TROUBLESHOOTING
NETWORK CONNECTION 321
14
CHAPTER
screen brightness (see Adjusting the
brightness).
4If that doesn’t work, perform a soft
reset (see Performing a soft reset).
5If that doesn’t work, connect your
smartphone to the USB AC charger (see
Charging the battery) and perform a soft
reset again
6If you are using a third-party application,
make sure that the application supports
320x320 screen resolution.
7If that doesn’t work, perform a hard
reset (see Performing a hard reset).
The screen doesn’t respond accurately to
taps or activates wrongfeatures
1Make sure there is no debris trapped
under the edges of the screen.
2Press Start and select Settings.
3Select the System tab, and then select
Screen .
4On the General tab, select Align
Screen.
5Tap the screen where indicated.
6Press OK .
Network connection
Signal strength is weak
1If you’re standing, move about 3 meters
(10 feet) in any direction.
2If you’re in a building, move near a
window. Open any metal blinds.
3If you’re in a building, move outdoors or
to a more open area.
4If you’re outdoors, move away from
large buildings, trees, or electrical wires.
5If you’re in a vehicle, move your
smartphone so that it’s level
with a window.
6Try using a hands-free Bluetooth
headset to see if that improves the
signal strength.
TIP
Become familiar with low coverage areas
where you live, commute, work, and play so
you know when to expect signal strength
issues.