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Polycom SIP 3.1 manual Manual Log Upload

Models: SIP 3.1

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Manual Log Upload

Troubleshooting Your SoundPoint IP / SoundStation IP Phones

The following figure shows an example of a configuration file and the resulting log file.

Manual Log Upload

If you want to look at the log files without having to wait for the phone to upload them (which could take as long as 24 hours or more), initiate an upload by pressing correct combination of keys on the phone.

For more information, refer to Multiple Key Combinations on page C-10.

When the log files are manually uploaded, the word “now” is inserted into the name of the file, for example, 0004f200360b-now-boot.log .

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Polycom SIP 3.1 manual Manual Log Upload, For more information, refer to Multiple Key Combinations on page C-10

Contents

August, 2008 Edition 1725-11530-310 Rev. A SIP Patent Information Trademark InformationDisclaimer Copyright NoticeAbout This Guide Administrator’s Guide SoundPoint IP / SoundStation IP 3 Setting up Your System Contents4 Configuring Your System About This GuideCall Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Called Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Calling Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Connected Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Context Sensitive Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Customizable Audio Sound Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Message Waiting Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Distinctive Incoming Call Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Distinctive Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Distinctive Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Handset, Headset, and Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Local Contact Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Local Digit Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Microphone Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Soft Key Activated User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Time and Date Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Idle Display Animation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Graphic Display Backgrounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 Automatic Off-Hook Call Placement . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Call Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Local / Centralized Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 Directed Call Pick-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21 Group Call Pick-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 Call Park/Retrieve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 Last Call Return Contents 5 Troubleshooting Your SoundPoint IP / SoundStation IP Phones Page C Miscellaneous Administrative Tasks . . . . . . . . . . . . . . . . . . C-1 SoundPoint IP Desktop Phones Introducing the SoundPoint IP / SoundStation IP FamilySoundPoint IP Desktop Phones SoundStation IP Conference Phones The currently supported desktop phones are SoundPoint IP Administrator’s Guide SoundPoint IP / SoundStation IPSoundPoint IP 320/330 SoundPoint IP Introducing the SoundPoint IP / SoundStation IP Family SoundPoint IP SoundPoint IP 550/560 SoundPoint IP 600/601Administrator’s Guide SoundPoint IP / SoundStation IP SoundStation IP Conference PhonesSoundPoint IP SoundPoint IP SoundStation IP SoundStation IP The currently supported conference phones are SoundStation IPIntroducing the SoundPoint IP / SoundStation IP Family Key Features of Your SoundPoint IP / SoundStation IP Phones Dual auto-sensing 10/100/1000baseT Ethernet ports Administrator’s Guide SoundPoint IP / SoundStation IP Available Features New Features in SIP Where SoundPoint IP / SoundStation IP Phones FitOverview Session Initiation Protocol Application ArchitectureSoundPoint IP / SoundStation IP Phones on page Where SoundPoint IP / SoundStation IP Phones FitSession Initiation Protocol Application Architecture BootROMConfiguration Resource Files bootROM Application Application BootROM and Application Wrapper ConfigurationMaster Configuration Files Application Configuration Files Master Configuration FilesCentral