1.6Before Leaving Your Desk
Forwarding a Call (Call Forwarding)
Automatically transfers incoming calls to another extension or to an external destination. The following types are available.
TYPE | DESCRIPTION | |
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All Calls | All incoming calls are forwarded to another extension. | |
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Busy or No Answer | All incoming calls are forwarded to another extension when you do not | |
answer or when your extension is busy. | ||
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To Outside (CO) Line | All incoming calls are forwarded to an outside (CO) line. | |
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Follow Me | Allows you to set “Call Forwarding — All Calls” feature from another | |
extension. | ||
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Note: You can also set Voice Mail as the forwarding destination. Refer to “Voice Mail Integration” in this manual.
•To cancel the Call Forwarding features, refer to “Cancel” in this feature.
!• Call Forwarding can only be extended to one target telephone. For example, extension A is forwarded to extension B, and if extension B tries to set Call Forwarding to extension C, an alarm tone is heard and the setting is rejected.
If extension B has already set Call Forwarding to extension C, and extension A tries to set Call Forwarding to extension B, the setting will be also rejected.
(Yes)
Ext B
Ext A
Ext C
Ext B
Ext A
(Yes)
Ext C
•If the destination extension has already set “Do Not Disturb”, you cannot forward any calls to the extension.
•There should be at least one extension that can receive calls in the same UCD group.
•When a UCD extension which sets “Call Forwarding” function receives a call, the call will not be forwarded and the system will search for an idle extension in the UCD group first. But if the UCD extension is the last one that can receive the call, it will be forwarded to the assigned extension by “Call Forwarding”.
•Setting a new “Call Forwarding” function (All Calls, Busy or No Answer, etc.) cancels any other “Call Forwarding” functions or the “Do Not Disturb (DND)” function.
•If your entry is valid, confirmation tone 1 (1 beep) is sent. If your entry is the same as previously programmed data, confirmation tone 2 (2 beeps) is sent. Refer to the “Tone List” in the Appendix (Section 2).
•You can call the original extension from the Call Forwarding destination extension (for example, Boss Secretary).
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