Polycom RSS 4000 manual UI Customization, IVR Customization, To customize the IVR information

Models: RSS 4000 3725-32870-002

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Chapter 4 – Administrator Configuration

Parameter

Description

Max Recording Ports

The maximum number of recordings ports supported by

the system.

 

 

 

 

 

Max Live Steaming

The maximum number of live streaming ports supported by

Ports

the system.

 

 

 

Max RTSP Sessions

The maximum number of Web video-on-demand

supported by the system. Reach up to 200.

 

 

 

 

Indicates whether the AES encryption function of the

 

device is activated. This is a free option, but limited to only

Encryption

countries. You can only use it after obtaining the License

 

and activating it. When the encryption function is activated,

 

displays, and otherwise

displays.

 

 

 

Indicates whether the high resolution live streaming

 

function of the device is activated. This is a charged

 

function. You can only use it after purchasing the License

HD Live Streaming

and activating it. Once this function is activated, the device

 

can live stream 720p resolution videos. This license also

 

increases the Web streaming capacity from 100 to 200

 

simultaneous unicast connections.

 

 

 

You may enter the obtained activation key in the Activation Key text box of the page, and click Update to activate Polycom® RSS™ 4000 system or charged functions. Click Polycom Resource Center link to enter the Polycom Resource Center and obtain the activation key.

UI Customization

Polycom® RSS™ 4000 system IVR information, Web Management interface Logo, endpoint interface language, background picture and system name can be customized to meet your organization needs.

Click Admin>UI Customization in the menu bar at the top of the page to enter the UI Customization page.

IVR Customization

Polycom® RSS™ 4000 provides Interactive Voice Response (IVR) service. After the endpoint dials the Polycom® RSS™ 4000 system and gets connected, you can hear different IVR voice prompts when you receive the endpoint menu from the operation system.

To customize the IVR information:

1Click Admin>UI Customization in the menu bar at the top of the page.

2Select the IVR information to be replaced and corresponding language option in Select IVR Message to Play in the IVR Message area.

3Click Open to select the audio file to be uploaded.

The audio file to be uploaded must be in PCM format, and the sampling frequency must be 16 or 32 KHz, 16bit, and stereo or mono.

4Click Upload to upload the audio file.

After the file is uploaded successfully, you can click the corresponding

Play/Stop button to test and play the prompt voice and verify if the file replacement is successful.

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Polycom RSS 4000, 3725-32870-002 manual UI Customization, IVR Customization, To customize the IVR information