Provisioning Application Configuration FilesThe application files are Resource Files Manual ConfigurationAvailable Features Last Call Return-The phone allows call server-based last call return Advanced Features Microsoft Live Communications ServerVoice Mail Integration-Compatible with voice mail servers IP Type-of-Service-Allows for the setting of TOS settings New Features in SIP Microbrowser-An XML API allows for the creation of more advanced applications Setting Up the Network Setting Up the Boot Server Setting up Your SystemDeploying Phones From the Boot Server Upgrading SIP Application DHCP or Manual TCP/IP Setup Setting Up the NetworkFor more information on DHCP options, go to Supported Provisioning Protocols Resetting to Factory Defaults Modifying the Network ConfigurationCertificate Authority List on page C-1 Main Menu DHCP Menu Server Menu Ethernet Menu Syslog Menudiscussed in DHCP or Manual TCP/IP Setup on page Main MenuNote Disabled when DHCP client is disabled Note Disabled when DHCP client is enabledThe DHCP menu is accessible only when the DHCP client is enabled. The DHCP Menufollowing DHCP configuration parameters can be modified on the DHCP menuName PossibleValues DescriptionNote Active FTP is not supported for bootROM version Server MenuServer Option DHCP on page C-23using the method specified in RFC password these characters if they are correctly escapedpassword, this will be ignored Boot Server on pageSyslog Menu Ethernet Menusetting setting unless you want to disable the PC portSetting Up the Boot Server information, contact your Certified Polycom Reseller Boot Server Security Policy Deploying Phones From the Boot Serversip.cfg phone1.cfg 000000000000.cfg 000000000000-directory~.xml SoundPointIPWelcome.wavProvisioning Phones To deploy phones from the boot serverSIP/ on page A-10 Configuration on page A-4phoneMACaddress.cfg For example, replace the reference to sip.cfg with sip650.cfg Two SoundStation IP family conference phone daisy-chained together Provisioning SoundStation IP 7000 Phones Using CLinkSupporting SoundPoint IP and SoundStation IP Phones Upgrading SIP ApplicationSupporting SoundPoint IP 300 and 500 Phones 1. Do one of the following steps Administrator’s Guide SoundPoint IP / SoundStation IP Setting Up Basic Features Configuring Your SystemSetting Up Basic Features Setting Up Advanced Features Setting Up Audio Features Setting Up Security FeaturesEthernet Switch Graphic Display Backgrounds Connected Party Identification Context Sensitive Volume ControlAutomatic Off-Hook Call Placement Call Hold Call Transfer Customizable Audio Sound Effects Message Waiting IndicationCall Log Call TimerCall Waiting A-113Calling Party Identification Called Party IdentificationMissed Call Notification A-25Connected Party Identification Context Sensitive Volume ControlCustomizable Audio Sound Effects serverMissedCall/ on page A-112Distinctive Incoming Call Treatment Message Waiting IndicationDistinctive Call Waiting Distinctive RingingHandset, Headset, and Speakerphone Do Not DisturbFor more information, refer to Call Handling Configuration call A-116menu Settings Basic Preferences Headset Headet Local Contact DirectorySettings menu Settings Advanced Admin Settings Phone Settings?xml version=”1.0” encoding=”UTF-8” standalone=”yes” ? directory Local Contact Directory File FormatlbMr/lb lnDoe/ln fnJohn/fn Note In some cases, this will be less than 40 characters due to Note The label of a contact directory item is by default the labelUTF-8’s variable length encoding space is added between first and last namesNote If auto-divert is enabled, it has precedence over auto-reject Local Digit MapNote If auto-divert is also enabled, it has precedence over Note On the SoundPoint IP 330/320 and the SoundStation IPSoft Key Activated User Interface Microphone MuteSpeed Dial boot server Time and Date Displayboot server CentralIdle Display Animation Ethernet SwitchIP330/, IP400/, IP500/, IP600/, IP4000/, and IP7000/ on page A-81Graphic Display Backgrounds SoundPoint IP Switch - Port PrioritiesCall Hold Automatic Off-Hook Call PlacementFor more information, refer to Automatic Off-Hook Call Placement autoOffHook/ on page A-112hold/localReminder/ on page A-67 Call TransferManage Conferences Local / Centralized ConferencingFor more information, refer to Call Handling Configuration call For more information, refer