Polycom SIP 3.1 manual Restoring Factory Defaults, Uploading Log Files

Models: SIP 3.1

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Restoring Factory Defaults

Miscellaneous Administrative Tasks

Note

As of SIP 3.1, users can restart their phones by pressing the Menu key, and then

 

selecting Settings > Basic > Restart Phone. Any new bootROM and SIP

 

applications will be downloaded to the phone as a result of this restart.

 

 

 

Restoring Factory Defaults

 

For the key combination, press and hold certain key combinations (depending

 

on the phone model) simultaneously during the countdown process in the

 

bootROM until the password prompt appears:

 

IP 301, 501, 550, 600, 601, and 650, and 670: 4, 6, 8 and * dial pad keys

 

IP 320, 330, and 430, 560, 7000: 1, 3, 5, and 7 dial pad keys

 

IP 4000 and 6000: 6, 8 and * dial pad keys

 

Enter the administrator password to initiate the reset. Resetting to factory

 

defaults will also reset the administrator password (factory default password

 

is 456).

 

Uploading Log Files

 

For the key combination, press and hold certain key combinations (depending

 

on the phone model) simultaneously until a confirmation tone is heard or for

 

about three seconds:

 

IP 301: The two Line keys and the Up and Down arrow keys

 

IP 320 and 330: Menu, Dial, and the two Line keys

 

IP 430, 501, 550, 560, 600, 601, 650, 670, and 7000: Up, Down, Left, and

 

Right arrow keys

 

IP 4000 and 6000: Menu, Exit, Off-hook/Hands-free, Redial

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Page 303
Image 303
Polycom SIP 3.1 manual Restoring Factory Defaults, Uploading Log Files