Polycom SIP 3.1 manual Power and Startup, Symptom, Problem, Corrective Action

Administrator’s Guide SoundPoint IP / SoundStation IP

Power and Startup

Symptom	Problem	Corrective Action
There are power issues.	The SoundPoint IP /	Do one of the following:
	SoundStation IP family SIP	• Verify that no lights appear on the unit
	phone has no power.
		when it is powered up.
		• Check if the phone is properly plugged
		into a functional AC outlet.
		• Make sure that the phone isn't
		plugged into a plug controlled by a
		light switch that is off.
		• If plugged into a power strip, try
		plugging directly into a wall outlet
		instead.
		• Try the phone in another room where
		the electricity is known to be working
		on a particular outlet.
		• If using PoE, the power supply voltage
		may be too high or too low.

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