to Call Handling Configuration callCall Forward Directed Call Pick-Up Configurable Feature Keys Multiple Line Keys per Registration Setting Up Advanced FeaturesGroup Call Pick-Up Call Park/RetrieveEnhanced Feature Keys Configurable Soft Keys Customizable Fonts and Indicators Instant MessagingAccess URL in SIP Message Static DNS Cache Bridged Line Appearance Busy Lamp FieldFeature Key Layouts on page C-12 Configurable Feature KeysMultiple Call Appearances Multiple Line Keys per Registrationboot server boot serverShared Call Appearances A-67 Bridged Line Appearanceboot server Busy Lamp FieldCentral sip.cfgechnicalBulletinspub.html Customizable Fonts and IndicatorsMultilingual User Interface Instant MessagingThis feature is not available on SoundPoint IP 301 phones languages to those included with the distribution on page A-23 Downloadable FontsMicrobrowser Synthesized Call Progress Tonessaf/ on page A-30 Call Progress Patterns on page A-33boot server Real-Time Transport Protocol PortsCentral sip.cfgCorporate Directory Network Address Translationnat/ on page A-120 Persistency Settings Basic Preferences Corporate Directory ViewDirectory Access Protocol LDAP Technical Specification Road Map Configuration File ExampleCorporate Directory LDAP Attributes Browsing the Corporate Directory Corporate Directory LDAP AttributesRecording and Playback of Audio Calls Configuration File ExamplePower Adapter Multi-Interface Module Daisy-Chaining PhonesInterconnect Cable 25-footProvisioning Phones Over CLink Enhanced Feature Key Definition Language Macro Definition Enhanced Feature KeysConfiguration File Changes Useful Tips Examples Enhanced Feature Key Definition LanguageThis element describes behavior of enhanced feature key efklistThis element contains the following parameters Note If you exceed the phone physical layout textthis parameter is omitted, the default is INVITE efkpromptdisabled or invalid, the macro execution fails Note This parameter is included for backwardsSpecial Characters versionMacro Action Prompt Macro Substitution Expanded Macros Macro DefinitionMacro Action The action.string in the efklist element can be defined by eitherPrompt Macro Substitution Expanded Macros Configuration File ChangesContact Directory File Format on page Useful Tips“!” and “” macro prefixes cannot be mixed in the same macro line ExamplesEnhanced Feature Key XML Files Configuration File ChangesAction String Example Speed Dial ExampleContact Directory Changes Using Call Park KeyConfigurable Soft Keys MyStatus and Buddies Hold, Transfer, and Conference New Call End Call Split Join ForwardTo disable the New Call soft key Configuration File ExamplesTo map a chained list of actions to a soft key To map the Do Not Disturb Enhanced Feature Key sequence to a soft keyyour call server boot server Voice Mail IntegrationCentral sip.cfgServer server/ on page A-7 Multiple RegistrationsServer Redundancy Automatic Call Distributionserver/ on page A-7, and Registration reg/ on page A-107 DNS SIP Server Name Resolution For Outgoing Calls INVITE Fallback Behavior When the Primary Server Connection FailsPhone Operation for Registration Phone ConfigurationRecommended Practices for Fallback Deployments Presencesection, Microsoft Live Communications Server 2005 Integration Microsoft Live Communications Server 2005 IntegrationExamples on page roamingbuddies/ on page A-122 Configuration File Examplesroamingprivacy/ on page A-123 Refer to Roaming Privacy roamingprivacy/ on page A-123 Refer to Roaming Buddies roamingbuddies/ on page A-122For example, reg.1.auth.password = Password2 For example, voIpProt.server.1.address = lcs2005.localRefer to Roaming Buddies roamingbuddies/ on page A-122 Web Content Examples User Interface Signaling Changes Access URL in SIP MessageWeb Content Examples Refer to Roaming Privacy roamingprivacy/ on page A-123Web Content Retrieval Web Content Status IndicationUser Interface SoundPoint IP 330 Graphic Display SoundPoint IP 550 Graphic DisplaySignaling Changes Settings MenuAccess-URL http//server.polycom.com/content23456.xhtmlexpires=60 Static DNS CacheConfiguration File Examples Examplereg.1.address=1001 reg.1.server.1.address=172.23.0.140 reg.1.server.1.port=5075Example set to null to force SRV lookups Exampleexample are set to null to force NAPTR lookups Display of Warnings from SIP HeadersLow-Delay Audio Packet