Ofce HLOC is shared with the main ofce.
Call between two branch ofces associated with the same main ofce
Every Branch Ofce HLOC is shared with the main ofce
No Branch Ofce HLOC is shared with the main ofce, but can be shared with another Branch Ofce
No Branch Ofce HLOC is shared with the main ofce or another
Call between branch ofces associated with different main ofce
Every Branch Ofce HLOC is shared with the main ofce
No Branch Ofce HLOC is shared with the main ofce, but can be shared with another Branch Ofce
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No Branch Ofce HLOC is shared with the main ofce or another
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Summary of provisioning procedures for Tandem Bandwidth Management
Provisioning Example of TandemBandwidth Management
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9Provision the Branch Ofce with a terminating RLI with a DMI to delete the LOC prexes.
Network using mixed Coordinated Dialing Plan and Uniform Dialing Plan
Call between two local branch ofces
Abnormal case - calls originating using UDP,but terminating using CDP
Call between branch ofces associated with different main ofces
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Network using CDP only
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Call between two local branch ofces
Call between branch ofces associated with different main ofces
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Bandwidth Management Support for Network Wide Virtual Ofce
Feature description
Operating parameters
Assumptions
Feature interactions
Interaction with Zone-based Digit Manipulation
Interaction with Time and Date
Feature packaging
Feature implementation
Task summary list
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Feature operation
No specic operating procedures are required to use this feature.
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Alternative Call Routing for Network Bandwidth Management
Description
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ALTPrex
How Alternative Call Routing for NBWM works
Call from Branch Ofce telephone in Normal Mode
Call from main ofce telephone to Branch Ofce telephone
Dialing plans
Examples of Alternative Call Routing for NBWM in operation
A call from a Branch Ofce telephone to a main ofce telephone
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A call from a main ofce telephone to a Branch Ofce telephone
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A call from a Branch Ofce telephone to another Branch Ofce telephone
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Alternative Call Routing for NBWM feature used in All Calls mode
Operating parameters
Feature interactions
Call Redirections
Multiple Appearance Directory Number
Network Bandwidth Management
Network Class of Service
Feature packaging
Feature implementation using Command Line Interface
Task summary list
Sample printout
Feature implementation using Element Manager
Zone conguration
Accessing the Zones web page
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Diagnostics
Command Line Interface diagnostics
Element Manager diagnostics Print zone Alternative Call Routing information
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Show the status of the AlternativeCall Routing for NBWM feature
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Maintenance
Command Line Interface maintenance
Sample printout:
Where # is the column header for zone number.
Element Manager maintenance Enable a zones Branch Ofce behavior
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Suppress alarms
Feature operation
How the Branch Ofce feature works
Introduction
Normal Mode and Local Mode operation
Normal Mode
Local Mode
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Features supported in Local Mode
Licensing
Testing the telephone in Local Mode
Virtual Trunks
IP Phone calls
Zones
Vacant Number Routing
Time of Day
MG 1000B IP Phone to local PSTN calls
IP Phone to analog (500/2500-type) or digital telephone calls
Incoming calls from the local PSTN
Conference calls
Group Call
Local Mode operation
Survivability of IP Phones
Conguring non-zero S2 IP Addresses
Points to remember
Conguring the S2 IP Address parameter
Multiple Appearance DN (MADN)
IP Phones with the same DN at the Branch Ofce
IP Phones with the same DN at the main ofce
Emergency services
Conguring ESA for emergency services
Conguring SPN for emergency services
Abbreviated Dialing
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MG 1000B Core interoperability
Network Wide Redundancy Phase II and Network Music
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Planning and management
Data network planning
LAN/WAN bandwidth requirements
Branch Ofce dialing plan
Emergency Services
Zones
Music on Hold
ESN Access Codes
Provisioning the IP Phones
Conguration example for PSTN resources at the Branch Ofce
Zone conguration description
Management
Remote Access
Element Manager
Telephony Manger 3.1
Set-Based Installation for IP Phones
Automatic Set Removal
Trafc measurement
Call Detail Recording (CDR)
Proactive VoiceQuality management
System security
Unauthorized access
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Adding a Branch Ofce
Introduction
Main ofce requirements
Optional features
Branch Ofce requirements
Implementation summary
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Adding a CS 1000 Release 5.0 Branch Ofce to a Branch Ofce with a previous software release
Upgrade the entire network to CS 1000 Release 5.0
Upgrade only the main ofce to CS 1000 Release 5.0
Upgrade main ofce with IP Phone rmware upgrade
Upgrade main ofce without IP Phone rmware upgrade
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Converting a Small System to a Branch Ofce
Introduction
Requirements
Conversion
Implementation summary
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Upgrading to CS 1000 Release 5.0
Introduction
Upgrading to CS 1000 Release 5.0
Main ofce conguration
Introduction
Zone parameters
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4Enable the features forthe Branch Ofce zone in LD 117.
