Table of Contents
Polycom, Inc v
Modifying Participants in the Address Book ...........................................................8-15
Deleting Participants from the Address Book ..........................................................8-15
Copying or Moving a Participant ..............................................................................8-16
Searching the Address Book .......................................................................................8-17
Filtering the Address Book .........................................................................................8-17
Filtering Address Book Data Using a Predefined Pattern ..............................8-18
Filtering Address Book Data Using a Custom Pattern ...................................8-19
Clearing the Filter .................................................................................................8-20
Obtaining the Display Name from the Address Book ....................................................8-21
Guidelines ......................................................................................................................8-21
Guidelines ..............................................................................................................8-21
Enabling and Disabling the Obtain Display Name from Address Book
Feature ............................................................................................................................8-21
Enabling and Disabling the Obtain Display Name from Address Book
Feature ....................................................................................................................8-21
Importing and Exporting Address Books .........................................................................8-23
Exporting an Address Book ........................................................................................8-23
Importing an Address Book ........................................................................................8-23
Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Guidelines ........................................................................................................................9-1
Resources .................................................................................................................9-1
Reservations ............................................................................................................9-2
Using the Reservation Calendar ...........................................................................................9-3
Toolbar Buttons .......................................................................................................9-3
Reservations Views ........................................................................................................9-4
Week View ...............................................................................................................9-4
Day View .................................................................................................................9-4
Today View .............................................................................................................9-4
List View ..................................................................................................................9-5
Changing the Calendar View .......................................................................................9-6
Scheduling Conferences Using the Reservation Calendar ...............................................9-8
Creating a New Reservation .........................................................................................9-8
Managing Reservations .......................................................................................................9-14
Guidelines ......................................................................................................................9-14
Viewing and Modifying Reservations .......................................................................9-14
Using the Week and Day views of the Reservations Calendar ..................... 9-14
Adjusting the Start Times of all Reservations ..........................................................9-16
Deleting Reservations ..................................................................................................9-17
Searching for Reservations using Quick Search ......................................................9-18
Operator Assistance & Participant Move . . . . . . . . . . . . . . . . . . . . . 10-1
Operator Conferences ..........................................................................................................10-1
Defining the Components Enabling Operator Assistance .....................................10-2
Defining a Conference IVR Service with Operator Assistance Options .......10-3
Defining an Entry Queue IVR Service with Operator Assistance Options ..10-5
Defining a Conference Profile for an Operator Conference ...........................10-6
Starting an Ongoing Operator Conference .......................................................10-8