Placing a call on exclusive hold | Panasonic KX-TA308 specification

1.5During a Conversation

PT	• During a 5-party conference, you cannot use this feature.
	• With outside calls, you can put multiple calls on hold. However, with intercom calls, you
PT
	can put only one call on hold. One way around this is to use the Call Park feature. See two
	pages ahead.
PT	• If a call is placed on hold for more than the programmed time, ringing or an alarm tone will
	be heard (Hold Recall/Hold Alarm) and the following displays will be shown. While the
	alarm tone is being sent, the LCD will ﬂash.
	Example:

—When holding extension 111, Mr. Brown: “111: Brown” will be displayed.

—When holding outside (CO) line, CO 1: “Call on CO 1” will be displayed.

SLT	•	If “Hold-2” or “Hold-3” is assigned by System Programming, you must dial “20” after
		ﬂashing the hookswitch.
SLT	•	Only an outside or intercom call can be placed on hold at one time. If you want to hold both
		calls, use the Call Park feature.

☞• 1.5 During a Conversation, “Retrieving a Call on Hold (Call Hold Retrieve)”

•1.5 During a Conversation, “Placing a Call in System Parking Area (Call Park)”

•1.7 Useful Features, “Conference (5-party)”

•See the Installation Manual, Section 3, “Hold”.

Placing a Call on Hold Exclusively (Exclusive Hold)

Prevents other extension users from retrieving your held call. Only the user who held the call can retrieve it.

Placing a call on exclusive hold

PT

During a conversation

HOLD	HOLD	•	The CO or INTERCOM indicator light ﬂashes green
			moderately.
		•	The current call is placed on exclusive hold.
Press HOLD.	Press HOLD again.

•The CO or INTERCOM indicator light ﬂashes green slowly.

•The current call is placed on hold.

Retrieving a call on exclusive hold

PT

CO	INTERCOM	•	The CO or INTERCOM indicator light turns steady green.
	or	•	The held call is released.
		•	The held call is released.

Press the CO or INTERCOM which is on exclusive hold.

Basic Operations

Operations 1-39

Image 47

Panasonic KX-TA308 Placing a Call on Hold Exclusively Exclusive Hold, Placing a call on exclusive hold

