Palm PMG0501000P manual My smartphone won’t connect to the mobile network

14

C H A P T E R

T R O U B L E S H O O T I N G

My smartphone won’t connect to the mobile network

1Try the suggestions above for weak signals.

2Turn off your phone and turn it on again (see Turning your smartphone on/off).

3Perform a soft reset (see Performing a soft reset).

My phone seems to turn off by itself

If a system error and reset occur, the phone automatically turns on if it was on before the reset. However, if your smartphone can’t determine if your phone was on before the reset, it does not automatically turn on the phone (see Turning your phone on).

I can’t tell if data services are available

The following icons appear in the title bar to indicate whether data services are available:

Your phone is connected to a 3G UMTS network, but you are not actively transmitting data. You can still make or receive calls.

Your phone is on and a 3G UMTS data connection is active. You can make and receive calls and transmit data simultaneously.

Your phone is connected to a HSDPA UMTS network, but you are not actively transmitting data. You can still make or receive calls.

NOTE In most cases, when your phone is connected to a UMTS network (either 3G or HSDPA) but you are not actively transmitting data, the 3G icon appears. The H icon may appear when your phone is connected to a HSDPA UMTS network, but you are not actively transmitting data.

Your phone is on and an HSDPA UMTS data connection is active. You can make and receive calls and transmit data simultaneously.

322N E T W O R K C O N N E C T I O N