Transmission Setting Up Audio FeaturesJitter Buffer and Packet Error Concealment Voice Activity Detection Acoustic Echo Cancellation Audio Codecs Background Noise SuppressionJitter Buffer and Packet Error Concealment Low-Delay Audio Packet TransmissionVoice Activity Detection Dynamic Noise Reduction Treble/Bass ControlsDTMF Tone Generation Acoustic Echo CancellationDTMF Event RTP Payload Audio Codecs Comfort Noise Fill Background Noise Suppressionon page A-38 and Codec Profiles audioProfile/ on page A-41 Automatic Gain Control IP Type-of-ServiceIEEE 802.1p/Q draft RFC draft-ietfsippingrtcp-summary-02 Voice Quality MonitoringLocal User and Administrator Privilege Levels Custom Certificates Setting Up Security FeaturesIncoming Signaling Validation Dynamic Noise ReductionSecure Real-Time Transport Protocol Configuration File Encryption Local User and Administrator Privilege LevelsCustom Certificates Configuration File Encryption Incoming Signaling ValidationSecure Real-Time Transport Protocol Configuration on page A-124 Configuring SoundPoint IP / SoundStation IP Phones LocallyPasswords BootROM Error Messages Application Error Messages Status Menu Troubleshooting Your SoundPoint IP / SoundStation IP PhonesLog Files Testing Phone Hardware Power and Startup Controls Access to Screens and Systems CallingBootROM Error Messages Error MessagesFailed to get boot parameters via DHCP Could not contact boot server, using existing configurationError, application is not present Application Error MessagesNot all configuration files were present on the server Error loading file nameStatus Status MenuBlinking Time Application Logging Options Log Fileslog.render.level-Sets the lowest level that can be logged default=1 Scheduled LoggingFor more information, refer to Multiple Key Combinations on page C-10 Manual Log UploadBoot Failure Messages Reading a Boot LogThe following figure shows a portion of a boot log file Administrator’s Guide SoundPoint IP / SoundStation IPReading an Application Log Testing Phone HardwareSymptom Power and StartupProblem Corrective ActionSymptom ControlsProblem Corrective Actionto Rebooting the Phone on page Access to Screens and Systemsto Rebooting the Phone on page C-10Symptom CallingProblem Corrective Actionthe Phone on page C-10 DisplaysUpgrading Audiooice/soundpointip/VoIPTechnicalBullet inspub.htmlAdministrator’s Guide SoundPoint IP / SoundStation IP Master Configuration Files MAC-address.cfg or 000000000000.cfg Configuration FilesApplication Configuration sip.cfg Per-Phone Configuration phone1.cfg Flash Parameter ConfigurationDefault Master SIP Configuration File Master Configuration Files?xml version=”1.0” standalone=”yes”? edit and rename this file to Ethernet-address.cfg for each phoneone will cause a reboot loop Application Configuration Basic TCP/IP TCPIP Web Server httpd Call Handling Configuration call Sound Effects se Voice Settings voice Quality of Service QOSBitmaps bitmap Indicators ind Event Logging log Security sec Feature feature Resource resMicrobrowser mb Applications apps Peer Networking pnet DNS Cache dns Protocol voIpProtSoft Keys softkey Local local Server server SDP SDP SIP SIP Music on Hold musicOnHoldNote If the reg.x.server.y.address parameter Server serverin Registration reg/ on page A-107 is non-Null, it takes precedence even if theIP 300 and 500 phones NOTE TLS is not supported on SoundPointNote The period negotiated with the server may be different. The phone will attempt tovoIpProt.SIP.lcs SDP SDPparameter if set to 1 when the parameter SIP SIPto 1 default is NOTE The phone will ignore the value of thisPermitted DefaultAttribute ValuesIf reg.x.auth.optimizedInFailover set to reg.x.auth.optimizedInFailover takesvoIpProt.SIP.authOptimizedInFailover Outbound Proxy outboundProxy Alert Information alertInfo Conference Setup conferenceRequest Validation requestValidation Special Events specialEvent This attribute also includesNOTE TLS is not supported on SoundPoint Outbound Proxy outboundProxyIP 300 and 500 phones voIpProt.SIP.outboundProxy.port is 0 orRequest Validation requestValidation Alert Information alertInfodue to the additional signaling required in refer to Ring type rt/ on page A-36 willSpecial Events specialEvent Conference Setup conferencevoIpProt.SIP.requestValidation.x.re Music on Hold musicOnHold Dial Plan dialplansupported when configured with