Polycom RMX 1800 Conference Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1, Conference and Participant Monitoring . . . . . . . . . . . . . . . . . . . . . . . 12-1, Recording Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1

Polycom® RMX™ 1800 Administrator’s Guide
vi Polycom, Inc
Saving an Operator Conference to a Template ...............................................10-11
Starting an Operator Conference from a Template ........................................10-12
Monitoring Operator Conferences and Participants Requiring Assistance .......10-13
Requesting Help ..................................................................................................10-13
Participant Alerts List .........................................................................................10-14
Audible Alarms ...................................................................................................................10-14
Using Audible Alarms .......................................................................................10-14
Moving Participants Between Conferences ....................................................................10-15
Moving Participants Options ....................................................................................10-16
Conference Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Guidelines ..............................................................................................................11-1
Using Conference Templates ..............................................................................................11-2
Toolbar Buttons .....................................................................................................11-2
Creating a New Conference Template ...............................................................................11-4
Creating a new Conference Template from Scratch ................................................11-4
Saving an Ongoing or AVC-based CP Operator Conference as a Template .......11-7
Starting an Ongoing Conference From a Template .........................................................11-8
Starting an Operator Conference from a Template (AVC Conferencing) ....11-9
Scheduling a Reservation From a Conference Template ...............................................11-9
Deleting a Conference Template ......................................................................................11-11
Exporting and Importing Conference Templates ..........................................................11-11
Exporting Conference Templates .............................................................................11-12
Exporting All Conference Templates from an MCU .....................................11-12
Exporting Selected Conference Templates ......................................................11-14
Importing Conference Templates .............................................................................11-15
Conference and Participant Monitoring . . . . . . . . . . . . . . . . . . . . . . . 12-1
General Monitoring ..............................................................................................................12-2
Conference Level Monitoring .............................................................................................12-2
Viewing the Properties of an Ongoing CP Conference ...........................................12-2
Monitoring Operator Conferences and Participants Requiring Assistance
(CP Conferences) .........................................................................................................12-12
Requesting Help ..................................................................................................12-12
Request to Speak .................................................................................................12-13
Participant Alerts List .........................................................................................12-14
Participant Level Monitoring ............................................................................................12-15
Displaying Participants Properties ...........................................................................12-15
IP Participant Properties ............................................................................................12-15
Monitoring SIP BFCP Content ..........................................................................12-26
Detecting SIP Endpoint Disconnection ....................................................................12-27
Recording Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
Creating Multiple Virtual Recording Rooms on the RSS ................................................13-2
Configuring the Collaboration Server to Enable Recording ..........................................13-2
Defining the Recording Link .......................................................................................13-2
Enabling the Recording Features in a Conference IVR Service .............................13-4
Enabling the Recording in the Conference Profile ...................................................13-5
Recording Link Encryption .........................................................................................13-7