Chapter 4 – Administrator Configuration
3Click License Agreement on the Upgrade/Reboot System page and read the license agreement. You need to select Agree to continue the upgrade.
4Click the Browse button, select the first upgrade pack (Part1), and click Download File.
5A popup alert box will ask you whether to continue or not. Click Yes.
6Click Restart button on the page to restart the system.
7
8Select the second upgrade pack (Part2), and then click Open.
9After uploading the file, confirm to restart the system in a popup System Reboot box.
To activate the upgraded system:
1Log in the Web configuration interface after the system is restarted. You are brought to the Product Activation page and prompted to activate the device.
2Click Polycom Resource Center link to enter the Polycom Resource Management Center.
3Enter your Email address and password in the login box, and click Login. If you are a new user, click the Register for An Account link to be registered.
4After successful login, click Service &
5Follow the page prompts step by step to generate the Key Code required for system upgrade.
If you are required to enter the serial number of the device, you can find it from the manual attached with Polycom® RSS™ 4000 unit.
6Go back to the Product Activation page, enter the activation key you obtained into Activation Key box, and click Save.
7Confirm to restart the system in a popup System Reboot box.
Log in to the Web interface after the system is restarted and enter Admin>Product Activation where the system software version is shown to be 6.0. This means that the system has upgraded successfully and is ready for use.
Version 5.0 remaining operation
After upgrading the system to Version 6.0, it will only retain the previous IP address from Version 5.0 and restore other configurations to the default configuration. As Version 5.0 original system files and recorded archives remain after upgrading, users can either import the Version 5.0 recorded files into upgraded system or restore from the Version 6.0 to Version 5.0. After upgrading the system to Version 6.0, half of hard disk space (500G) will be used for storing files under v5.0. If you need more free space after upgrading, please choose to clear v5.0 files. After deleting v5.0 files, the system cannot be restored from v6.0 to v5.0 again.
