Paradyne SNMP DSU, 7610 manual Troubleshooting, Device Messages 2 What Message Indicates What To Do

Messages and Troubleshooting

Table 8-1. Device Messages (2 of 2)

Device Message	What Message Indicates	What To Do
Password Matching	Password entered in the	H Try again.
Error ± Re-enter	Re-enter Password field of	H Contact your system
Password	the Administer Logins
		administrator to verify your
	screen does not match
		password.
	what was entered in the
	Password field.
Please Wait	Command takes longer	Wait until message clears.
	than 5 seconds.
Test Active	A test is running and no	H Contact service provider if test
	higher priority health and	initiated by the network.
	status messages exist.	H Wait until the other test ends
		and message clears.
		H Cancel all tests from the Test
		screen.
		H Stop the test from the same
		screen the test was started
		from.

Troubleshooting

This DSU is designed to provide you with many years of trouble-free service. If a problem occurs, however, refer to Table 8-2 for possible solutions.

Table 8-2. Troubleshooting (1 of 2)

Symptom	Possible Cause	Solutions
Alarm LED is on.	One of several alarm	Refer to Health and Status
	conditions exists. Health	Messages, Table 6-1, for
	and Status displays the	recommended action.
	alarm condition.
Cannot access the	Login or password is	1.	Power the DSU on and off and
DSU via the ATI.	incorrect, Terminal port is		try again.
	misconfigured, or the DSU	2.	If problem recurs, try to access
	otherwise configured so it
			the ATI through a Telnet session,
	prevents access.
			if enabled.
		3.	Do a Device Reset. Refer to the
			Device Reset section of
			Chapter 7.
Device Fail appears	The DSU detects an	H	Power the DSU off and on and
on the System and	internal hardware failure.		try again.
Test Status screen		H	Contact your service
under Self-Test
			representative.
results.

7610-A2-GB20-10 November 1997 8-5