Element Manager zone conguration
Use Element Manager to congure the Branch Ofce specic zone properties and time difference.
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IP Phone passwords and parameters
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MG 1000B IP Phone conguration
MG 1000B IP Phone conguration using TM 3.01
MG 1000B IP Phone conguration using LD 11
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MG 1000B platform hardware installation
Installing an MG 1000B Core
Readiness checklist
Tools checklist
Rack-mounting an MG 1000B Core or MG 1000B Expander Items required
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Installing cards
Installing a Signaling Server
Materials required
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Preparing for rack-mounting
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Rack-mounting
DANGER
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Connecting and powering up the Signaling Server
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MG 1000B software installation
Signaling Server software installation
Materials required
Creating the Signaling Server CD
Installing the Signaling Server software
Upgrading the SIgnaling Server software
Signaling Server tools
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Signaling Server port speed
Verifying a successful conguration
Connecting the MG 1000B Core to the network
Connecting the MG 1000B Core to the network
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Using Element Manager to congure the node
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Installing MG 1000B Hardware
Installing the cards
Removing the SSC card
Installing a DSP Daughterboard
Installing the MGC card
Installing the CP PM card
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Branch Ofce conguration
Conguring the Branch Ofce
Summary of steps
Conguring the Media Cards
Conguring the trunks and lines
Zone parameters
1Set the current date and time. See Software Input Output Administration (NN43001-611).
2Congure the Home Location Code (HLOC) and Virtual Private Network Identier (VPNI).
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IMPORTANT!
Element Manager Branch Ofce zone conguration
Adding the Branch Ofce endpoints to the NRS database
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MG 1000B telephones
Overview
Installing and conguring IP Phones
Password requirements
Installing an IP Phone using the keypad
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Branch User Cong
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Transferring IP Phone data using TM 3.01
Using the Reports and Import Facility in TM
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Survivability test
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Installing IP Phones through LD 11
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Using the IP Phones
Changing the SCPW
Telephone Options
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Virtual Ofce Login on the Branch Ofce
Feature interactions between Branch User and Virtual Ofce logins
Test Local Mode
Personal Directory,Callers List, Redial List
Set-Based Removal
Analog and digital devices in the Branch Ofce
Analog devices
Digital devices
Activating analog (500/2500-type) and digital telephones
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Dialing plan conguration
Overview
Introduction
Dialing plans
On-net dialing plan options
Off-net dialing plan
Routing Branch User call to an MG 1000B PSTN
Routing incoming calls from an MG 1000B PSTN to an MG 1000B telephone (DID call)
SIP/H.323 zones
Bandwidth management zones
Zone-based digit manipulation
CLID composition
CLID verication
Conguring the dialing plan for PSTN access to Branch Users in Normal Mode
Preparing to congure the dialing plan
Conguring the dialing plan
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a. Congure the DMI in LD 86 with the DGT feature.
b. Congure the RLI in LD 86 with the RLB feature.
For example, assume that the Virtual Trunkis on route 10, and the Customer number is 0:
4Congure ESN Special Number and Digit Manipulation.
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b. Congurethe RLI in LD 86 with the RLB feature.
For example,assume that the PSTN trunk is on route 18 and the Customer number = 0.
2Congure ESN Special Number and Digit Manipulation.
Dialing plan conguration using Element Manager
Testing PSTN access using an MG 1000B IP Phone
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Emergency Services conguration
Overview
Emergency Services Access (ESA)
Routing ESA calls
Emergency call routing
PSTN routing: Enhanced 911 versus Basic 911
Conguring ESA for the Branch Ofce
Reregistering to minimally congured branch
Determining the dialing plan for ESA calls
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2. Congure the Route List Indexin LD 86 with the RLB feature.