the values of Note The SIP URI parameter transport isDigit Map digitmap Digit Map digitmap Routing routingThis attributes also includes For example, if a customer dials 16092345678, a call is placed to Server server Emergency emergency Routing routingmaps than timeout values the default value of 3 will beServer server Localization lclEmergency emergency Multilingual ml Date and Time datetimeformat language-region Multilingual mllanguageregion 1. Create a new dictionary file based on an existing one 6. Optional Set lcl.ml.lang to be the new languageregion string 4. Add a lcl.ml.lang.clock.menu.x attribute to the configuration fileDate and Time datetime User Preferences upPermitted DefaultAttribute ValuesDual Tone Multi-Frequency DTMF Chord-Sets chord Tones tonesonly be enabled when tone.dtmf.viaRtp is Dual Tone Multi-Frequency DTMFdisabled Note tone.dtmf.chassis.masking shouldThere are three blocks of chord sets Chord-Sets chordSampled Audio for Sound Effects saf Sound Effects se Patterns pat Patterns pat Ring type rtCall Progress Patterns Miscellaneous PatternsRinger Patterns Miscellaneous Patterns sequential Ring type rtVoice Coding Algorithms codecs Volume Persistence volume Gains gain Voice Settings voiceAcoustic Echo Cancellation aec Acoustic Echo Suppression aes Background Noise Suppression ns Automatic Gain Control agcCodec Preferences codecPref Codec Profiles audioProfile Voice Coding Algorithms codecsCodec Preferences codecPref The following voice codecs are supportedPermitted DefaultAttribute ValuesPermitted DefaultAttribute ValuesCodec Profiles audioProfile Gains gain Volume Persistence volumeTIA-810-A digital telephony standard voice.gain.rx.analog.ringer.IP430 voice.gain.tx.analog.chassis.IP430 Acoustic Echo Cancellation aec Acoustic Echo Suppression aes Background Noise Suppression ns feature Automatic Gain Control agcReceive Equalization rxEq Transmit Equalization txEq voice.txEq.hs.IP601.preFilter.enable Quality Monitoring quality monitoring Voice Activity Detection vadCentral Report Collector collector Alert Reports alert Central Report Collector collector Server server RTCP-XR rtcpxrNote This parameter is ignored whenThis configuration attribute is defined as follows Alert Reports alertRTCP-XR rtcpxr Quality of Service QOSEthernet IEEE 802.1p/Q ethernet IP TOS IP Ethernet IEEE 802.1p/Q ethernetCall Control callControl RTP RTPOther other IP TOS IPThese parameters apply to RTP packets RTP rtpNetwork Monitoring netMon Time Synchronization sntp Port port Basic TCP/IP TCPIPKeep-Alive keepalive Call Control callControlTime Synchronization sntp Network Monitoring netMonPermitted DefaultAttribute ValuesPermitted DefaultAttribute ValuesRTP rtp Port portmust be enabled for this to work RTP rtpKeep-Alive keepalive Web Server httpdConfiguration cfg Call Handling Configuration callConfiguration cfg Note This attribute is ignored when the line isreg/ on page A-107 Note This may fail due to glare issues in whichcase the phone may select a different available line for the callNote The default value supports the Shared Calls shared Hold, Local Reminder hold/localReminderNote This parameter is supported on the SoundPoint IP 330/320 onlyHold, Local Reminder hold/localReminder Shared Calls sharedNote This feature is disabled on most call serversLocal Directory local Corporate Directory corp Directory dirLocal Directory local SoundPoint IP 320/330 is disabled Corporate Directory corpNote If the local contact directory is read only, speed dial entry on thePermitted DefaultAttribute Values600, and 601 legacy phones, use Note For SoundPoint IP“leg” tagged parameter. This prevents slow behavior after exitingFonts font Presence presSoundPoint IP 550, 560, 600, 601, 650, and SoundPoint IP 320, 330, 430, 500 andIP330 font IP330 IP330 font IP330 IP400 font IP400 IP500 font IP500 IP600 font IP600IP400 font IP400 Keys key This configuration attribute is defined as followsIP600 font IP600 IP500 font IP500The following table lists the functions that are available built-in default solid pattern is displayed Backgrounds bgNote If the file is missing or unavailable, the Permitted DefaultAttribute ValuesNote The adjustment value is changed on each built-in default solid pattern is displayedindividual phone when the user lightens or Note If the file is missing or unavailable, theBitmaps bitmap Indicators indPlatform