Retrieving a Call on Hold Call Hold Retrieve | Panasonic KX-TA308

1.5During a Conversation

!

PT

PT

PT

PT

•During a 5-party conference, you cannot use this feature.

•If a held call is not retrieved within a pre-determined time (default: 30 sec.), ringing will be heard (Hold Recall).

•If an outside call is placed on hold and not retrieved within 30 minutes, it will be automatically disconnected.

•With outside calls, you can put multiple calls on exclusive hold. However, with intercom calls, you can put only one call on exclusive hold.

☞• 1.5 During a Conversation, “Placing a Call on Hold (Call Hold)”

•1.7 Useful Features, “Conference (5-party)”

•See the Installation Manual, Section 3, “Hold”.

Retrieving a Call on Hold (Call Hold Retrieve)

Allows you to retrieve a call that has been placed on hold by another extension.

Retrieving an outside call on hold

PT and SLT

At the other extension

	5	3	outside (CO) line no.
Lift the handset or	Dial 53.		Enter the held outside	Confirmation
press			(CO) line number	tone
SP-PHONE/MONITOR.			(1 through 6).

PT

At the other extension

CO

Press the CO whose indicator is flashing red slowly.

•The CO indicator light turns steady green.

Retrieving an intercom call on hold

PT and SLT

At the other extension

	5	extension no.
Lift the handset or press	Dial 5.	Enter the holding extension	Confirmation tone
SP-PHONE/MONITOR.		number (100 through 199).

!

☞

•“Call Park” and “Exclusive Hold” cannot be retrieved by this feature.

•You can hear a conﬁrmation tone when the call is retrieved by entering the feature number.

•1.5 During a Conversation, “Placing a Call on Hold (Call Hold)”

•See the Installation Manual, Section 3, “Hold”.

1-40Operations

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Panasonic KX-TA308 Retrieving a Call on Hold Call Hold Retrieve, Retrieving an outside call on hold, 40Operations

