Polycom SIP 3.1 manual Voice Mail Integration, Central, boot server, sip.cfg, phone1.cfg, Local

Administrator’s Guide SoundPoint IP / SoundStation IP

Voice Mail Integration

The phone is compatible with voice mail servers. The subscribe contact and callback mode can be configured per user/registration on the phone. The phone can be configured with a SIP URL to be called automatically by the phone when the user elects to retrieve messages. Voice mail access can be configured to be through a single key press (for example, the Messages key on the SoundPoint IP 430, 500, 501, 550, 560, 600, 601, 650, and 670). A message-waiting signal from a voice mail server triggers the message-waiting indicator to flash and the call waiting audio tone is played through the active audio path.

Configuration changes can performed centrally at the boot server or locally:

Central	Configuration file:	For one-touch voice mail access, enable the “one-touch voice mail”
(boot server)	sip.cfg	user preference.
		• For more information, refer to User Preferences <up/> on page
		A-25.
	Configuration file:	For one-touch voice mail access, bypass instant messages to remove
	phone1.cfg	the step of selecting between instant messages and voice mail after
		pressing the Messages key on the SoundPoint IP 430, 500, 501, 550,
		560, 600, 601, 650, and 670 (Instant messages are still accessible
		from the Main Menu).
		On a per-registration basis, specify a subscribe contact for solicited
		NOTIFY applications, a callback mode (self call-back or another
		contact), and the contact to call when the user accesses voice mail.
		• For more information, refer to Messaging <msg/> on page A-119.
Local	Web Server	For one-touch voice mail access, enable the “one-touch voice mail”
	(if enabled)	user preference and bypass instant messages to remove the step of
		selecting between instant messages and voice mail after pressing the
		Messages key on the SoundPoint IP 430, 500, 501, 550, 560, 600,
		601, 650, and 670 (Instant messages are still accessible from the
		Main Menu).
		Navigate to http://<phoneIPAddress>/coreConf.htm#us
		On a per-registration basis, specify a subscribe contact for solicited
		NOTIFY applications, a callback mode (self call-back or another
		contact) to call when the user accesses voice mail.
		Navigate to http://<phoneIPAddress>/reg.htm
		Changes are saved to local flash and backed up to <Ethernet
		address>-phone.cfgon the boot server. Changes will permanently
		override global settings unless deleted through the Reset Local
		Config menu selection and the <Ethernet address>-phone.cfg is
		removed from the boot server.

4 - 54