IP300/, IP 330/, IP400/, IP500/, IP600/, IP4000/, and IP7000 Patterns pattern Classes class AssignmentsIP500/, IP600/, IP4000/, and Platform IP300/, IP 330/, IP400IP7000/ on page A-80 Classes class Patterns patternAssignments IP300/, IP330/, IP400/, IP500/, IP600LEDs led The event logging system supports the following classes of events Event Logging logScheduled Logging Parameters sched Basic Logging level/change/ and renderExample time stamp ID event class missed events textSyslog Menu on page Basic Logging level/change/ and renderNote Polycom recommends that you do not change this valueset starting with log.sched.x where x identifies the task Scheduled Logging Parameters schedSecurity sec Encryption encryption Password Lengths pwd/lengthLicense license Password Lengths pwd/lengthEncryption encryption RAM Disk ramdisk Provisioning provprov.fileSystem.ffs0.8meg.m prov.fileSystem.rfs0.minFreDelay delay Delay delayRequest request Note For the SoundPoint IP 650 platformFeature feature Finder finder Quotas quotas Resource resNote The url-dialing feature must be disabled by setting feature.9.enabled to 0 in order to prevent unknownQuotas quotas Finder finderNote For the SoundPoint IP 550, 560, 650, and phones, this value is internally replaced by 2X theIdle Display idleDisplay Main Browser main Browser Limits limits Microbrowser mbNote For the SoundPoint IP 550, 560, 650, and 670 phones this value is internally replaced by 2X the value. For themiscellaneous XML errors can occur on Idle Display idleDisplaySoundPoint IP 430, 501, 550, 560, 600 650, and 670 and SoundStation IP 4000function is selected Main Browser mainused. Refer to User Preferences up/ on page Browser Limits limits Applications appsNote To enable the push functionality, the Note To enable state polling, the attributesapps.push.password must be set to non-Null apps.statePolling.URLDNS Cache dns Peer Networking pnetNAPTR NAPTR/ attribute SRV SRV A A http//tools.ietf.org/html/rfc2915 NAPTR NAPTRhttp//tools.ietf.org/html/rfc2915 Note This attribute is currently not usedhttp//tools.ietf.org/html/rfc2782 SRV SRVhttp//tools.ietf.org/html/rfc2782 http//tools.ietf.org/html/rfc2782Macro Definition on page Soft Keys softkeyPermitted DefaultAttribute Values1 for this soft key to be displayed Note pres.idleSoftKeys must be set toRegistration reg Calls call Diversion divert Dial Plan dialplan Per-Phone ConfigurationMessaging msg Network Address Translation nat Attendant attendant Roaming Buddies roamingbuddies Roaming Privacy roamingprivacyUser Preferences userpreferences Registration regis non-Null, all of the reg.x.server.y.xxx Note If the reg.x.server.y.address parameterparameters will override the parameters specified in sip.cfg in Server server/ onNote A call active on another phone on a Refer to Call Handling Configuration callshared line counts as a call for every phone sharing that registrationIf reg.x.serverFeatureControl.dnd is not If reg.x.serverFeatureControl.cf is notNOTE TLS is not supported on SoundPoint IP 300 and 500 phonesMissed Call Configuration serverMissedCall Automatic Off-Hook Call Placement autoOffHookCalls call Do Not Disturb donotdisturbMissed Call Configuration serverMissedCall Automatic Off-Hook Call Placement autoOffHookDo Not Disturb donotdisturb NOTE IfCall Waiting callWaiting Missed Call Tracking missedCallTrackingYou can enable/disable missed call tracking on a per-line basis This configuration attribute is defined as followsForward All fwd Busy busy No Answer noanswer Do Not Disturb dnd Diversion divertForward All fwd forwarding is enabled, thisNo Answer noanswer Busy busyforwarding is enabled, this parameter is disabledenabled, this parameter is Do Not Disturb dnddisabled Dial Plan dialplanDigit Map digitmap Digit Map digitmap Routing routingPlan dialplan/ on page A-17 Plan dialplan/ on page A-17Server server Emergency emergency Routing routingServer server Digit Map digitmap/ on pageMessaging msg Message Waiting Indicator mwiEmergency emergency Network Address Translation nat Message Waiting Indicator mwivoIpProt.local.signalPort in sip.cfg Attendant attendantWarning This parameter must be enabled Roaming Buddies roamingbuddiesvalue 0 if the call server is Microsoft Live Communications ServerUser Preferences userpreferences Roaming Privacy roamingprivacyvoIpProt.SIP.strictLineSeize voIPProt.SIP.lineSeize.retries, andFlash