Contents

Operating Instructions System Components Telephone Important Information Precautions Description of the Symbols Mainly Used in this Manual Introduction Structure of the Manual Contents Advanced Operations Appendix Section Operations Description of the Symbols Used in this Manual Before Operating What kind of telephone do you use?2Operations Before Operating Operating example Interrupting an Existing Call Executive Busy OverrideOperations Proprietary Telephone Settings When the display shows the initial programming modeBe sure the telephone is idle and on-hook 4Operations Customizing Your Telephone Functions Preferred Line Assignment OutgoingOutside CO line no Preferred Line Assignment Incoming Outside CO Line Ringing Selection6Operations Proprietary Telephone Setting Data Default Set Intercom Alert AssignmentCall Waiting Tone Selection Customizing the Buttons on Your Telephone Changing the Flexible Buttons8Operations Line Access Buttons Single-CO S-CO Button DSS Direct Station Selection Button 10OperationsOutside CO line group no Extension no One-Touch Dialing Button Conference ButtonTelephone no FWD/DND Forward/Do Not Disturb Button Save ButtonLog-In/Log-Out Button 12Operations One-Touch Access for System Features Feature numberRestoring the Message Button Display Contrast Adjustment Volume Control Handset Receiver/Ringer/Speaker14Operations To adjust the speaker volume Using the handset Using the SpeakerphoneUsing a DSS Direct Station Selection button Making Calls Calling an Operator Operator Call Outside Calling Making Outside Calls Using Automatic Line Access Making Outside Calls Using Individual Line Access18Operations Phone no Flash/Recall While hearing any tone, dialing, or talkingOutside CO Phone no Line group no Switching from the handset to handsfree mode Switching from handsfree to the handset modeHandsfree Operation 20Operations Line access code Emergency no Making Emergency Calls Emergency CallDialing Dialing by Simply Pressing a Button One-Touch Dialing 22Operations Dialing with System Speed Dialing System Speed Dialing System speed dial no Dialing with Personal Speed Dialing Personal Speed Dialing Storing a phone number24Operations Desired no Checking the stored personal speed dialing numbers Setting / Canceling Dialing by Simply Going Off-Hook Pickup Dialing26Operations Redialing Automatically Automatic Redial Redialing the Last Number Dialed Last Number Redial Redialing the Saved Number Saved Number Redial StoringDuring a conversation or while hearing a busy tone 28Operations If you make an intercom call and hear a busy tone Setting CancelingAnswering an intercom recall Answering an outside CO line recall Interrupting an Existing Call Executive Busy Override Executive Busy Override ExtensionTo leave the conference To terminate one party and talk to the other Executive Busy Override Outside CO Line 32Operations To set To cancel Receiving Calls Receiving Calls34Operations When the SP-PHONE and the Auto ANS/MUTE indicators are off When the Auto ANS/MUTE indicator is onHandsfree Answerback Picking up a Call Ringing at Another Extension Call Pickup Directed Call PickupGroup Call Pickup 36Operations Call Retrieving from a TAM Telephone Answering Machine Denying/allowing your call to be picked up Call Pickup DenyWhile the TAM is answering a call TAM no During a Conversation Placing a Call on Hold Call HoldPlacing a call on hold Retrieving a call on hold Placing a Call on Hold Exclusively Exclusive Hold Placing a call on exclusive holdRetrieving a call on exclusive hold Retrieving a Call on Hold Call Hold Retrieve Retrieving an outside call on holdRetrieving an intercom call on hold At the other extension Placing a Call in System Parking Area Call Park Retrieving a parked callParking zone no Screened Call Transfer Unscreened Call Transfer42Operations Call Transfer using a DSS button With Transfer modeWithout Transfer mode 30 sec., the call will return to you Transfer Recall Line access code Phone no 44Operations Setting / Canceling for outside calls Setting / Canceling for intercom callsCall Waiting To talk to the new caller by terminating the current call To talk to the new party by holding the current call 46Operations Call Splitting Between one extension and one outside lineBetween two outside lines Between two extensions Paging All extensionsGroup External All extensions & External Answering a Transferring after paging Paging and Transfer 50OperationsFor all extensions During a conversation in the handsfree mode When microphone mute is establishedSee the Installation Manual, , Microphone Mute Turning off the Microphone Microphone Mute Before Leaving Your Desk Forwarding a Call Call Forwarding52Operations All Calls Busy or No Answer To Outside CO Line54Operations Follow Me At the destination extension Cancel Canceling Call Forwarding at your original extension56Operations Locking Your Telephone Electronic Station Lockout LockingUnlocking Lock code Extension number HourminuteMonth/day 58Operations Useful Features Conference 3-partyEstablishing a conference During a 2-party conversation To talk to the original party while holding the third party 60Operations SLT Conference 5-party 62Operations During a 3-party conversation 64Operations Canceling a message notiﬁcation Canceling using the Message buttonLeaving a Message Notiﬁcation Message Waiting Leaving a message notiﬁcation When the telephone is idle and on-hook Calling back the message notiﬁcation senderClearing all message notiﬁcations by the message receiver 66Operations Making calls with account codes except in the Option mode Line access codeCalling with Account Codes Account Code Entry Account code 68Operations For a PT To set For an SLT To cancel Rejecting Incoming Calls Do Not Disturb DND 70Operations When storing the phone number Secret Dialing Alarm Setting Timed Reminder 72OperationsHour Minute Stopping the alarm Checking the set time with a display PT only Time Day/Night/Lunch Service Conﬁrming the current mode with a display PT onlyWhen the telephone is idle 74Operations Log-In / Log-Out Using the Log-In/Log-Out button Log-In / Log-Out Using the feature numberJoining or Leaving a Call Distribution Group Log-In/Log-Out Canceling a monitor temporarily Room MonitorMonitoring Paging a monitored room Data Line Security Monitoring through a doorphoneDoorphone no Mixed Station Dialing 78Operations External Feature Access Using the FLASH/RECALL buttonUsing the feature number During a conversation with an outside party Self-Extension Number Conﬁrmation KX-T7330 only Turning on the Background Music BGM80Operations Desired no. Tone mode Extension Button Conﬁrmation KX-T7330 onlyPulse to Tone Conversion Checking Canceling the Feature Settings Station Feature Clear Clearing the current feature settingsAlternate Calling Ring/Voice Voice to Ring only 82Operations When you hear the doorphone ring tone at the extension Doorphone CallCalling an extension from a doorphone Answering a doorphone call Door Opener To unlock the door from an assigned extensionTo unlock the door while talking to the doorphone 84Operations Using the Message Waiting Message button Setting noVoice Mail Integration Listening to a stored message By manual dialing 86OperationsVoice Mail extension no Extension password Extension no Phone no Making a callAt another extension Ringing Pattern Selection Distinctive Dial Tones88Operations Power Failure Transfer Lockout Operator / Manager Service Features Date and Time Setting90Operations Month Day Day of the week Electronic Station Lockout Cancel ALL Timed Reminder, Remote Wake-Up CallExtension no Hour Checking the time setting with a display PT only 92Operations Outgoing Message OGM Recording a messagePlaying back a message Remote Station Lock 94Operations Time Day/Night/Lunch Service Setting For Manual-Day modeFor Manual-Night mode For Manual-Lunch mode 96Operations Extension Password Set Manager only Password DSS Console Features Initial Settings98Operations One-Touch Access Assignment for System Features Feature noExtension Number Assignment One-Touch Dialing Assignment To cancel after programming Station Lock Button Assignment Operator/Manager only100Operations Direct Station Dialing One-Touch Dialing One-Touch Access for System Features Call TransferWithout Transfer With Transfer Section Appendix Tone / Ring Tone List Sec2Appendix LED Indication Flashing light patternsLED Indication on the Intercom Button LED Indication on the CO Button Feature Number List Feature Numbers and Additional Required Digits4Appendix Hhmm Hh hour 01 12 / mm minute 00 Feature Numbers 6Appendix Display Example 8Appendix Pressing the FWD/DND or Pause button Account Code Entry 10Appendix Troubleshooting If a power failure occursPower Failure Transfer 12Appendix Index Index-1 Cancel ALL Index-2 Outside-to-Outside CO-to-CO Line Index-3 Redial Index-4 Index-5 After paging Paging and Transfer Memo Memo Memo Page Copyright