Polycom® RMX 1800 Administrator’s Guide
15-34 Polycom, Inc.
Volume Control of IVR Messages, Roll Call and Music
The volume of IVR music, and IVR messages is controlled by the following system flags:
•IVR_MUSIC_VOLUME
•IVR_MESSAGE_VOLUME
To control the volume of IVR music, Roll Call and messages:
>> Modify the values of the System Flags listed in Table 15-13 by click ing the menu Setup >
System Configuration.
If these flags do not appear in the System Flags list, they must be manually added.
For more information see "System Configuration Flags” on page 22-1.
Table 15-13 System Flags – IVR Volume Control
Flag Description
IVR_MUSIC_VOLUME The volume of the IVR music played when a single participant is
connected to the conference varies according to the value of this
flag.
Possible value range: 0-10 (Default: 2).
0 – disables playing the music
1 – lowest volume
10 – highest volume
IVR_MESSAGE_VOLUME The volume of IVR messages varies according to the value of this
flag.
Possible value range: 0-10 (Default: 2).
0 – disables playing the IVR messages
1 – lowest volume
10 – highest volume
Note:
It is not recommended to disable IVR messages by setting the
flag value to 0.
The following System Flags do not require an MCU reset:
•IVR_MESSAGE_VOLUME
•IVR_MUSIC_VOLUME
For all other flag changes, the MCU must be reset for the modified flag settings (including deletion)
to take effect.