14

C H A P T E R

T R O U B L E S H O O T I N G

TIP Be sure that third-party applications are designed for Windows Mobile 6.1 Professional. Applications written for Windows Mobile 6.1 Standard or earlier versions of Windows Mobile software do not work with your smartphone.

If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly.

My battery seems to drain quickly

If you have a push email solution or if you have set up a schedule for wireless synchronization, check with your email provider or system administrator to make sure that the server is set up properly to work with your smartphone. Incorrect server setup can cause excessive drain on your battery.

For more tips on conserving battery life, see Maximizing battery life).

I want to charge my smartphone by connecting it to my computer, when when I connect them, a Setup screen appears

If you just want to use the connection between your smartphone and your

computer to charge your smartphone (and not to sync), you need to turn off setup mode. When the Setup screen appears on your computer, on your smartphone, press Cancel (right softkey), and then press Exit (right softkey).

Screen

The screen appears blank

1If this is the first time you are turning on your smartphone, you need to take out and reinsert the battery to turn on the screen (see Replacing the battery). Alternately, connect your smartphone to a wall outlet using the USB AC charger (see Charging the battery).

2If you’re on a call, when the time period specified in Backlight Settings expires, the screen dims; one minute later, the screen automatically turns off.

Press any key except End to wake up the screen. Pressing End hangs up the call.

3Look closely at the screen. If you can see a dim image, try adjusting the

320S C R E E N

Page 320
Image 320
Palm PMG0501000P manual My battery seems to drain quickly, Screen appears blank