Table of Contents
Polycom, Inc xi
Notification Settings ...........................................................................................................19-39
Logger Diagnostic Files .....................................................................................................19-41
Information Collector .........................................................................................................19-42
Standard Security Mode ............................................................................................19-42
Using the Information Collector ..............................................................................19-43
Step 1: Creating the Information Collector Compressed File .............................. 19-44
Step 2: Saving the Compressed File .........................................................................19-45
Step 3: Viewing the Compressed File ......................................................................19-45
Auditor .................................................................................................................................19-45
Auditor Files ................................................................................................................19-45
Auditor Event History File Storage .................................................................19-45
Retrieving Auditor Files ....................................................................................19-46
Auditor File Viewer ...................................................................................................19-47
Audit Events ................................................................................................................19-49
Alerts and Faults .................................................................................................19-49
Transactions .........................................................................................................19-51
ActiveX Bypass ...................................................................................................................19-52
Installing ActiveX .......................................................................................................19-52
Resetting the Collaboration Server (RMX) .....................................................................19-54
System Configuration Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-1Modifying System Flags ......................................................................................................20-1
Manually Adding and Deleting System Flags .......................................................20-10
Manually Adding Flags to the CS_MODULE_PARAMETERS Tab ...........20-20
Deleting a Flag ....................................................................................................20-20
Auto Layout Configuration ......................................................................................20-21
Customizing the Default Auto Layout ............................................................20-21
Automatic Password Generation Flags ...................................................................20-23
Guidelines ............................................................................................................20-23
Enabling the Automatic Generation of Passwords .......................................20-24
Collaboration Server Hardware Monitoring . . . . . . . . . . . . . . . . . . . . 21-1Viewing the Status of the Hardware Components ..........................................................21-1
Hardware Monitor Pane Tool bar ......................................................................21-2
Viewing the Properties of RMX 1800 Hardware Components ......................................21-2
Resetting the RMX 1800 DSP cards ............................................................................21-7
Temperature Thresholds .............................................................................................21-8
Appendix A - Disconnection Causes . . . . . . . . . . . . . . . . . . . . . . . . . . A-1IP Disconnection Causes ......................................................................................................A-1
Appendix B - Active Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1Appendix C - CDR Fields - Unformatted File . . . . . . . . . . . . . . . . . . . . C-1The Conference Summary Record ......................................................................................C-2
Event Records ........................................................................................................................C-3
Standard Event Record Fields .....................................................................................C-3
Event Types ....................................................................................................................C-4
Event Specific Fields ...................................................................................................C-10
Disconnection Cause Values ..............................................................................................C-33