Parameter Configuration enabled Note This field is not used when DHCP client isNote This field is not used when DHCP client is enabledPossible Values NameDescription Possible Values NameDescription Refer to Basic Logging level/change/ andAdministrator’s Guide SoundPoint IP / SoundStation IP Session Initiation Protocol SIP Shared Call Appearance Signaling Bridged Line Appearance SignalingRequest Support Header Support Response Support Hold Implementation Reliability of Provisional Responses TransferRFC and Internet Draft Support Request Support The following SIP request headers are supported Header SupportSupported Header1xx Responses - Provisional Response Support2xx Responses - Success The following SIP responses are supported4xx Responses - Request Failure 3xx Responses - RedirectionResponse Supported6xx Responses - Global Failure 5xx Responses - Server FailureResponse SupportedReliability of Provisional Responses Hold ImplementationTransfer Third Party Call ControlBridged Line Appearance Signaling Shared Call Appearance SignalingSIP for Instant Messaging and Presence Leveraging Extensions Trusted Certificate Authority List Encrypting Configuration Files Miscellaneous Administrative TasksAdding a Background Logo BootROM/SIP Application Dependencies Multiple Key Combinations Default Feature Key LayoutsDeutsche Telekom AG Root CA Digital Signature Trust Co. Global CA TC TrustCenter, Germany, Class 1 CA Crypt=1KeyDesc=companyNameKey1Key=06a9214036b8a15b512e03d534120006 Encrypting Configuration FilesChanging the Key on the Phone Adding a Background Logo bitmap.IP330.61.name Configuration File Changesbitmap.IP400.61.name bitmap.IP500.61.namebitmaps Administrator’s Guide SoundPoint IP / SoundStation IPIP300 … IP300 IP330 … … IP330 IP400 …Migration Dependencies BootROM/SIP Application DependenciesMultiple Key Combinations Rebooting the PhoneUploading Log Files Restoring Factory DefaultsSoundPoint IP Default Feature Key LayoutsVolDown SoundPoint IP 320/330Key ID SoundPoint IPFunction Key ID15 OPER0 14 # 12 11OPER Key ID SoundPoint IPDEF3 MNO21and 42 are not used on SoundPoint IP 550 and 560 phones SoundPoint IP 550/560/600/601/650/670Key ID SoundStation IPFunction Key IDKey ID SoundStation IPSoundStation IP Internal Key FunctionsHard key remappings do not require the Enhanced Feature key feature to Function LabelFunction LabelAssigning a VLAN ID Using DHCP Parsing Vendor ID Information 1. Check for the Polycom signature at the start of the option Product Name Product, Model, and Part Number MappingModel Name Product Part Number6. Select Save Config 2. Select Settings Advanced Network Configuration Ethernet MenuDisabling PC Ethernet Port Administrator’s Guide SoundPoint IP / SoundStation IP Ares Third Party SoftwareOpenLDAP OpenLDAP is a registered trademark of the OpenLDAP Foundation OpenSSLOriginal SSLeay License C 1995-2002 Jean-loup Gailly and Mark Adler zlibcurl ExpatCOPYRIGHT AND PERMISSION NOTICE Administrator’s Guide SoundPoint IP / SoundStation IP Numerics IndexPage Page Page Page Page POLYCOM, INC APPLICATION PROGRAMMING INTERFACE LICENSE “API” LICENSE AGREEMENT FOR DEVELOPMENT PURPOSES 5. NO WARRANTY 3. SUPPORT SERVICES6. LIMITATION OF LIABILITY 7. DISCLAIMER9. MISCELLANEOUS 8. EXPORT CONTROLS526.9000 Fax Distribution Zip File Electronic Hookswitch Addendum to SIP 3.1 Administrator’s GuideGraphic Display Backgrounds Multilingual User Interface Backlight Intensity Voice Quality Monitoring Audio CodecsElectronic Hookswitch New or Changed FeaturesDistribution Zip File Graphic Display BackgroundsBacklight Intensity Configuration File ChangesGains gain Receive Equalization rxEq Transmit Equalization txEq Background bg Bitmaps bitmapTIA-810-A digital telephony standard Gains gainTransmit Equalization txEq Receive Equalization rxEqDefault DefaultThis configuration attribute is defined as follows Background bgNote The values for red, green, and blue must be the same to display correctly on grayscaleNote The adjustment value is changed on each built-in default solid pattern is displayedindividual phone when the user lightens or Note If the file is missing or unavailable, theIndicators ind Multiple Key Combinations and Default Key LayoutAnimations anim Graphic Icons giKey ID The SoundPoint IP 450 desktop phone default key layout is as followsAdministrator’s Guide Addendum for the SoundPoint IP