Palm PMG0501000P manual Network connection, Screen brightness see Adjusting the brightness

T R O U B L E S H O O T I N G

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screen brightness (see Adjusting the brightness).

4If that doesn’t work, perform a soft reset (see Performing a soft reset).

5If that doesn’t work, connect your smartphone to the USB AC charger (see Charging the battery) and perform a soft reset again

6If you are using a third-party application, make sure that the application supports 320x320 screen resolution.

7If that doesn’t work, perform a hard reset (see Performing a hard reset).

The screen doesn’t respond accurately to taps or activates wrong features

1Make sure there is no debris trapped under the edges of the screen.

2Press Start and select Settings.

3Select the System tab, and then select Screen .

4On the General tab, select Align Screen.

5Tap the screen where indicated.

6Press OK .

Network connection

Signal strength is weak

1If you’re standing, move about 3 meters (10 feet) in any direction.

2If you’re in a building, move near a window. Open any metal blinds.

3If you’re in a building, move outdoors or to a more open area.

4If you’re outdoors, move away from large buildings, trees, or electrical wires.

5If you’re in a vehicle, move your smartphone so that it’s level with a window.

6Try using a hands-free Bluetooth headset to see if that improves the signal strength.

TIP Become familiar with low coverage areas where you live, commute, work, and play so you know when to expect signal strength issues.

C H A P T E R

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