3. Congure the ESN Special Number and Digit Manipulation in LD 90.
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Conguring the NRS
Testing the number
Element Manager ESA conguration
Emergency Service using Special Numbers (SPN)
CLID verication (CLIDVER)
Networked M911
Basic Emergency Services When VO Logged Out
Contents
Overview
Making an ESA Call From a Logged Out Phone
Receiving ESA Callback
ESA Call Processing
CLID Composition
ESA VO Logout Timer
Provisioning, Administration and Maintenance
Keeping Logged Out State
Congure ESA Data Block
Sysload
Warm Start
Emergency Services For Client Mobility
Active Call Fail Over
Context Sensitive Soft Keys
Element Manager
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Abbreviated Dialing conguration
Overview
Recommended conguration
Conguring Abbreviated Dialing
1In LD 18, congure the SCL for each main ofce zone.
2Repeat Step 1 to congure the SCL for each Branch Ofce zone. 3In LD 18, congure the default SCL.
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1In LD 15, congure Flexible Code Restriction for IDC.
2In LD 49, congure IDC.
3In LD 49, congure Flexible Code Restriction to allow all codes.
4In LD 16, congure the Route Data Block to enableIDC on this route.
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Maintenance and diagnostics
Firmware downloads
Enhanced UNIStim Firmware Download for IP Phones
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Troubleshooting
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Signaling Server CLI commands
isetShow
clearLockout TN or IP
Call Server commands
Verify CLID
Print Branch Ofce zone information
Enable/disable Branch Ofce zone features
View status of Branch Ofce zone at main ofce Call Server
Change/print PVQ notication levels
Print PVQ statistics
Print inventory
Print MG 1000B software and system information
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Appendix A Preprogrammed data
Introduction
Passwords and codes
Default numbering plan
First digits
Important extension numbers
Flexible Feature Codes
SDI ports
Modem port
ESDI settings
Table35 "ESDI settings" (page 365) lists the preset ESDI settings.
Telephone tones
Trunk routes
System parameters
Customer data
Trunk models
supervision = YES.
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Telephone models
Appendix B Branch Ofce engineering example
Introduction
Assumptions
Equipment characteristics
Trafc characteristics
Required calculations
Calculations
Trafc
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MG 1000B Core and MG 1000B Expander requirements
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Bandwidth requirements
Incremental bandwidth required on the TLAN subnet to carry given voice trafc:
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Branch Ofce conference engineering With no local conference
With local conference Integrated Conference Bridge card
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Appendix C On-net dialing plan conguration examples
Introduction
Coordinated Dialing Plan
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Uniform Dialing Plan
From main ofce to Branch Ofce
From Branch Ofce to main ofce
When the Branch User telephone is in Local Mode
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NRS conguration
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6Congure Branch User.
7Congure Virtual Trunk Route
Group Dialing Plan
From main ofce to Branch Ofce using CDP
From main ofce to Branch Ofce using UDP-LOC
From Branch Ofce to main ofce using CDP
From Branch Ofce to main ofce using UDP-LOC
Branch User telephone (DN 3002) is in Local Mode
4Congure CDP Distant Steering Code (DSC).
5Congure UDP LOC.
6Congure UDP HLOC.
7Congure HLOC in CDP.
NRS conguration
Tocongure GDP at the Branch Ofce, do the following:
1Congure ESN Control Block for CDP and AC1.
2Congure Digit Manipulation.
3Congure UDP LOC.
4Congure UDP LOC.
Transferable DN
Overview
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Call Scenario
Conguration for TNDN
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Appendix D Off-net dialing plan conguration example
Introduction
Call scenario
Provisioning
At the main ofce Call Server, the followingis provisioned: AC1 = 1, and AC2 = 2
For Zone 1, ZACB = ALL, and ZDP = 101
DMI = 10, with DEL = 0 and CTYP = INTL
RLI = 1, with DMI = 10 and ROUT = 18, where this is the route number for the Virtual Trunk
SPN = 101, with CLTP= INTL and RLI = 1
NRS
RLI = 4, with DMI = 12 and ROUT = 11, where this is the route number for the PSTN Trunk
SPN = 101, with CLTP= INTL and RLI = 4
Call example
Mode and dials "1 87654321", using the conguration provisioned in the previous section.
NRS
List of terms
CDP
datadump
DSP
ELAN subnet
IP
ITG-P
LAN Layer 2 switching
Layer 3 switching
NAT
NCS
NRS
PSTN
QoS
routing
SIP
TDM
TLAN subnet
TPS
WAN
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Nortel Communication Server 1000
Branch Ofce Installation and Commissioning