Contents

Operating Instructions Telephone System Components Important Information Precautions Introduction Structure of the Manual Description of the Symbols Mainly Used in this Manual Contents Advanced Operations Appendix Section Operations 2Operations Description of the Symbols Used in this ManualBefore Operating What kind of telephone do you use? Operations Before Operating Operating exampleInterrupting an Existing Call Executive Busy Override 4Operations Proprietary Telephone SettingsWhen the display shows the initial programming mode Be sure the telephone is idle and on-hook Outside CO line no Customizing Your Telephone FunctionsPreferred Line Assignment Outgoing 6Operations Preferred Line Assignment IncomingOutside CO Line Ringing Selection Call Waiting Tone Selection Proprietary Telephone Setting Data Default SetIntercom Alert Assignment 8Operations Customizing the Buttons on Your TelephoneChanging the Flexible Buttons Single-CO S-CO Button Line Access Buttons Extension no DSS Direct Station Selection Button10Operations Outside CO line group no Telephone no One-Touch Dialing ButtonConference Button 12Operations FWD/DND Forward/Do Not Disturb ButtonSave Button Log-In/Log-Out Button Restoring the Message Button One-Touch Access for System FeaturesFeature number 14Operations Display Contrast AdjustmentVolume Control Handset Receiver/Ringer/Speaker To adjust the speaker volume Making Calls Using the handsetUsing the Speakerphone Using a DSS Direct Station Selection button Outside Calling Calling an Operator Operator Call Phone no Making Outside Calls Using Automatic Line AccessMaking Outside Calls Using Individual Line Access 18Operations Line group no Flash/RecallWhile hearing any tone, dialing, or talking Outside CO Phone no 20Operations Switching from the handset to handsfree modeSwitching from handsfree to the handset mode Handsfree Operation Dialing Line access code Emergency noMaking Emergency Calls Emergency Call 22Operations Dialing by Simply Pressing a Button One-Touch Dialing System speed dial no Dialing with System Speed Dialing System Speed Dialing Desired no Dialing with Personal Speed Dialing Personal Speed DialingStoring a phone number 24Operations Checking the stored personal speed dialing numbers 26Operations Setting / CancelingDialing by Simply Going Off-Hook Pickup Dialing Redialing the Last Number Dialed Last Number Redial Redialing Automatically Automatic Redial 28Operations Redialing the Saved Number Saved Number RedialStoring During a conversation or while hearing a busy tone If you make an intercom call and hear a busy tone Answering an outside CO line recall SettingCanceling Answering an intercom recall To terminate one party and talk to the other Interrupting an Existing Call Executive Busy OverrideExecutive Busy Override Extension To leave the conference 32Operations Executive Busy Override Outside CO Line To set To cancel 34Operations Receiving CallsReceiving Calls Handsfree Answerback When the SP-PHONE and the Auto ANS/MUTE indicators are offWhen the Auto ANS/MUTE indicator is on 36Operations Picking up a Call Ringing at Another Extension Call PickupDirected Call Pickup Group Call Pickup TAM no Call Retrieving from a TAM Telephone Answering MachineDenying/allowing your call to be picked up Call Pickup Deny While the TAM is answering a call Retrieving a call on hold During a ConversationPlacing a Call on Hold Call Hold Placing a call on hold Retrieving a call on exclusive hold Placing a Call on Hold Exclusively Exclusive HoldPlacing a call on exclusive hold At the other extension Retrieving a Call on Hold Call Hold RetrieveRetrieving an outside call on hold Retrieving an intercom call on hold Parking zone no Placing a Call in System Parking Area Call ParkRetrieving a parked call 42Operations Screened Call TransferUnscreened Call Transfer 30 sec., the call will return to you Transfer Recall Call Transfer using a DSS buttonWith Transfer mode Without Transfer mode 44Operations Line access code Phone no To talk to the new caller by terminating the current call Setting / Canceling for outside callsSetting / Canceling for intercom calls Call Waiting 46Operations To talk to the new party by holding the current call Between two extensions Call SplittingBetween one extension and one outside line Between two outside lines External PagingAll extensions Group Answering a All extensions & External For all extensions Transferring after paging Paging and Transfer50Operations Turning off the Microphone Microphone Mute During a conversation in the handsfree modeWhen microphone mute is established See the Installation Manual, , Microphone Mute 52Operations Before Leaving Your DeskForwarding a Call Call Forwarding All Calls 54Operations Busy or No AnswerTo Outside CO Line At the destination extension Follow Me 56Operations CancelCanceling Call Forwarding at your original extension Lock code Locking Your Telephone Electronic Station LockoutLocking Unlocking 58Operations Extension numberHourminute Month/day During a 2-party conversation Useful FeaturesConference 3-party Establishing a conference 60Operations To talk to the original party while holding the third party SLT 62Operations Conference 5-party During a 3-party conversation 64Operations Leaving a message notiﬁcation Canceling a message notiﬁcationCanceling using the Message button Leaving a Message Notiﬁcation Message Waiting 66Operations When the telephone is idle and on-hookCalling back the message notiﬁcation sender Clearing all message notiﬁcations by the message receiver Account code Making calls with account codes except in the Option modeLine access code Calling with Account Codes Account Code Entry 68Operations Rejecting Incoming Calls Do Not Disturb DND For a PT To set For an SLT To cancel 70Operations Secret Dialing When storing the phone number Hour Minute Alarm Setting Timed Reminder72Operations Checking the set time with a display PT only Stopping the alarm 74Operations Time Day/Night/Lunch ServiceConﬁrming the current mode with a display PT only When the telephone is idle Joining or Leaving a Call Distribution Group Log-In/Log-Out Log-In / Log-Out Using the Log-In/Log-Out buttonLog-In / Log-Out Using the feature number Paging a monitored room Canceling a monitor temporarilyRoom Monitor Monitoring Doorphone no Data Line SecurityMonitoring through a doorphone 78Operations Mixed Station Dialing During a conversation with an outside party External Feature AccessUsing the FLASH/RECALL button Using the feature number 80Operations Self-Extension Number Conﬁrmation KX-T7330 onlyTurning on the Background Music BGM Checking Desired no. Tone modeExtension Button Conﬁrmation KX-T7330 only Pulse to Tone Conversion 82Operations Canceling the Feature Settings Station Feature ClearClearing the current feature settings Alternate Calling Ring/Voice Voice to Ring only Answering a doorphone call When you hear the doorphone ring tone at the extensionDoorphone Call Calling an extension from a doorphone 84Operations Door OpenerTo unlock the door from an assigned extension To unlock the door while talking to the doorphone Listening to a stored message Using the Message Waiting Message buttonSetting no Voice Mail Integration Voice Mail extension no By manual dialing86Operations At another extension Extension password Extension no Phone noMaking a call 88Operations Ringing Pattern SelectionDistinctive Dial Tones Lockout Power Failure Transfer Month Day Day of the week Operator / Manager Service FeaturesDate and Time Setting 90Operations Extension no Hour Electronic Station Lockout Cancel ALLTimed Reminder, Remote Wake-Up Call 92Operations Checking the time setting with a display PT only Playing back a message Outgoing Message OGMRecording a message 94Operations Remote Station Lock For Manual-Lunch mode Time Day/Night/Lunch Service SettingFor Manual-Day mode For Manual-Night mode 96Operations Password Extension Password Set Manager only 98Operations DSS Console FeaturesInitial Settings One-Touch Dialing Assignment One-Touch Access Assignment for System FeaturesFeature no Extension Number Assignment 100Operations To cancel after programmingStation Lock Button Assignment Operator/Manager only One-Touch Dialing Direct Station Dialing With Transfer One-Touch Access for System FeaturesCall Transfer Without Transfer Section Appendix 2Appendix Tone / Ring Tone ListSec LED Indication on the CO Button LED IndicationFlashing light patterns LED Indication on the Intercom Button 4Appendix Feature Number ListFeature Numbers and Additional Required Digits Hhmm Hh hour 01 12 / mm minute 00 6Appendix Feature Numbers Display Example 8Appendix Pressing the FWD/DND or Pause button Account Code Entry 10Appendix Power Failure Transfer TroubleshootingIf a power failure occurs 12Appendix Index-1 Index Index-2 Cancel ALL Index-3 Outside-to-Outside CO-to-CO Line Index-4 Redial After paging Paging and Transfer Index-5 Memo Memo Memo Page Copyright