TROUBLESHOOTING
RESETTING YOUR SMARTPHONE
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CHAPTER
5To reinstall the software, switch your
smartphone to setup mode and connect
your smartphone to your computer and
follow the onscreen instructions. See
Installing the desktop sync software for
detailed instructions.
.
Resetting your smartphone
Performing a soft reset
Performing a soft reset is similar to
restarting a computer. If your smartphone
is not responding or you have trouble
synchronizing with your computer, a soft
reset may help.
1If your smartphone responds to key
presses, press and hold Power to
turn off your phone.
2If the screen display is on, press
Power to turn off the screen.
3Remove the back panel from your
smartphone.
4Slide the stylus out from its slot.
5Use the stylus tip to gently press the
reset button.
6Wait for the progress bar on the Palm®
logo screen to fill before continuing to
use your smartphone.
7Slide the back panel into place.